Ensures efficiency in the production and delivery of services or products, managing resources and processes. Explore open Operations roles in Philippines on CareerHub.
TaskUs
Batangas City, Calabarzon, Philippines
In-OfficeFull TimeMid-Level
The Operations Manager is responsible for ensuring that KPIs are consistently met and for maximizing employee potential. This includes devising effective plans, managing relationships, and developing …
Market Research Intellect
Philippines
In-OfficeFull TimeMid-Level
This role involves taking ownership of high-priority strategic and operational mandates to drive growth and performance across the organization. Key focus includes: Take ownership of high-priority str…
Ubiquity
Quezon City, NCR, Philippines
In-OfficeFull TimeSenior-Level
Lead the operational delivery of Workforce Management across multiple clients and geographies to ensure optimal staffing and service levels. Key focus includes: Lead the operational delivery of Workfo…
Ubiquity
Cagayan De Oro City, Northern Mindanao, Philippines
In-OfficeFull TimeSenior-Level
>Responsible for tracking, forecasting, and analyzing call volume, headcount, and productivity metrics across group sites. The role involves making strategic recommendations to balance service levels …
TaskUs
Quezon City, NCR, Philippines
In-OfficeFull TimeMid-Level
The Quality Manager is responsible for ensuring the team meets program metrics and service-level requirements for quality. Key focus includes: Mentoring direct reports
Tap Growth ai
Quezon City, NCR, Philippines
In-OfficeFull TimeSenior-Level
Lead the operational delivery of Workforce Management across multiple clients and geographies to ensure high-quality execution of staffing and scheduling. Key focus includes: Lead the operational deli…
GRIT
NCR, Philippines
In-OfficeFull TimeSenior-Level
Lead and develop a multi-channel customer support team across onshore and offshore locations to drive exceptional customer experiences. Key focus includes: Lead and develop a multi-channel customer su…
Ata Inmobiliaria
Mandaluyong City, NCR, Philippines
In-OfficeFull TimeSenior-Level
The Senior Quality Manager owns the QA strategy and execution for a large travel account across multiple channels to drive measurable improvements in customer experience and operational KPIs. Key focu…
TaskUs
Bacoor, Calabarzon, Philippines
In-OfficeFull TimeMid-Level
The Quality Manager ensures the team consistently meets program metrics and service-level requirements for quality. Key focus includes: Conducting audits
MicroSourcing
NCR, Philippines
In-OfficeFull TimeSenior-Level
>Lead and manage the Facilities & Admin teams while driving continuous improvement and operational excellence. Ensure compliance with internal policies and local regulations, and manage third-party ve…
Afni, Inc.
City of Santa Rosa, Calabarzon, Philippines
In-OfficeFull TimeSenior-Level
The Workplace Experience Manager will lead and support the Facilities Team to ensure effective operations and maintenance of workplace infrastructure. Key focus includes: Lead and support the Faciliti…
SJ Group
Mandaluyong City, NCR, Philippines
In-OfficeFull TimeSenior-Level
The ASIA Manager – Delivery Excellence is responsible for driving organizational improvement in project delivery and supporting project teams to achieve better outcomes. Key focus includes: Driving or…
Temu
NCR, Philippines
In-OfficeFull TimeMid-Level
Supervise and coach a team of Content Moderators and Tagging Specialists to achieve KPIs and maintain quality standards. Manage operational reporting, attendance, and alignment with client guidelines …
Ubiquity
Bacolod, Western Visayas, Philippines
In-OfficeFull TimeSenior-Level
Responsible for tracking, forecasting, and analyzing call volume, headcount, and productivity metrics across multiple sites. The role involves making strategic recommendations to balance service level…
Aicha Food MY Sdn Bhd
NCR, Philippines
In-OfficeFull TimeSenior-Level
Lead and support the day-to-day business operations in the Philippines while executing market expansion plans and supporting new store development. Key focus includes: Lead and support the day-to-day …
Nezda Global
NCR, Philippines
In-OfficeFull TimeSenior-Level
>The Senior Manager – Workforce Management will oversee the full WFM function, including Real-Time Adherence, Scheduling, and Capacity Planning. They will work closely with operational stakeholders to…
Accenture in the Philippines
Muntinlupa, NCR, Philippines
In-OfficeFull TimeSenior-Level
>The Business Transformation Manager will facilitate process improvement and assist business owners in enhancing existing process performance. They will also support the development and implementation…
MicroSourcing
Parañaque, NCR, Philippines
In-OfficeFull TimeMid-Level
As a Senior Manager - Operations Excellence, you will own the operational performance reporting framework and lead process improvement initiatives. Key focus includes: Own the operational performance …
Boldr
Tacloban City, Eastern Visayas, Philippines
In-OfficeFull TimeMid-Level
Manage the day-to-day operations of a team and serve as a point of escalation for issues, working with managers to identify growth opportunities for team members. Key focus includes: Manage day-to-day…
EXL Service Philippines, Inc.
Pasay City, NCR, Philippines
In-OfficeFull TimeEntry-Level
Manage the Workforce Management (WFM) team by coaching senior executives and ensuring the delivery of expected outputs. Key focus includes: Manage the Workforce Management (WFM) team