Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Charlotte, NC on CareerHub.
Charlotte Hornets
Charlotte, NC, United States
The Manager of Guest Experience is responsible for enhancing guest experiences at the Spectrum Center by leading a team and implementing innovative service strategies. Key focus includes: Enhancing gu…
YMCA of the USA
Charlotte, NC, United States
Oversee membership services and fitness floor operations to ensure quality service delivery and member satisfaction. Key focus includes: Oversee planning and execution of membership services and fitne…
YMCA of Northwest North Carolina
Wilkesboro, NC, United States
The Director oversees the Member Experience department to drive membership growth and ensure exceptional service delivery. Key focus includes: Manage staff
PNC
Charlotte, NC, United States
The Branch Manager leads and coaches a high-performing team to drive branch performance, growth, and positive customer experiences. Key focus includes: Lead and coach a high-performing team
Toptal
Charlotte, NC, United States
The Senior Manager of Customer Enablement will design, execute, and continuously improve scalable enablement programs that drive measurable business outcomes. Key focus includes: Design and execute en…
Fence Builders Inc
Charlotte, NC, United States
Lead the customer experience and inside sales operations across multiple states, managing CSRs and optimizing the customer journey. Key focus includes: Lead the customer experience and inside sales op…
BROAD RIVER RETAIL
Tega Cay, SC, United States
The Supervisor will manage a team of Customer Service Agents, overseeing their daily performance, training, and coaching to ensure high-quality service. Key focus includes: Manage a team of Customer S…
Domino´s Pizza RD
Spartanburg, SC, United States
The Assistant Manager will be part of the management team, contributing to the overall operations of the business. Key focus includes: Ensuring a positive customer experience
BJ's Wholesale Club
Mooresville, NC, United States
The Member Experience Supervisor provides leadership to frontline staff, ensuring operational excellence and high-quality member service. They are responsible for driving club performance, managing me…
Burlington Stores, Inc.
Charlotte, NC, United States
Lead front-end operations and support associates to ensure a positive customer shopping experience. Key focus includes: Lead front-end operations and support associates to ensure a positive customer s…
Trane Technologies
Davidson, NC, United States
Lead teams and processes to meet or exceed customer service expectations while overseeing supervisors and teams responsible for case management and expedited order fulfillment. Key focus includes: Lea…
Hand & Stone Massage and Facial Spa
Greensboro, NC, United States
As a General Manager in Training, you will take ownership of the front desk experience and team performance, focusing on sales execution and guest experience. Key focus includes: Lead and coach the fr…
Victoria's Secret
Winston-Salem, NC, United States
The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor and coaching the team. This role also supports operational excellence through maintaini…
Sam's Club
Rock Hill, SC, United States
Supervise front-end associates and oversee member services to ensure high-quality service and resolution of member issues. Key focus includes: Supervise front-end associates
BizTech Staffing
Charlotte, NC, United States
The Customer Experience Manager will lead and develop a team of customer service representatives, ensuring high-quality customer interactions and effective training programs. Key focus includes: Lead …
Red Ventures
Charlotte, NC, United States
The Senior Director will lead customer experience strategy across high-value partnerships, driving execution from research through to production. Key focus includes: Lead customer experience strategy …
Renewal by Andersen of Washington
Charlotte, NC, United States
Lead the Customer Experience Associate team to ensure exceptional service and operational efficiency. Key focus includes: Lead the Customer Experience Associate team.
BlueTuskr
Charlotte, NC, United States
The Senior Account Manager will lead client relationships for a portfolio of e-commerce brands and oversee a team of Account Strategists. This role focuses on ensuring clients feel informed and confid…
KBP Brands
Winston-Salem, NC, United States
Lead a dedicated team to deliver exceptional customer service and maintain operational excellence at a KFC location. Key focus includes: Lead a dedicated team to deliver exceptional customer service
Starbucks
Wilkesboro, NC, United States
Lead the coffeehouse team to create a welcoming community space while ensuring quality food and beverage standards. Key focus includes: Lead the coffeehouse team to create a welcoming community space