Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in India on CareerHub.
Conduent
Attibele, KA, India
The Manager of Customer Experience is responsible for overseeing team performance, managing hiring and training, and ensuring the delivery of service level agreements. Key focus includes: Overseeing t…
Navan
Mumbai, MH, India
The Manager, Travel Experience will lead a team of Travel Consultants, overseeing daily operations and ensuring high-quality service delivery while managing strategic customer relationships. Key focus…
Teleperformance
Kolkata, WB, India
The role involves managing quality standards and driving process excellence within a global customer experience management environment. Key focus includes: Managing quality standards
EXL Service Philippines, Inc.
UP, India
Oversee inbound customer interactions to ensure a seamless experience and resolve escalations professionally. Key focus includes: Oversee inbound customer interactions across calls, chats, and emails
Axis Max Life Insurance Limited
Gurugram, HR, India
The Senior Manager-Customer Experience will lead the CX control tower to manage customer grievances, perform root cause analysis, and implement corrective and preventive actions, while partnering with…
Navan
Mumbai, MH, India
Lead a team of Business Travel Consultants by providing coaching, performance management, and operational oversight to ensure exceptional service. Key focus includes: Lead a team of Business Travel Co…
Traya
Mumbai, MH, India
The Senior Manager will oversee large-scale BPO partner operations and ensure operational excellence across customer touchpoints. Key focus includes: Oversee large-scale BPO partner operations
TaskUs
Mohadi Mokasa, MH, India
The Team Leader will oversee daily operations and manage a team to ensure high-quality customer experience delivery. Key focus includes: Oversee daily operations
Darwinbox
Hyderabad, TS, India
The role involves managing customer experience and success for a global HR technology platform, focusing on driving employee experience and iterative innovation for a diverse portfolio of enterprise c…
Global Assure
Gurugram, HR, India
The Manager Customer Experience will lead a team of TLs to provide timely and accurate assistance to customers in the Automobile RSA domain. Key focus includes: Lead a team of TLs to manage customer q…
Sweet Karam Coffee
Chennai, TN, India
The Senior Executive will manage customer queries, complaints, and escalations while monitoring and improving key customer experience metrics. Key focus includes: Manage customer queries, complaints, …
Tata Starbucks Private Limited
Chandigarh, CH, India
Assist the store manager in executing daily operations and deploying partners to maintain the Starbucks Experience. Key focus includes: Assist the store manager in executing daily operations
Lowe's India
Bengaluru, KA, India
The Manager is responsible for leading execution-focused teams supporting Price Execution, Promotional Operations, and Offer Creation, driving operational excellence by ensuring quality, timeliness, a…
Reno Platforms
Lucknow, UP, India
The Manager - Customer Success will own a portfolio of high-value institutional accounts and drive platform adoption across various departments, while managing a team of Customer Success Executives an…
Bajaj Finserv
Mumbai, MH, India
The manager will oversee Call Center agents to achieve ARU volumes and enhance Flexi utilization for salaried customers. Key focus includes: Managing performance metrics
Salesforce
Bengaluru, KA, India
Lead a team of Success Guides to ensure customers successfully onboard and derive business value from Slack. Key focus includes: Lead a team of Success Guides
PwC India
Mumbai, MH, India
Lead client transformations across sales, marketing, and service while partnering with CXOs to define transformation agendas. Key focus includes: Lead client transformations across sales, marketing, a…
Golden Opportunities
Chennai, TN, India
The manager will be responsible for supporting business requirements and ensuring strong customer service. Key focus includes: Supporting business requirements
Teleperformance
Gurugram, HR, India
Manage and oversee a team of individual contributors to deliver high-quality customer service and operational excellence. Key focus includes: Manage and oversee a team of individual contributors
Bajaj Finserv
New Delhi, DL, India
The manager will oversee Call Center agents to drive ARU volumes and increase Flexi utilization, while managing agent metrics and handling customer escalations. Key focus includes: Oversee Call Center…