Customer Service Jobs in Indonesia

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Indonesia on CareerHub.

Onboarding Manager

Christine Adams

Tangerang, Banten, Indonesia

In-OfficeFull TimeMid-Level

The Onboarding Manager will lead the end-to-end onboarding process for new merchants, ensuring a smooth transition from contract signing to go-live. Key focus includes: Lead the end-to-end onboarding …

Customer Success Manager (Indonesia Based)

Nimbly Technologies

Tangerang, Banten, Indonesia

In-OfficeFull TimeMid-Level

Lead the onboarding process for new clients and maintain strong relationships with key stakeholders. Key focus includes: Lead the onboarding process for new clients.

Customer Relationship Executive

Tiara Hana

Bogor, West Java, Indonesia

In-OfficeFull TimeMid-Level

The Customer Relationship Executive is responsible for managing customer relationships and ensuring customer satisfaction. Key focus includes: Manage customer relationships

Head of Customer Service

GSM | XanhSM Co.,LTD

Jakarta, Indonesia

In-OfficeFull TimeSenior-Level

Oversee a large contact center team, ensuring efficiency and high service standards while developing strategies to enhance customer satisfaction. Key focus includes: Oversee a large contact center tea…

Guest Experience Expert - Butler

Marriott

East Nusa Tenggara, Indonesia

In-OfficeFull TimeEntry-Level

Deliver personalized and memorable guest experiences by managing check-ins, check-outs, and various guest requests. Ensure operational needs are met while maintaining professional standards and safety…

Community Manager

HIRED Inc

Indonesia

RemoteFull TimeEntry-Level

The Community Manager will be responsible for building and managing relationships within the community, fostering engagement, and enhancing the overall community experience. Key focus includes: Build …

Complaint Handling - SE

Linktree

Jakarta, Jakarta, Indonesia

In-OfficeFull TimeEntry-Level

Responsible for end-to-end complaint handling by analyzing underwriting and non-underwriting cases, ensuring SOP and policy compliance, managing KPIs/SLAs, and driving service quality improvements thr…

Branch Manager - UOB Plaza

UOB

Jakarta, Jakarta, Indonesia

In-OfficeFull TimeMid-Level

Responsible for the overall management and performance of the UOB Plaza branch, focusing on sales, operations, and customer service. Key focus includes: Responsible for the overall management and perf…

Supervisor Kolektor - Cab Praya

NUSANTARA SAKTI GROUP

West Nusa Tenggara, Indonesia

In-OfficeFull TimeMid-Level

The Supervisor Kolektor is responsible for leading and managing the field collection team to meet collection targets. This includes monitoring daily activities, providing guidance, and developing effe…

Barista

Komu Komu Group

Tangerang, Banten, Indonesia

In-OfficeFull TimeEntry-Level

The Barista is responsible for preparing and serving beverages according to company standards and ensuring a high-quality customer experience. Key focus includes: Preparing and serving beverages accor…

Drivers Verification Group Lead

inDrive

Jakarta, Jakarta, Indonesia

In-OfficeFull TimeMid-Level

Lead the Drivers Verification team to ensure compliance and efficiency in driver onboarding across Indonesia. Key focus includes: Oversee daily operations of the Drivers Verification team.

Customer Operations

The Gradient

West Java, Indonesia

In-OfficeFull TimeEntry-Level

The Customer Operations role focuses on ensuring customer satisfaction and efficient service delivery. Key focus includes: Perform key responsibilities as assigned.

Customer Relation

Viction+

Tangerang, Banten, Indonesia

In-OfficeFull TimeEntry-Level

The role involves managing customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction while maintaining customer relationships and improving retention rates. …

Senior Customer Care Representative

Givaudan SA

West Java, Indonesia

In-OfficeFull TimeSenior-Level

As a Senior Customer Care Representative in Indonesia, you will manage customer orders and ensure a reliable, efficient service from order intake to delivery. You will work with Sales, Operations and …

Customer and Sales Engagement Specialist

TalentPop App

Surabaya, East Java, Indonesia

RemoteFull TimeEntry-Level

Engage customers through various communication channels and drive sales through upselling and cross-selling. Key focus includes: Engage customers through various communication channels.

Customer and Sales Engagement Specialist

TalentPop App

Central Java, Indonesia

RemoteFull TimeEntry-Level

Engage customers through various communication channels and drive sales through upselling and cross-selling. Key focus includes: Engage customers through various communication channels.

Shopify/ E-Commerce Assistant

TalentPop App

Palembang, South Sumatra, Indonesia

RemoteFull TimeEntry-Level

The Shopify / E-Commerce Assistant will optimize product descriptions, manage inventory levels, and respond to customer reviews. Key focus includes: Optimize product descriptions

Incident Management Group Lead

inDrive

Indonesia

In-OfficeFull TimeMid-Level

Lead and manage a team of professionals to ensure operational excellence and process improvement in customer support. Key focus includes: Lead, mentor, and develop a team of 20 - 30 professionals, fos…

E-Commerce CS Lead

Bisa Tumbuh

Tangerang, Banten, Indonesia

In-OfficeContractMid-Level

The CS Lead will supervise the customer service team, ensuring high-quality responses to customer inquiries and effective complaint handling. They will also coordinate with internal teams to maintain …

Pastry Chef

AccorCorpo

Bali, Indonesia

In-OfficeTemporaryMid-Level

Supervise and carry out the production of pastries, bread, bakery items, cakes, desserts, chocolates, petit fours, and ice cream while ensuring compliance with prescribed recipes and specifications. K…

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