Customer Service Jobs in South Korea

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in South Korea on CareerHub.

Manager, Guest Services

Arc'teryx Equipment

Seoul, Seoul, South Korea

In-OfficeFull TimeMid-Level

Lead the evolution of guest services in Korea, overseeing service operations and quality management while coaching a team for long-term growth. Key focus includes: Lead the evolution of guest services…

Client Experience Assistant Manager

Richemont

Seoul, Seoul, South Korea

In-OfficeFull TimeMid-Level

The Client Experience Assistant Manager is responsible for developing and executing client engagement programs that strengthen Cartier’s brand equity and cultural positioning in Korea. Key focus inclu…

CS QA Manager (상담 품질 관리)

Toss CX (토스씨엑스)

Seoul, Seoul, South Korea

In-OfficeFull TimeMid-Level

The QA Manager will design and periodically improve QA evaluation criteria, conduct regular QA assessments, and analyze quality results to provide insights for training improvements. Key focus include…

Customer Service Partner Operations Manager, Mandarin Speaking

Airbnb

Seoul, Seoul, South Korea

In-OfficeFull TimeSenior-Level

The Partner Operations Manager is responsible for ensuring high-quality support for the Airbnb community by managing partner performance and strategic initiatives. Key focus includes: Responsible for …

Senior Customer Success Manager

Braze

Seoul, Seoul, South Korea

In-OfficeFull TimeSenior-Level

The Senior Customer Success Manager will partner with reseller teams to drive renewals, retention, and net retention targets for clients in South Korea. They will act as a strategic advisor, managing …

Customer Service Partner Operations Manager, Mandarin Speaking

Airbnb

Seoul, Seoul, South Korea

In-OfficeFull TimeSenior-Level

Manage the holistic performance of BPO partners and services to ensure high-quality customer support for the Airbnb community. Key focus includes: Manage the holistic performance of BPO partners and s…

Customer Success Manager - APAC

Ashby

South Korea

In-OfficeFull TimeMid-Level

The Customer Success Manager will own the end-to-end customer journey for upmarket APAC customers, focusing on driving long-term adoption, customer health, and value realization through technical conf…

Customer Service Partner Operations Manager, Mandarin Speaking

Airbnb

Seoul, Seoul, South Korea

In-OfficeFull TimeSenior-Level

Manage the holistic performance of BPO partners and services to ensure high-quality customer support for the Airbnb community. Key focus includes: Manage the holistic performance of BPO partners and s…

Customer Service Partner Operations Manager, Mandarin Speaking

Airbnb

Seoul, Seoul, South Korea

In-OfficeFull TimeSenior-Level

Manage the holistic performance of BPO partners and services to ensure high-quality customer support for the Airbnb community. Key focus includes: Manage the holistic performance of BPO partners and s…

Customer Service Partner Operations Manager, Mandarin Speaking

Airbnb

Seoul, Seoul, South Korea

In-OfficeFull TimeSenior-Level

Manage the holistic performance of BPO partners and services to ensure high-quality customer support for the Airbnb community. Key focus includes: Manage the holistic performance of BPO partners and s…

Customer Relationship Management Executive

RIMOWA

Seoul, Seoul, South Korea

In-OfficeContractEntry-Level

The Customer Relationship Management Executive will support the execution of CRM strategies to enhance client experience and brand desirability in the Korean market. Key focus includes: Support the ex…

Director of Partner Success

Plug and Play Japan株式会社

Seoul, Seoul, South Korea

In-OfficeFull TimeSenior-Level

The Director of Partner Success will define and implement partner success strategies, metrics, and processes to drive value and retention. Key focus includes: Define and implement partner success stra…

Customer Service Partner Operations Manager, Mandarin Speaking

Airbnb

Seoul, South Korea

In-OfficeFull TimeSenior-Level

Manage the holistic performance of BPO partners and services to ensure high-quality customer support for the Airbnb community. Key focus includes: Manage the holistic performance of BPO partners and s…

Customer Care Center Manager

Schneider

Seoul, Seoul, South Korea

In-OfficeFull TimeMid-Level

The Customer Care Center Manager oversees commercial and logistics support, outbound sales, and lead generation activities to ensure operational excellence. Key focus includes: Oversees commercial and…

Customer Success Manager

Anthropic

Seoul, Seoul, South Korea

In-OfficeFull TimeMid-Level

The Customer Success Manager will serve as a strategic partner to enterprise customers in Korea, driving adoption and optimization of Claude AI capabilities. Key focus includes: Manage the full custom…

Relationship Manager IV

RELX

South Korea

In-OfficeFull TimeMid-Level

The Relationship Manager is responsible for post-sales customer onboarding, enablement, and value realization to ensure product adoption and satisfaction. Key focus includes: Responsible for post-sale…

고객센터 WFM 매니저 (Workforce Management)

SOCAR(쏘카)

Seoul, Seoul, South Korea

In-OfficeFull TimeMid-Level

Responsible for forecasting customer inquiry volumes and planning workforce capacity to ensure stable and efficient center operations. Key focus includes: Responsible for forecasting customer inquiry …

Customer Experience Officer

XM

Seoul, Seoul, South Korea

In-OfficeFull TimeMid-Level

Manage client inquiries and provide high-level service to maintain strong client relationships in financial services. Key focus includes: Manage client inquiries via live chat, email, and telephone.

Specialist, Customer Experience (Korean Speaking)

Klook

Seoul, Seoul, South Korea

In-OfficeFull TimeEntry-Level

The Specialist, Customer Experience will provide high-quality customer service to resolve inquiries and complaints for both B2B and B2C clients. Key focus includes: Provide high-quality customer servi…

Client Solutions Associate (Korean Speaker)

Arches

Seoul, South Korea

In-OfficeFull TimeEntry-Level

As a Client Solutions Associate, you will recruit the right experts for client projects by understanding project needs and identifying suitable candidates. You will also manage the scheduling of clien…

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