Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Malaysia on CareerHub.
CIMB Group Malaysia
Pekan, Pahang, Malaysia
In-OfficeFull TimeMid-Level
Lead and manage all branch staff to deliver consistent Customer Experience and achieve optimal profitability in line with CIMB Bank's strategic objectives. Key focus includes: Lead and manage branch s…
CIMB Group Malaysia
Petaling Jaya, Selangor, Malaysia
In-OfficeFull TimeMid-Level
Lead and manage all branch staff to deliver consistent Customer Experience and achieve optimal profitability and business targets in line with CIMB Bank's strategic objectives. Key focus includes: Lea…
CIMB Group Malaysia
Kuantan, Pahang, Malaysia
In-OfficeFull TimeMid-Level
Lead and manage branch staff to ensure a consistent customer experience and achieve business targets aligned with CIMB Bank's strategic objectives. Key focus includes: Lead and manage all branch staff
CIMB Group Malaysia
Petaling Jaya, Selangor, Malaysia
In-OfficeFull TimeSenior-Level
Lead and manage all branch staff to deliver consistent Customer Experience and to achieve optimal profitability as well as business targets in line with CIMB Bank's strategic objectives. Key focus inc…
CIMB
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
In-OfficeFull TimeMid-Level
Lead the development and implementation of customer experience strategies for Consumer Banking to ensure seamless and consistent touchpoints. Key focus includes: Lead the development and implementatio…
Prudential Services Asia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
In-OfficeFull TimeExecutive
The Senior Executive, Customer Experience is responsible for enhancing customer satisfaction and improving service delivery. Key focus includes: Perform key responsibilities as assigned.
PRISM+
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
In-OfficeFull TimeMid-Level
The Delivery Experience Coordinator will coordinate delivery schedules, monitor vendor performance, and address customer inquiries related to order scheduling and delivery. Key focus includes: Coordin…
CIMB
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
In-OfficeFull TimeMid-Level
The Branch Manager will oversee sales, service, and compliance to ensure the branch performs excellently. They will also inspire and motivate their team to achieve shared goals while building strong r…
Henner
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
HybridFull TimeEntry-Level
Notre Direction des Opérations recrute son futur « Gestionnaire Santé F/H » en CDI. Nos équipes accompagne au quotidien les bénéficiaires et les professionnels de santé, en apportant des réponses conc…
BizLink Technology (S.E.A.) Sdn. Bhd.
Penang, Malaysia
In-OfficeFull TimeMid-Level
The Customer Service Manager will manage day-to-day customer orders and resolve complex issues to ensure timely delivery while leading the CSR team in establishing KPIs and monitoring customer revenue…
CIMB
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
In-OfficeFull TimeMid-Level
Develop and execute a comprehensive customer experience strategy for Consumer Banking in Malaysia, analyzing data to improve customer journeys. Key focus includes: Develop and execute customer experie…
Scicom MSC Berhad
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
$11,000 – $15,000
In-OfficeFull TimeMid-Level
As TSM / AM, you will coach, mentor, and motivate your team to achieve operational, quality, and performance targets. Key focus includes: Manage, supervise and lead a team of Technical Support Executi…
Prudential Services Asia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
In-OfficeFull TimeMid-Level
Provide dedicated claims services to claimants and Financial Service Consultants, ensuring efficient and effective claims management. Key focus includes: Adjudicate claims
CIMB
Seremban, Negeri Sembilan, Malaysia
In-OfficeFull TimeMid-Level
The Branch Manager will oversee sales, service, and compliance to ensure top-notch performance. They will also guide and motivate their team to achieve shared goals while developing strong relationshi…
Prudential Services Asia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
In-OfficeFull TimeExecutive
The incumbent is responsible for delivering world-class customer service via telephone and managing customer expectations. Key focus includes: Deliver world-class customer service via telephone
Prudential Services Asia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
In-OfficeFull TimeSenior-Level
The Senior Officer, Major Claims will assess major claims, assist in approvals exceeding assessors' authority, and supervise daily operations. Key focus includes: Assess major claims
Responsible Business Alliance
Malaysia
In-OfficeFull TimeMid-Level
The Membership Experience Manager will provide direct support to corporate members regarding RBA tools and services, ensuring smooth onboarding and engagement. Key focus includes: Provide direct suppo…
Prudential Services Asia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
In-OfficeFull TimeSenior-Level
The Senior Executive in Policy Servicing will process customer requests under the Shield function according to guidelines and service standards, ensuring escalation cases are flagged and worked toward…
Takaful IKHLAS
Malaysia
In-OfficeFull TimeExecutive
>The Executive in Customer Experience Management will handle end-to-end customer interactions across various channels, ensuring timely and courteous responses. They will also process endorsements and …
Prudential Services Asia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
In-OfficeFull TimeExecutive
The incumbent is responsible for delivering world-class customer service via telephone and managing customer expectations. Key focus includes: Deliver world-class customer service via telephone