Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in North America on CareerHub.
Opendoor
Tempe, AZ, United States
Lead and manage a team of Experience Advocates to meet quality and customer satisfaction metrics across multiple channels. Key focus includes: Lead and manage a team of Experience Advocates
Rippling
San Francisco, CA, United States
Lead and develop a team of Implementation Managers to ensure a seamless customer onboarding experience. Key focus includes: Lead and develop a team of Implementation Managers
Rheem Manufacturing Company
Oxnard, CA, United States
The Manager, Customer Experience oversees customer service professionals and manages complex customer issues to ensure requirements and expectations are met. Key focus includes: Oversee customer servi…
Connection
United States
The manager oversees a regional team of client experience specialists and coordinates the onboarding process for new enterprise clients. Key focus includes: Oversee a regional team of client experienc…
T-Mobile
Emeryville, CA, United States
The Experience Associate Manager supports the store manager in leading a team to deliver exceptional sales and service experiences while coaching staff on new systems and tools. Key focus includes: Su…
Rippling
San Francisco, CA, United States
Lead and develop a team of Implementation Managers to ensure a seamless customer onboarding experience. Key focus includes: Lead and develop a team of Implementation Managers
Rippling
United States
Lead and develop a team of Implementation Managers to ensure a seamless customer onboarding experience. Key focus includes: Lead and develop a team of Implementation Managers
Sam's Club
Hermantown, MN, United States
The Team Manager will lead a team to enhance member experience, drive sales, and develop associates. They will model company values and foster a culture of accountability and collaboration. Key focus …
Rippling
Austin, TX, United States
The Manager, Implementation (Broker) will lead and develop a team of Implementation Managers, optimizing the customer onboarding journey and resolving high-priority escalations. Key focus includes: Le…
OOIDA
Grain Valley, MO, United States
The Membership Manager will transform the department into a strategic growth engine by developing initiatives to improve member retention, engagement, and the overall member journey. Key focus include…
Cloudflare
Washington, DC, United States
The Manager, Customer Experience and Renewals is responsible for managing and coaching a team to drive post-sale success, retention, and expansion, while overseeing operational strategies to optimize …
T-Mobile
Spanish Fork, UT, United States
The Experience Associate Manager supports the store manager in leading a team to deliver exceptional sales and service experiences in a retail environment. Key focus includes: Coaching staff
LIVunLtd
New York, NY, United States
The Experience Manager oversees day-to-day operations of facilities, ensuring compliance with safety protocols and maintaining effective communication with residents. Key focus includes: Oversee day-t…
lululemon
Bethesda, MD, United States
Lead the store floor to ensure an exceptional guest experience while managing and developing team members. Key focus includes: Lead the store floor to ensure an exceptional guest experience
Quince
United States
Lead and scale the B2B Project Management organization while ensuring exceptional customer experience outcomes. Key focus includes: Lead and scale the B2B Project Management organization
Zeta Global
United States
The manager will coordinate internal teams and resources to deliver forward-thinking insights and execute client campaigns. They act as a primary point of contact to align goals, resolve issues, and d…
The Contingent
Portland, OR, United States
The Senior Manager will oversee CX operations, performance, and workforce management to drive operational excellence and customer outcomes. Key focus includes: Oversee CX operations and performance
BravoTECH
Dallas, TX, United States
The Manager of Guest Experience will lead hospitality operations to ensure exceptional experiences for guests and internal stakeholders. Key focus includes: Overseeing the guest journey
lululemon
Perrysburg, OH, United States
Lead the store team to deliver an exceptional guest experience while fostering an inclusive and supportive team culture. Key focus includes: Lead the store team to deliver an exceptional guest experie…
Nexamp
Boston, MA, United States
The Manager of Customer Experience Strategic Initiatives will drive strategic alignment across Customer Experience and Marketing leadership by translating business goals into a prioritized portfolio o…