Customer Service Jobs in Switzerland

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Switzerland on CareerHub.

Customer Experience Manager

Aston Carter

Zürich, ZH, Switzerland

In-OfficeContractMid-Level

The Customer Experience Manager will map customer journeys, design and implement innovative processes, and ensure operational readiness while championing the voice of the customer and driving improvem…

Gestionnaire de comptes senior

Bundesamt für Informatik und Telekommunikation BIT

Zollikofen, BE, Switzerland

In-OfficeFull TimeSenior-Level

The Senior Account Manager is responsible for establishing and maintaining strong client relationships throughout the product lifecycle while advising potential new clients and supporting them during …

Customer Experience Manager - BA/Project Manager

SGI

Zürich, ZH, Switzerland

In-OfficeFull TimeMid-Level

The Customer Experience Manager will work closely with Product, Operations, Technology, and Customer Service teams to drive improvements in customer experience, focusing on customer journey mapping, s…

Valutatore Customer Experience

CXG

Grancia, TI, Switzerland

In-OfficeFull TimeEntry-Level

The role involves evaluating customer experiences to enhance service quality and customer satisfaction. Key focus includes: Perform key responsibilities as assigned.

Account Manager

Jobgether

Switzerland

In-OfficeFull TimeMid-Level

The Account Manager will lead the full post-sale customer lifecycle, ensuring successful adoption and expansion of digital twin technology while acting as a trusted advisor to customers. Key focus inc…

Second de cuisine Evolutif vers Chef

Châteauform'

Champéry, VS, Switzerland

In-OfficeFull TimeSenior-Level

>Act as the Chef's right hand by managing daily kitchen operations, preparing traditional French dishes, and supervising the team. Responsibilities include creating new recipes, managing stocks, and e…

Valutatore Customer Experience

CXG

Lugano, TI, Switzerland

In-OfficeFull TimeEntry-Level

The Valutatore Customer Experience role focuses on assessing and enhancing customer experiences for various clients. Key focus includes: Perform key responsibilities as assigned.

Teamleiter:in Privatkunden 80-100%

Hypothekarbank Lenzburg AG

Seon, AG, Switzerland

In-OfficeFull TimeSenior-Level

Lead and develop a team of customer advisors while providing needs-based consulting to clients and managing customer service at the cash desk. Key focus includes: Lead and develop a team of three cust…

Remote Business Account Rater - German

Turing

Switzerland

RemoteFull TimeMid-Level

Evaluate AI-generated responses based on professional email history and business account activity for relevance, accuracy, and helpfulness. Key focus includes: Evaluate AI-generated responses based on…

Valutatore Customer Experience

CXG

Mendrisio, TI, Switzerland

In-OfficeFull TimeEntry-Level

The Valutatore Customer Experience role focuses on evaluating and enhancing customer interactions to improve overall satisfaction and experience. Key focus includes: Perform key responsibilities as as…

Client Experience Manager

ManpowerGroup Talent Solutions

Zürich, ZH, Switzerland

In-OfficeFull TimeMid-Level

The Client Experience Manager will manage a portfolio of client accounts, ensuring effective implementation and ongoing relationship management. Key focus includes: Manage a portfolio of client accoun…

Responsable soutien clientèle (h/f/x) 80-100%

Vaudoise Versicherungen

Goms, VS, Switzerland

In-OfficeFull TimeMid-Level

The role involves leading a team of 12 collaborators and overseeing the organization of customer support within the agency, managing claims, and supporting commercial activities. Key focus includes: L…

Teamleiterin / Teamleiter Privat- und Geschäftskunden (a)

Berner Kantonalbank AG

Thun, BE, Switzerland

In-OfficeFull TimeMid-Level

Lead and coach the team in Thun to ensure high service quality and a positive performance culture while managing a client portfolio and strengthening regional networks. Key focus includes: Lead and co…

Leiter Customer Service

Zur Rose

Frauenfeld, TG, Switzerland

In-OfficeFull TimeSenior-Level

In dieser Schlüsselrolle übernimmst du die Gesamtverantwortung für den Customer Service und gestaltest dessen strategische und operative Weiterentwicklung massgeblich mit. Key focus includes: Gesamtve…

Support Specialist (m/w/d)

Hoval Schweiz

Meilen, ZH, Switzerland

In-OfficeFull TimeSenior-Level

The Support Specialist will provide management-level support to ensure customer satisfaction and operational efficiency. Key focus includes: Perform key responsibilities as assigned.

Senior Relationship Manager - Brazil Coverage

Freestar-People

Geneva, GE, Switzerland

In-OfficeFull TimeSenior-Level

The Senior Relationship Manager will navigate complex wealth requirements for high-net-worth individuals and families in Brazil, providing bespoke, client-first solutions. Key focus includes: Navigate…

Teamleiter:in Kundenbegleitung

SBB CFF FFS

St. Gallen, SG, Switzerland

In-OfficeFull TimeMid-Level

Lead and develop a team of approximately 40 customer attendants to ensure a high-quality travel experience for passengers. Key focus includes: Lead and develop a team of approximately 40 customer atte…

Global Customer Success Leader

ComPsych Corporation

SZ, Switzerland

In-OfficeFull TimeMid-Level

The Global Customer Success Leader will strategically lead a global team of Account Managers to ensure successful management of their book of business. Key focus includes: Enhancing client relationshi…

Sektorleiter/-in Kundendienst

DEMAUREX & Co AG - ALIGRO

Schlieren, ZH, Switzerland

In-OfficeFull TimeEntry-Level

The role involves managing and nurturing customer relationships with professional clients in the gastronomy and retail sectors. Key focus includes: Managing and nurturing customer relationships with p…

Senior Relationship Manager – Greek Market

Altus Search Ltd

Zürich, ZH, Switzerland

In-OfficeFull TimeSenior-Level

The Senior Relationship Manager will manage an existing portfolio of clients and build strong relationships to attract new clients in the Greek market, providing tailored support and strategic guidanc…

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