Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Tokyo, Japan on CareerHub.
Figma
Tokyo, Japan
Lead, manage, and grow a team of high-performing Customer Experience Managers to drive engagement and value for enterprise customers. Key focus includes: Lead, manage, and grow a team of high-performi…
Tokyo, Japan
Lead and develop a team of Customer Success Managers to ensure customer adoption, engagement, and retention for LinkedIn Talent Solutions. Key focus includes: Lead and develop a team of Customer Succe…
ServiceNow
Chiyoda City, Tokyo, Japan
The Senior Manager will lead a team of Customer Success Advocates to drive platform adoption, improve technical health, and ensure customers achieve maximum value from their ServiceNow investment. Key…
RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)
Tokyo, Tokyo, Japan
The Client Engagement Manager will develop and execute multi-year account strategies, drive revenue growth, and oversee delivery performance across all engagements. Key focus includes: Develop and exe…
Creative Tokyo
Tokyo, Japan
The Account Manager serves as the primary contact for clients, building strong relationships and managing projects from briefing to final delivery. Key focus includes: Serve as the primary contact for…
Hewlett Packard Enterprise
Tokyo, Japan
The Service Manager will oversee service delivery to enterprise customers and partners to maximize business outcomes and customer satisfaction. Key focus includes: Oversee service delivery to enterpri…
Devloit
Tokyo, Japan
Lead and motivate a customer service team to achieve operational targets and KPIs. Key focus includes: Lead and motivate a customer service team to achieve operational targets and KPIs.
ЕВН Македонија
Chiyoda City, Tokyo, Japan
This role involves handling administrative tasks related to accounting system orders and providing guidance to team members as a candidate for a management position. Key focus includes: Handle adminis…
Airbnb
Tokyo, Japan
The Partner Operations Manager is responsible for ensuring high-quality support for the Airbnb community by managing partner performance and operational initiatives. Key focus includes: Responsible fo…
Cielo Projects
Tokyo, Japan
The Principal Customer Success Manager will lead executive-level engagement across strategic accounts to drive long-term value and retention. Key focus includes: Lead executive-level engagement across…
Airbnb
Tokyo, Japan
Manage the holistic performance of BPO partners and services to ensure high-quality customer support for the Airbnb community. Key focus includes: Manage the holistic performance of BPO partners and s…
Wolters Kluwer
Minato City, Tokyo, Japan
Serve as the primary trusted advisor for assigned customers to drive product adoption, satisfaction, and long-term success. Key focus includes: Manage the end-to-end customer lifecycle from onboarding…
Mercari, inc.
Minato City, Tokyo, Japan
The Customer Service Budget & Capacity Planner will lead demand forecasting and capacity planning for Customer Service and Trust & Safety across Mercari Group services, managing budgets and optimizing…
Fitch Group
Tokyo, Japan
The Senior Customer Success Manager will develop and execute strategic account plans to drive client adoption, retention, and growth while managing a dedicated portfolio. Key focus includes: Develop a…
Maersk
Tokyo, Japan
Manage the end-to-end shipment process and customer experience in compliance with company procedures and SOPs. Key focus includes: Manage the end-to-end shipment process and customer experience in com…
J-Styles
Tokyo, Japan
This role involves identifying and sourcing industry experts to match with clients seeking specific knowledge to support corporate decision-making. Key focus includes: Identify and source industry exp…
IFS
Tokyo, Japan
The Customer Success Manager leads virtual teams to drive customer adoption, product usage, and long-term value realization. Key focus includes: Lead virtual teams to drive customer adoption and produ…
ServiceNow
Chiyoda City, Tokyo, Japan
The Customer Success Manager will manage multiple client accounts to drive product adoption and ensure business outcomes through standardized best practices. Key focus includes: Manage multiple client…
Ten Lifestyle Group
Tokyo, Japan
Handle various requests from high-net-worth individuals via phone and chat, such as booking exclusive restaurants and golf courses. Key focus includes: Handle various requests from high-net-worth indi…
Zoom
Tokyo, Japan
The Customer Success Advisor will support Japanese customers via email to drive product adoption, onboarding, and value realization. Key focus includes: Support Japanese customers via email to drive p…