Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Japan on CareerHub.
Johnson & Johnson
Chiyoda City, Tokyo, Japan
The Customer Service Manager will oversee the operations and team management of customer service functions across the Surgery, Electrophysiology, and Neurovascular divisions, aiming to achieve KPIs an…
RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)
Tokyo, Tokyo, Japan
The Client Engagement Manager will develop and execute multi-year account strategies, drive revenue growth, and oversee delivery performance across all engagements. Key focus includes: Develop and exe…
Fortinet
Tokyo, Tokyo, Japan
Lead a team of Technical Account Managers to ensure customer satisfaction and support quality in the telco and large enterprise space. Key focus includes: Supervise a team of Technical Account Manager…
ЕВН Македонија
Japan
The role involves leading the account management organization to maximize customer value through various products and drive business growth from existing customers. Key focus includes: Developing stra…
Figma
Tokyo, Japan
This role involves leading the customer experience and solutions team in Japan, overseeing customer onboarding, enablement, and technical account management to ensure customer success and satisfaction…
AXA
Kochi, Kochi, Japan
Support customers in choosing the best car insurance plan for their needs through phone consultations, providing consulting services tailored to individual customer needs. Key focus includes: Handle g…
Les Mills International
Minato City, Tokyo, Japan
Join Les Mills Japan as a Customer Experience Manager, playing a pivotal role in strengthening partner relationships, accelerating growth, and delivering exceptional experiences across our club networ…
Wolters Kluwer
Minato City, Tokyo, Japan
Serve as the primary trusted advisor for assigned customers to drive product adoption, satisfaction, and long-term success. Key focus includes: Manage the end-to-end customer lifecycle from onboarding…
TalentX
Japan
The role involves supporting enterprise clients in onboarding and maximizing the use of the MyRefer platform, including consulting and continuous proposals. Key focus includes: Supporting enterprise c…
CXG
Japan
As a luxury brand evaluator, you will observe and assess customer experiences in various scenarios, including store visits and online purchases. Your feedback will contribute to enhancing the service …
Zoom
Tokyo, Japan
The Customer Success Advisor will support Japanese customers via email to drive product adoption, onboarding, and value realization. Key focus includes: Support Japanese customers via email to drive p…
Anaplan
Tokyo, Japan
The primary role is to maximize business outcomes for customers through the successful implementation of Anaplan solutions, user adoption, and ongoing utilization. Key focus includes: Lead project del…
CXG
Japan
As a luxury brand evaluator, you will enter the world of refined brands and observe and evaluate customer experiences. Your feedback will help improve luxury brand services and shape the future of lux…
CXG
Japan
As a luxury brand evaluator, you will enter the world of refined brands and observe and evaluate customer experiences. Key focus includes: Observe and evaluate customer experiences with luxury brands.
doda (デューダ)
Japan
The role involves improving the overall customer experience from awareness to repeat purchase by analyzing customer feedback and collaborating with multiple departments. Key focus includes: Improving …
ЕВН Македонија
Japan
The role involves managing the customer success team, focusing on consulting and upselling activities. Key focus includes: Managing the customer success team
doda (デューダ)
Japan
The role involves collaborating with product and sales teams to identify user experience challenges and drive business growth. Key focus includes: Collaborate with product and sales teams to identify …
CXG
Japan
As a luxury brand evaluator, you will observe and assess customer experiences in various scenarios, including store visits and online purchases. Your feedback will contribute to enhancing the services…
【公式】Freee
Japan
The role involves leading product improvements and operational structures based on customer feedback, designing user experiences for new support services, and managing vendor relationships. Key focus …
CXG
Japan
As a luxury brand evaluator, you will observe and assess customer experiences in various scenarios, including store visits and online purchases. Your feedback will contribute to enhancing the service …