Customer Service Jobs in Switzerland

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Switzerland on CareerHub.

Customer Experience Manager

Aston Carter

Zürich, ZH, Switzerland

In-OfficeContractMid-Level

The Customer Experience Manager will map customer journeys, design and implement innovative processes, and ensure operational readiness while championing the voice of the customer and driving improvem…

Customer Experience Manager - BA/Project Manager

SGI

Zürich, ZH, Switzerland

In-OfficeFull TimeMid-Level

The Customer Experience Manager will work closely with Product, Operations, Technology, and Customer Service teams to drive improvements in customer experience, focusing on customer journey mapping, s…

Senior Reiseberater:in

albedis

Lucerne, LU, Switzerland

In-OfficeFull TimeSenior-Level

Lead and develop the branch team while managing the operational and strategic development of the office. Provide expert consultation and sales for exclusive golf trips, including the organization of f…

Bereichsleiter*in Dienste 80 - 100%

Genossenschaft Migros Ostschweiz

Wittenbach, SG, Switzerland

In-OfficePart TimeMid-Level

Lead the professional and personnel management of the checkout and customer service areas to ensure smooth operations. Key focus includes: Lead the professional and personnel management of the checkou…

Valutatore Customer Experience

CXG

Grancia, TI, Switzerland

In-OfficeFull TimeEntry-Level

The role involves evaluating customer experiences to enhance service quality and customer satisfaction. Key focus includes: Perform key responsibilities as assigned.

Account Manager

Jobgether

Switzerland

In-OfficeFull TimeMid-Level

The Account Manager will lead the full post-sale customer lifecycle, ensuring successful adoption and expansion of digital twin technology while acting as a trusted advisor to customers. Key focus inc…

Second de cuisine Evolutif vers Chef

Châteauform'

Champéry, VS, Switzerland

In-OfficeFull TimeSenior-Level

>Act as the Chef's right hand by managing daily kitchen operations, preparing traditional French dishes, and supervising the team. Responsibilities include creating new recipes, managing stocks, and e…

Head of Customer Growth

Jobgether

Switzerland

In-OfficeFull TimeSenior-Level

Lead a multi-lane Customer Growth function encompassing Customer Success, Growth Advisory, and Enablement to help customers scale their businesses. Key focus includes: Define the overall growth strate…

Valutatore Customer Experience

CXG

Lugano, TI, Switzerland

In-OfficeFull TimeEntry-Level

The Valutatore Customer Experience role focuses on assessing and enhancing customer experiences for various clients. Key focus includes: Perform key responsibilities as assigned.

Remote Business Account Rater - German

Turing

Switzerland

RemoteFull TimeMid-Level

Evaluate AI-generated responses based on professional email history and business account activity for relevance, accuracy, and helpfulness. Key focus includes: Evaluate AI-generated responses based on…

Complaints Manager 60-80% (m/w/d)

Allianz Suisse

Wallisellen, ZH, Switzerland

In-OfficePart TimeEntry-Level

The Complaints Manager serves as a central point of contact for customer complaints, ensuring effective triage and coordination with specialized units to enhance customer experience. Key focus include…

Valutatore Customer Experience

CXG

Mendrisio, TI, Switzerland

In-OfficeFull TimeEntry-Level

The Valutatore Customer Experience role focuses on evaluating and enhancing customer interactions to improve overall satisfaction and experience. Key focus includes: Perform key responsibilities as as…

CUSTOMER EXPERIENCE SPECIALIST

JobCourier

Lugano, TI, Switzerland

In-OfficeFull TimeMid-Level

The Customer Experience Specialist will manage CRM data quality and performance reporting while coordinating high-end luxury events and client engagement activities. Key focus includes: Manage CRM dat…

Client Experience Manager

ManpowerGroup Talent Solutions

Zürich, ZH, Switzerland

In-OfficeFull TimeMid-Level

The Client Experience Manager will manage a portfolio of client accounts, ensuring effective implementation and ongoing relationship management. Key focus includes: Manage a portfolio of client accoun…

Leiter / Leiterin Beratungsbank Siebnen

Schwyzer Kantonalbank

Schübelbach, SZ, Switzerland

In-OfficePart TimeSenior-Level

Lead and motivate the staff at the Siebnen advisory bank while managing a personal client portfolio in financing, investing, and pension planning. Key focus includes: Lead and motivate the staff at th…

Teamleiter Services (m/w/d) 80-100%

Raiffeisenbank Bern

Pfäffikon, ZH, Switzerland

In-OfficePart TimeMid-Level

Lead and develop the service team while ensuring efficient daily operations across customer service, back-office, and risk control. Key focus includes: Lead and develop the service team

Teamleiterin / Teamleiter Privat- und Geschäftskunden (a)

Berner Kantonalbank AG

Thun, BE, Switzerland

In-OfficeFull TimeMid-Level

Lead and coach the team in Thun to ensure high service quality and a positive performance culture while managing a client portfolio and strengthening regional networks. Key focus includes: Lead and co…

SENIOR PRIVATKUNDENBERATER:IN/Ü40

THOMSON CONSULTING LTD

Zürich, ZH, Switzerland

In-OfficeFull TimeSenior-Level

Provide holistic advisory services to private clients across investments, financing, and pension planning while actively managing and expanding the client portfolio. Key focus includes: Provide holist…

Account Manager

Jobgether

Switzerland

In-OfficeFull TimeMid-Level

You will manage a portfolio of strategic customer accounts to drive retention, engagement, and business growth. Key focus includes: Manage a portfolio of strategic customer accounts

Employé(e) de commerce bilingue FR-ALL

JobCourier

Payerne, VD, Switzerland

In-OfficeContractEntry-Level

The role involves proactively advising customers, managing administrative tasks, and handling client portfolios. Key focus includes: Proactively advising customers

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