Manager- Quality
Teleperformance
Kolkata, WB, India
The role involves managing quality standards and driving process excellence within a global customer experience management environment. Key focus includes: Managing quality standards
Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in India on CareerHub.
Teleperformance
Kolkata, WB, India
The role involves managing quality standards and driving process excellence within a global customer experience management environment. Key focus includes: Managing quality standards
Larsen & Toubro
Mumbai, MH, India
The role involves ensuring execution excellence in customer interactions and adherence to company standards, along with coaching and mentoring team members to improve service quality and drive cultura…
Navan
Bengaluru, KA, India
The Manager, Travel Experience will lead a team of Travel Consultants, ensuring exceptional service and managing the strategic relationship with the customer's Travel Manager. Key focus includes: Lead…
Allstate Insurance Company
MH, India
Lead and manage operational workflows and frontline specialists to drive customer satisfaction and optimize contact center metrics. Key focus includes: Manage operational workflows
Bajaj Finserv
New Delhi, DL, India
The manager will oversee Call Center agents to achieve ARU volumes and enhance Flexi utilization for salaried customers. Key focus includes: Managing performance metrics
Teleperformance
Thane, MH, India
Lead operations teams to deliver premier omnichannel customer experience management for global clients, focusing on achieving outstanding results through advanced support technologies and process exce…
Traya
Mumbai, MH, India
The Senior Manager will oversee large-scale BPO partner operations and ensure operational excellence across customer touchpoints. Key focus includes: Oversee large-scale BPO partner operations
Global Assure
Gurugram, HR, India
The Manager Customer Experience will lead a team of TLs to provide timely and accurate assistance to customers in the Automobile RSA domain. Key focus includes: Lead a team of TLs to manage customer q…
Sweet Karam Coffee
Chennai, TN, India
The Senior Executive will manage customer queries, complaints, and escalations while monitoring and improving key customer experience metrics. Key focus includes: Manage customer queries, complaints, …
Tata Starbucks Private Limited
Hyderabad, TS, India
Assists the store manager in executing daily operations and deploying partners to maintain the Starbucks Experience. Key focus includes: Assists the store manager in executing daily operations
Tata Starbucks Private Limited
Chandigarh, CH, India
Assist the store manager in executing daily operations and deploying partners to maintain the Starbucks Experience. Key focus includes: Assist the store manager in executing daily operations
Lowe's India
Bengaluru, KA, India
The Manager is responsible for leading execution-focused teams supporting Price Execution, Promotional Operations, and Offer Creation, driving operational excellence by ensuring quality, timeliness, a…
Paytm
Vadodara, GJ, India
Lead the collections target and control collection flow for a specified area while managing a team of collection officers. Key focus includes: Achieve collection targets for the assigned area and cont…
Reno Platforms
Lucknow, UP, India
The Manager - Customer Success will own a portfolio of high-value institutional accounts and drive platform adoption across various departments, while managing a team of Customer Success Executives an…
Tata Starbucks Private Limited
GA, India
Assist the store manager in executing daily operations and deploying partners to maintain the Starbucks Experience. Key focus includes: Assist the store manager in executing daily operations
Salesforce
Bengaluru, KA, India
Lead a team of Success Guides to ensure customers successfully onboard and derive business value from Slack. Key focus includes: Lead a team of Success Guides
Tata Starbucks Private Limited
Mumbai, MH, India
Assist the store manager in executing daily operations and deploying partners to maintain the Starbucks Experience. Key focus includes: Assist the store manager in executing daily operations
PwC India
Mumbai, MH, India
Lead client transformations across sales, marketing, and service while partnering with CXOs to define transformation agendas. Key focus includes: Lead client transformations across sales, marketing, a…
Bajaj Finserv
Mumbai, MH, India
The manager will oversee Call Center agents to achieve ARU volumes and enhance Flexi utilization for salaried customers. Key focus includes: Managing performance metrics
Golden Opportunities
Chennai, TN, India
The manager will be responsible for supporting business requirements and ensuring strong customer service. Key focus includes: Supporting business requirements