Customer Service Jobs in Zurich, Switzerland

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Zurich, Switzerland on CareerHub.

Customer Experience Manager

Aston Carter

Zürich, ZH, Switzerland

In-OfficeContractMid-Level

The Customer Experience Manager will map customer journeys, design and implement innovative processes, and ensure operational readiness while championing the voice of the customer and driving improvem…

Customer Experience Manager - BA/Project Manager

SGI

Zürich, ZH, Switzerland

In-OfficeFull TimeMid-Level

The Customer Experience Manager will work closely with Product, Operations, Technology, and Customer Service teams to drive improvements in customer experience, focusing on customer journey mapping, s…

Cuisinier expérimenté F/H

GROUPE BK

Illzach, Grand Est, France

In-OfficeFull TimeEntry-Level

>The cook is responsible for preparing dishes according to technical sheets and ensuring the quality of the meals served. They will also train team members and participate in menu planning and invento…

Senior Reiseberater:in

albedis

Lucerne, LU, Switzerland

In-OfficeFull TimeSenior-Level

Lead and develop the branch team while managing the operational and strategic development of the office. Provide expert consultation and sales for exclusive golf trips, including the organization of f…

Bereichsleiter*in Dienste 80 - 100%

Genossenschaft Migros Ostschweiz

Wittenbach, SG, Switzerland

In-OfficePart TimeMid-Level

Lead the professional and personnel management of the checkout and customer service areas to ensure smooth operations. Key focus includes: Lead the professional and personnel management of the checkou…

Account Manager

Jobgether

Switzerland

In-OfficeFull TimeMid-Level

The Account Manager will lead the full post-sale customer lifecycle, ensuring successful adoption and expansion of digital twin technology while acting as a trusted advisor to customers. Key focus inc…

CONSEILLER GESTIONNAIRE PARTICULIERS RETRAITE F/H

AG2R LA MONDIALE

Mulhouse, Grand Est, France

HybridFull TimeMid-Level

The main role involves managing retirement-related inquiries from clients, ensuring the quality and compliance of service delivery. Key focus includes: Managing retirement-related inquiries from clien…

Head of Customer Growth

Jobgether

Switzerland

In-OfficeFull TimeSenior-Level

Lead a multi-lane Customer Growth function encompassing Customer Success, Growth Advisory, and Enablement to help customers scale their businesses. Key focus includes: Define the overall growth strate…

Remote Business Account Rater - German

Turing

Switzerland

RemoteFull TimeMid-Level

Evaluate AI-generated responses based on professional email history and business account activity for relevance, accuracy, and helpfulness. Key focus includes: Evaluate AI-generated responses based on…

Complaints Manager 60-80% (m/w/d)

Allianz Suisse

Wallisellen, ZH, Switzerland

In-OfficePart TimeEntry-Level

The Complaints Manager serves as a central point of contact for customer complaints, ensuring effective triage and coordination with specialized units to enhance customer experience. Key focus include…

Client Experience Manager

ManpowerGroup Talent Solutions

Zürich, ZH, Switzerland

In-OfficeFull TimeMid-Level

The Client Experience Manager will manage a portfolio of client accounts, ensuring effective implementation and ongoing relationship management. Key focus includes: Manage a portfolio of client accoun…

ADJOINT RESPONSABLE DE CAISSE (H/F)

Bricomarché Segré-en-Anjou-Bleu

Rixheim, Grand Est, France

In-OfficeFull TimeMid-Level

Manage a team of approximately ten checkout employees and oversee financial management while ensuring high levels of customer satisfaction. Key focus includes: Manage a team of approximately ten check…

Leiter / Leiterin Beratungsbank Siebnen

Schwyzer Kantonalbank

Schübelbach, SZ, Switzerland

In-OfficePart TimeSenior-Level

Lead and motivate the staff at the Siebnen advisory bank while managing a personal client portfolio in financing, investing, and pension planning. Key focus includes: Lead and motivate the staff at th…

Teamleiter Services (m/w/d) 80-100%

Raiffeisenbank Bern

Pfäffikon, ZH, Switzerland

In-OfficePart TimeMid-Level

Lead and develop the service team while ensuring efficient daily operations across customer service, back-office, and risk control. Key focus includes: Lead and develop the service team

Teamleiterin / Teamleiter Privat- und Geschäftskunden (a)

Berner Kantonalbank AG

Thun, BE, Switzerland

In-OfficeFull TimeMid-Level

Lead and coach the team in Thun to ensure high service quality and a positive performance culture while managing a client portfolio and strengthening regional networks. Key focus includes: Lead and co…

Responsable réception atelier H/F

Feu Vert France

Cernay, Grand Est, France

In-OfficeFull TimeMid-Level

The role involves leading and motivating the sales advisors at the reception and ensuring compliance with the company's commercial policies. Key focus includes: Leading and motivating the sales adviso…

Responsable réception atelier H/F

Feu Vert France

Cernay, Grand Est, France

In-OfficeFull TimeMid-Level

The role involves being the right-hand person to management and leading the sales advisors at the reception counter. Key focus includes: Ensuring compliance with commercial policies

SENIOR PRIVATKUNDENBERATER:IN/Ü40

THOMSON CONSULTING LTD

Zürich, ZH, Switzerland

In-OfficeFull TimeSenior-Level

Provide holistic advisory services to private clients across investments, financing, and pension planning while actively managing and expanding the client portfolio. Key focus includes: Provide holist…

Account Manager

Jobgether

Switzerland

In-OfficeFull TimeMid-Level

You will manage a portfolio of strategic customer accounts to drive retention, engagement, and business growth. Key focus includes: Manage a portfolio of strategic customer accounts

Employé(e) de commerce bilingue FR-ALL

JobCourier

Payerne, VD, Switzerland

In-OfficeContractEntry-Level

The role involves proactively advising customers, managing administrative tasks, and handling client portfolios. Key focus includes: Proactively advising customers

Search all Customer Service Jobs in Zurich, Switzerland →