Customer Service Jobs in Germany

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Germany on CareerHub.

DE-Manager (m/w/x)

Apple

Augsburg, Bavaria, Germany

In-OfficeFull TimeMid-Level

As a Manager in an Apple Store, you lead, coach, and develop a team to deliver outstanding customer experiences. Key focus includes: Lead, coach, and develop a team to deliver outstanding customer exp…

DE-Manager (m/w/x)

Apple

Augsburg, Bavaria, Germany

In-OfficeFull TimeMid-Level

As a Manager in an Apple Store, you lead, coach, and develop a team to deliver outstanding customer experiences. Key focus includes: Lead, coach, and develop a team to deliver outstanding customer exp…

Senior Manager Customer Experience (m/f/d)

Knauf MEASA

Munich, Bavaria, Germany

In-OfficeFull TimeSenior-Level

Lead the transition to a customer-centric culture by shaping a global view of customer needs and managing satisfaction. Key focus includes: Lead the transition to a customer-centric culture

Assistant Manager (m/w/d)

Foot Locker

Hamburg, Germany

In-OfficeFull TimeMid-Level

The Assistant Manager will coach and motivate the team to deliver exceptional customer service and ensure high levels of customer satisfaction. Key focus includes: Coach and motivate the team to deliv…

Team Lead Growth & Account Management - Europe (m/f/d)

Reonic

Berlin, Germany

In-OfficeFull TimeMid-Level

Lead and mentor the Account Manager Team across multiple European markets, focusing on improving efficiency and performance in the department. Key focus includes: Take full ownership of the Account Ma…

Especialista Experiencia al Cliente

Holcim Latam

Dotternhausen, Baden-Württemberg, Germany

In-OfficeFull TimeMid-Level

Responsible for designing and evolving the customer experience by developing value propositions based on customer insights. Key focus includes: Managing NPS

Customer Experience Manager AI, Voll-/Teilzeit (m/w/d)

Techem

Roth, Bavaria, Germany

In-OfficeFull TimeMid-Level

The Customer Experience Manager AI will lead customer experience, AI, and transformation projects from ideation to implementation while collaborating with IT and data teams. Key focus includes: Lead c…

Customer Experience Manager AI, Voll-/Teilzeit (m/w/d)

Techem

Darmstadt, Hesse, Germany

In-OfficeFull TimeMid-Level

The Customer Experience Manager AI will lead customer experience, AI, and transformation projects from ideation to implementation while managing the lifecycle of AI agents. Key focus includes: Lead cu…

Watch Expert / Seller Compliance Manager (m/w/d)

Chrono24 GmbH

Karlsruhe, Baden-Württemberg, Germany

In-OfficeFull TimeMid-Level

The Watch Expert / Seller Compliance Manager will monitor sellers to ensure compliance with platform guidelines and evaluate watch portfolios for the Certified program, while analyzing policy violatio…

Customer Care Specialist

Netrolynx AI

Germany

In-OfficeFull TimeSenior-Level

>> Make sure to remove any boilerplate text such as 'Our Client', 'About Us', 'About the job', generic marketing slogans, and other non-job-specific fluff. Key focus includes: >> Extract key responsib…

Customer Experience Manager (m/w/d)

GEERS

Dortmund, North Rhine-Westphalia, Germany

In-OfficeFull TimeMid-Level

The Customer Experience Manager will analyze customer feedback data to identify pain points and implement process improvements while managing end-to-end customer experience projects. Key focus include…

Schichtleiter Tamm (m/w/d)

Coolblue

Tamm, Baden-Württemberg, Germany

In-OfficeFull TimeMid-Level

As a Shift Leader, you will coordinate daily operations and ensure a great customer experience from deliveries. Key focus includes: Coordinate daily operations

Ownership Experience Analytics Manager (m/w/d)

Hyundai Motor Company

Darmstadt, Hesse, Germany

In-OfficeFull TimeMid-Level

Manage and optimize the customer ownership experience across European markets, focusing on performance and digital transformation. Key focus includes: Lead end-to-end customer experience management

Kundenmanager/-in (m,w,d)

BASIC Facility Management GmbH

Lünen, North Rhine-Westphalia, Germany

In-OfficeFull TimeMid-Level

The role involves holistic customer care, managing initial contact with prospects, and independently leading acquisition projects. Key focus includes: Managing initial contact with prospects

Partner Experience Manager (d/w/m) HPE

Ingram Micro

Hirschbach, Bavaria, Germany

HybridFull TimeMid-Level

The Partner Experience Manager will manage the administrative order process from quotation to completion while supporting account managers and trade partners, ensuring high service quality and maintai…

Teamleiter Kundenservice (m/w/d)

Studienkreis GmbH

Dillingen/Saar, Saarland, Germany

In-OfficeFull TimeMid-Level

The Center Manager is responsible for the operational and strategic management of the tutoring center, treating it as an independent business unit. Key focus includes: Consulting families

Teamleiter:in Customer Service (m/w/d)

DocCheck

Cologne, North Rhine-Westphalia, Germany

In-OfficeFull TimeMid-Level

You will lead the Customer Experience team, overseeing both disciplinary and professional development while optimizing support processes through AI and automation. Key focus includes: Lead the Custome…

Creator Chat Manager (m/w/d)

Snowlint Labs

Germany

In-OfficeFull TimeMid-Level

Conduct daily written conversations on behalf of assigned Creator accounts with their community to build authentic relationships and promote exclusive content. Key focus includes: Conduct daily writte…

Manager (w/m/d) Kundenservice

PharmaSGP Holding SE

Gräfelfing, Bavaria, Germany

In-OfficeFull TimeMid-Level

The Manager will serve as the primary point of contact for customers and partners, managing inquiries and handling complaints while collaborating with logistics and internal departments. Key focus inc…

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