Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Vietnam on CareerHub.
transcosmos Vietnam Co., Ltd
Hanoi, Ha Noi, Vietnam
Lead and develop a content moderation team to maintain high quality standards and achieve operational goals. Key focus includes: Lead and develop a content moderation team
Levinci CO Ltd. - Software development & Outsourcing company
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The Senior Account Manager will serve as the daily point of contact for US clients, managing requests and maintaining communication throughout campaign execution. Key focus includes: Serve as the dail…
Cong Caphe International
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Manage and supervise all store operational activities to ensure smooth functioning and increase revenue. Key focus includes: Manage and supervise all store operational activities
Payoneer
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Lead a team of Customer Success Managers to drive retention, renewals, and expansion within a strategic portfolio of B2B clients. Key focus includes: Lead a team of Customer Success Managers
TEECOM JSC
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The Customer Experience Executive is responsible for managing community channels, maintaining a positive environment, and analyzing member behavior to optimize operational processes. Key focus include…
VinSmart Future
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The Customer Experience Expert will define the strategic framework for omnichannel customer experience across digital and physical touchpoints, leading complex analyses and overseeing core CX metrics …
CIMB Bank Vietnam
Ho Chi Minh City, Ho Chi Minh City, Vietnam
>The role involves supporting the Contact Center Team Manager in monitoring team performance and managing customer complaints. Additionally, the executive will mentor new joiners and ensure that all t…
MoMo (M_Service)
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Manage the end-to-end user journey for financial services products to ensure a seamless experience and drive improvement initiatives to enhance overall customer satisfaction. Key focus includes: Manag…
CÔNG TY CỔ PHẦN ĐẦU TƯ THẾ GIỚI DI ĐỘNG
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Lead the Customer Experience Division to improve customer satisfaction throughout the entire shopping journey. Key focus includes: Lead the Customer Experience Division to improve customer satisfactio…
Airwallex
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Manage a portfolio of SME customers in Vietnam to drive product adoption, retention, and revenue growth. Key focus includes: Manage a portfolio of SME customers in Vietnam
Publicis Groupe Vietnam
Ho Chi Minh City, Ho Chi Minh, Vietnam
The Senior Account Manager will oversee client accounts and ensure satisfaction through effective communication and project management. Key focus includes: Manage client accounts and relationships
Techcombank
Hanoi, Ha Noi, Vietnam
The incumbent is responsible for managing and developing client relationships within assigned economic sectors to deliver financial solutions and banking services. Key focus includes: Managing and dev…
Avery Dennison
Ho Chi Minh City, Ho Chi Minh, Vietnam
The Senior Customer Service Manager will lead the Customer Service team to achieve divisional financial and non-financial metrics, ensuring excellence in order-to-delivery execution and continuous imp…
Masterise Group
Ho Chi Minh City, Ho Chi Minh, Vietnam
The Customer Service Manager is responsible for driving service excellence and delivering a premium customer experience across all customer touchpoints. Key focus includes: Overseeing Sales Galleries …
Techcombank
Hanoi, Ha Noi, Vietnam
Responsible for managing and supervising all activities of the High-End Customer Center to achieve business targets. Key focus includes: Managing high-net-worth customer portfolios
Anker Innovations LTD
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Lead national after-sales service operations in Vietnam by formulating and implementing strategic plans, policies, and processes. Key focus includes: Lead national after-sales service operations in Vi…
DIGI-TEXX VIETNAM
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Manage a team providing claims operations and customer service for electronic device insurance across multiple channels. Key focus includes: Manage a team of 4-5 members providing claims operations an…
Techcom Life
Hanoi, Ha Noi, Vietnam
The role is responsible for designing and implementing a customer-centric approach to ensure a consistent experience across all touchpoints. Key focus includes: Designing and implementing a customer-c…
SmartOSC
Hanoi, Ha Noi, Vietnam
The Senior Customer Success Executive will drive new business opportunities, manage strategic customer accounts, and build long-term relationships. Key focus includes: Drive new business opportunities
Kuehne+Nagel
Hanoi, Ha Noi, Vietnam
You will lead and manage customer experience, growth, and profitability for key accounts in air logistics. Key focus includes: Lead and manage customer experience for key accounts