Customer Service Jobs in Zurich, Switzerland

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Zurich, Switzerland on CareerHub.

Customer Experience Manager

Aston Carter

Zürich, ZH, Switzerland

In-OfficeContractMid-Level

The Customer Experience Manager will map customer journeys, design and implement innovative processes, and ensure operational readiness while championing the voice of the customer and driving improvem…

Gestionnaire de comptes senior

Bundesamt für Informatik und Telekommunikation BIT

Zollikofen, BE, Switzerland

In-OfficeFull TimeSenior-Level

The Senior Account Manager is responsible for establishing and maintaining strong client relationships throughout the product lifecycle while advising potential new clients and supporting them during …

Customer Experience Manager - BA/Project Manager

SGI

Zürich, ZH, Switzerland

In-OfficeFull TimeMid-Level

The Customer Experience Manager will work closely with Product, Operations, Technology, and Customer Service teams to drive improvements in customer experience, focusing on customer journey mapping, s…

Cuisinier expérimenté F/H

GROUPE BK

Illzach, Grand Est, France

In-OfficeFull TimeEntry-Level

>The cook is responsible for preparing dishes according to technical sheets and ensuring the quality of the meals served. They will also train team members and participate in menu planning and invento…

Account Manager

Jobgether

Switzerland

In-OfficeFull TimeMid-Level

The Account Manager will lead the full post-sale customer lifecycle, ensuring successful adoption and expansion of digital twin technology while acting as a trusted advisor to customers. Key focus inc…

CONSEILLER GESTIONNAIRE PARTICULIERS RETRAITE F/H

AG2R LA MONDIALE

Mulhouse, Grand Est, France

HybridFull TimeMid-Level

The main role involves managing retirement-related inquiries from clients, ensuring the quality and compliance of service delivery. Key focus includes: Managing retirement-related inquiries from clien…

Teamleiter:in Privatkunden 80-100%

Hypothekarbank Lenzburg AG

Seon, AG, Switzerland

In-OfficeFull TimeSenior-Level

Lead and develop a team of customer advisors while providing needs-based consulting to clients and managing customer service at the cash desk. Key focus includes: Lead and develop a team of three cust…

Remote Business Account Rater - German

Turing

Switzerland

RemoteFull TimeMid-Level

Evaluate AI-generated responses based on professional email history and business account activity for relevance, accuracy, and helpfulness. Key focus includes: Evaluate AI-generated responses based on…

Client Experience Manager

ManpowerGroup Talent Solutions

Zürich, ZH, Switzerland

In-OfficeFull TimeMid-Level

The Client Experience Manager will manage a portfolio of client accounts, ensuring effective implementation and ongoing relationship management. Key focus includes: Manage a portfolio of client accoun…

Responsable soutien clientèle (h/f/x) 80-100%

Vaudoise Versicherungen

Goms, VS, Switzerland

In-OfficeFull TimeMid-Level

The role involves leading a team of 12 collaborators and overseeing the organization of customer support within the agency, managing claims, and supporting commercial activities. Key focus includes: L…

Responsable réception atelier H/F

Feu Vert France

Cernay, Grand Est, France

In-OfficeFull TimeMid-Level

The role involves leading and motivating the sales advisors at the reception and ensuring compliance with the company's commercial policies. Key focus includes: Leading and motivating the sales adviso…

Responsable réception atelier H/F

Feu Vert France

Cernay, Grand Est, France

In-OfficeFull TimeMid-Level

The role involves being the right-hand person to management and leading the sales advisors at the reception counter. Key focus includes: Ensuring compliance with commercial policies

Teamleiterin / Teamleiter Privat- und Geschäftskunden (a)

Berner Kantonalbank AG

Thun, BE, Switzerland

In-OfficeFull TimeMid-Level

Lead and coach the team in Thun to ensure high service quality and a positive performance culture while managing a client portfolio and strengthening regional networks. Key focus includes: Lead and co…

Leiter Customer Service

Zur Rose

Frauenfeld, TG, Switzerland

In-OfficeFull TimeSenior-Level

In dieser Schlüsselrolle übernimmst du die Gesamtverantwortung für den Customer Service und gestaltest dessen strategische und operative Weiterentwicklung massgeblich mit. Key focus includes: Gesamtve…

Support Specialist (m/w/d)

Hoval Schweiz

Meilen, ZH, Switzerland

In-OfficeFull TimeSenior-Level

The Support Specialist will provide management-level support to ensure customer satisfaction and operational efficiency. Key focus includes: Perform key responsibilities as assigned.

Teamleiter:in Kundenbegleitung

SBB CFF FFS

St. Gallen, SG, Switzerland

In-OfficeFull TimeMid-Level

Lead and develop a team of approximately 40 customer attendants to ensure a high-quality travel experience for passengers. Key focus includes: Lead and develop a team of approximately 40 customer atte…

Second de Cuisine F/H

GROUPE BK

Mulhouse, Grand Est, France

In-OfficeFull TimeEntry-Level

>The Second de Cuisine will participate in managing and coordinating the kitchen team, ensuring the quality and consistency of dishes according to brand standards. They will also monitor cooking proce…

Global Customer Success Leader

ComPsych Corporation

SZ, Switzerland

In-OfficeFull TimeMid-Level

The Global Customer Success Leader will strategically lead a global team of Account Managers to ensure successful management of their book of business. Key focus includes: Enhancing client relationshi…

Responsable centre d’appels

Synergie France

Mulhouse, Grand Est, France

In-OfficeFull TimeMid-Level

The main role involves organizing, coordinating, and optimizing the activity of the Customer Relations Center, ensuring quality responses and acting as an interface between the team and internal/exter…

Sektorleiter/-in Kundendienst

DEMAUREX & Co AG - ALIGRO

Schlieren, ZH, Switzerland

In-OfficeFull TimeEntry-Level

The role involves managing and nurturing customer relationships with professional clients in the gastronomy and retail sectors. Key focus includes: Managing and nurturing customer relationships with p…

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