Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Philippines on CareerHub.
Boldr
Tacloban City, Eastern Visayas, Philippines
Manage client relationships and a team of Team Captains to ensure operational excellence and KPI achievement. Key focus includes: Nurture client relationships and manage a team of Team Captains.
Boldr
Pasig, NCR, Philippines
The role serves as the operational layer between business strategy and account execution, focusing on elevating the capability of Client Experience Managers. Key focus includes: Driving operational co…
Thumbtack
Philippines
The Experiments Team Manager will lead and mentor a team of frontline specialists to ensure high-quality execution of manual operational tasks and customer service delivery, driving operational excell…
Ata Inmobiliaria
Muntinlupa, NCR, Philippines
The Manager will oversee a large team to ensure service level agreements and timelines are met while coaching team leads and staff. Key focus includes: Manage a large team to ensure service level agre…
Sun Life
Taguig, NCR, Philippines
The manager will lead a team to provide high-quality customer service while meeting agreed-upon SLAs and KPIs. They are responsible for managing operational goals, driving team engagement, and facilit…
Empower
Taguig, NCR, Philippines
Manage strategic initiatives and oversee the performance of a Participant Services team to ensure high-quality customer experiences. Key focus includes: Manage strategic initiatives
Open Text Corporation
Makati City, NCR, Philippines
The Manager, Customer Success will lead and inspire a team of Customer Managers to drive value, retention, and growth for enterprise cloud clients, influencing executive stakeholders and developing ad…
EXL Service Philippines, Inc.
Pasay City, NCR, Philippines
Monitor agent calls and provide coaching to enhance customer experience at EXL in Pasay, Metro Manila. Key focus includes: Monitor agent calls to provide coaching and training on customer experience a…
ibex
Quezon City, NCR, Philippines
The Team Manager is responsible for coordinating account activities to meet service levels and key performance metrics. Key focus includes: Coordinate account activities to meet service levels and key…
ibex
Philippines
The Team Manager is responsible for motivating and coordinating the account team to meet service levels and performance metrics. Key focus includes: Motivating and coordinating the account team
AS White Global
Taguig, NCR, Philippines
The Client Experience Manager acts as the trusted advisor and primary relationship owner for assigned clients, providing proactive support and strategic guidance. Key focus includes: Act as the truste…
RingCentral
NCR, Philippines
The Contact Center Expert will lead focused, time-bound customer engagements to provide domain expertise in workforce management and quality management. Key focus includes: Lead focused customer engag…
Origin Protocol
NCR, Philippines
The CX Manager will serve as the primary point of contact for strategic, high-volume accounts by embedding into client workflows to anticipate needs and streamline operations. Key focus includes: Serv…
Intrepid Asia
Mandaluyong City, NCR, Philippines
The Customer Experience Manager will lead a team of specialized professionals to deliver seamless customer experiences and manage day-to-day operations. Key focus includes: Lead a team to deliver seam…
ConnectOS
Mandaluyong City, NCR, Philippines
Lead and develop a team of Customer Service Agents to meet performance goals and customer experience targets. Key focus includes: Lead and develop a team of Customer Service Agents
ibex
Parañaque, NCR, Philippines
The Team Manager is responsible for motivating and coordinating the account team to meet service levels and key performance metrics. Key focus includes: Motivating and coordinating the account team
ibex
Quezon City, NCR, Philippines
The Team Manager is responsible for coordinating account activities to meet service levels and key performance metrics. Key focus includes: Coordinating account activities to meet service levels and k…
ibex
Tagbilaran City, Central Visayas, Philippines
The Team Manager is responsible for managing and motivating a retail account team to achieve defined service levels and performance metrics. Key focus includes: Managing and motivating a retail accoun…
EXL Service Philippines, Inc.
Cebu City, Central Visayas, Philippines
Monitor agent calls and provide coaching on soft skills and customer experience behaviors to improve call handling performance. Key focus includes: Monitor agent calls for quality assurance.
Blitzed
Philippines
The Experienced Community Manager will lead the growth and engagement of Discord and Telegram communities for a crypto casino and sportsbook, managing moderation workflows and coordinating with produc…