Customer Service Jobs in Germany

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Germany on CareerHub.

DE-Manager (m/w/x)

Apple

Augsburg, Bavaria, Germany

In-OfficeFull TimeMid-Level

As a Manager in an Apple Store, you lead, coach, and develop a team to deliver outstanding customer experiences. Key focus includes: Lead, coach, and develop a team to deliver outstanding customer exp…

DE-Manager (m/w/x)

Apple

Augsburg, Bavaria, Germany

In-OfficeFull TimeMid-Level

As a Manager in an Apple Store, you lead, coach, and develop a team to deliver outstanding customer experiences. Key focus includes: Lead, coach, and develop a team to deliver outstanding customer exp…

Senior Manager Customer Experience (m/f/d)

Knauf MEASA

Munich, Bavaria, Germany

In-OfficeFull TimeSenior-Level

Lead the transition to a customer-centric culture by shaping a global view of customer needs and managing satisfaction. Key focus includes: Lead the transition to a customer-centric culture

Assistant Manager (m/w/d)

Foot Locker

Darmstadt, Hesse, Germany

In-OfficeFull TimeMid-Level

The Assistant Manager will coach and motivate the team to deliver exceptional customer service and ensure high levels of customer satisfaction. Key focus includes: Coach and motivate the team to deliv…

Assistant Manager (m/w/d)

Foot Locker

Hamburg, Germany

In-OfficeFull TimeMid-Level

The Assistant Manager will coach and motivate the team to deliver exceptional customer service and ensure high levels of customer satisfaction. Key focus includes: Coach and motivate the team to deliv…

Schichtleiter (m/w/d)

Foot Locker

Lübeck, Schleswig-Holstein, Germany

In-OfficePart TimeMid-Level

The Schichtleiter is responsible for inspiring and motivating the team to achieve sales while delivering an exceptional customer experience. Key focus includes: Inspire and motivate the team to achiev…

Team Lead Growth & Account Management - Europe (m/f/d)

Reonic

Berlin, Germany

In-OfficeFull TimeMid-Level

Lead and mentor the Account Manager Team across multiple European markets, focusing on improving efficiency and performance in the department. Key focus includes: Take full ownership of the Account Ma…

Customer Service Manager (m/w/d) - Bewertungsmanagement

Juskys

Holle, Lower Saxony, Germany

In-OfficeFull TimeMid-Level

> Manage customer inquiries across various channels and actively maintain the brand's reputation on review platforms and social media. > Monitor customer feedback to derive optimization measures and e…

Schichtleiter Tamm (m/w/d)

Coolblue

Tamm, Baden-Württemberg, Germany

In-OfficeFull TimeMid-Level

As a Shift Leader, you will coordinate daily operations and ensure a great customer experience from deliveries. Key focus includes: Coordinate daily operations

Teamleiter (m/w/d) Reklamationsmanagement

Hoffmann Quality Tools

Nuremberg, Bavaria, Germany

HybridFull TimeMid-Level

Lead a team in complaint management to enhance customer experience through service quality and process optimization. Key focus includes: Lead a dedicated team in complaint management.

Team Lead

Parkster AB

Munich, Bavaria, Germany

In-OfficeFull TimeMid-Level

Lead and develop the Expert Services Team to transform into a modern, customer-focused organization with a focus on Customer Success and scalability. Key focus includes: Lead, coach, and support Accou…

Vice President Customer Experience

Diamant Software GmbH

Bielefeld, North Rhine-Westphalia, Germany

In-OfficeFull TimeSenior-Level

Lead and manage the Customer Experience, Consulting, Support, and Customer Success functions under a unified strategic direction. Key focus includes: Take end-to-end responsibility for Customer Experi…

Senior Success Manager (m/w/d)

blau direkt GmbH

Lübeck, Schleswig-Holstein, Germany

In-OfficeFull TimeMid-Level

The Senior Success Manager will provide comprehensive support to existing broker partners and enhance their experience with the company's products and services. Key focus includes: Provide comprehensi…

Creator Chat Manager (m/w/d)

Snowlint Labs

Germany

In-OfficeFull TimeMid-Level

Conduct daily written conversations on behalf of assigned Creator accounts with their community to build authentic relationships and promote exclusive content. Key focus includes: Conduct daily writte…

Teamleiter Support (w/m/d)

SIV.AG

Germany

In-OfficeFull TimeMid-Level

Oversee the operational management of the support team and ensure efficient support operations while developing team processes. Key focus includes: Oversee the operational management of the support te…

Quereinsteiger mit Führungserfahrung (M/W/D)

Jobster

Troisdorf, North Rhine-Westphalia, Germany

In-OfficeFull TimeMid-Level

As a Team Lead, you will coordinate daily operations and ensure a positive customer experience with each delivery. You will be responsible for leading and developing your team of delivery drivers whil…

Community Manager (h/m/d) – Atención a familias hispanohablantes

Kulturwerke Deutschland Sprachreisen GmbH

Düsseldorf, North Rhine-Westphalia, Germany

In-OfficeFull TimeEntry-Level

The Community Manager will provide direct support to Spanish-speaking families during their exchange year, ensuring a positive experience for families. Key focus includes: Provide direct support to Sp…

Customer Support Manager (m/w/d)

BringLiesel

Lübeck, Schleswig-Holstein, Germany

In-OfficeFull TimeMid-Level

As a Customer Support Manager, you will oversee all customer support channels and actively develop the support structure. Key focus includes: Oversee all customer support channels

Customer Experience & Insights Manager (m/w/d)

Securitas Deutschland

Berlin, Germany

In-OfficeFull TimeMid-Level

The Customer Experience & Insights Manager will implement and manage the Voice-of-Client (VoC) program, analyze customer feedback, and support strategic initiatives to enhance customer satisfaction. K…

Workplace Experience Ambassador (m/w/d)

JLL

Berlin, Germany

In-OfficeFull TimeMid-Level

The Workplace Experience Ambassador is responsible for delivering exceptional client experiences through engagement and proactive communication. Key focus includes: Deliver exceptional client experien…

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