Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Tokyo, Japan on CareerHub.
Johnson & Johnson
Chiyoda City, Tokyo, Japan
The Customer Service Manager will oversee the operations and team management of customer service functions across the Surgery, Electrophysiology, and Neurovascular divisions, aiming to achieve KPIs an…
RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)
Tokyo, Tokyo, Japan
The Client Engagement Manager will develop and execute multi-year account strategies, drive revenue growth, and oversee delivery performance across all engagements. Key focus includes: Develop and exe…
Fortinet
Tokyo, Tokyo, Japan
Lead a team of Technical Account Managers to ensure customer satisfaction and support quality in the telco and large enterprise space. Key focus includes: Supervise a team of Technical Account Manager…
Figma
Tokyo, Japan
This role involves leading the customer experience and solutions team in Japan, overseeing customer onboarding, enablement, and technical account management to ensure customer success and satisfaction…
Les Mills International
Minato City, Tokyo, Japan
Join Les Mills Japan as a Customer Experience Manager, playing a pivotal role in strengthening partner relationships, accelerating growth, and delivering exceptional experiences across our club networ…
Wolters Kluwer
Minato City, Tokyo, Japan
Serve as the primary trusted advisor for assigned customers to drive product adoption, satisfaction, and long-term success. Key focus includes: Manage the end-to-end customer lifecycle from onboarding…
Zoom
Tokyo, Japan
The Customer Success Advisor will support Japanese customers via email to drive product adoption, onboarding, and value realization. Key focus includes: Support Japanese customers via email to drive p…
Anaplan
Tokyo, Japan
The primary role is to maximize business outcomes for customers through the successful implementation of Anaplan solutions, user adoption, and ongoing utilization. Key focus includes: Lead project del…
Live Nation Entertainment
Tokyo, Japan
The Client Manager is responsible for delivering high client standards and corporate objectives while managing client relationships and ensuring exceptional ticketing service delivery. Key focus inclu…
JPMorgan Chase & Co.
Tokyo, Japan
As an Associate within the Client Account Management (CSAM) team in Payments business, you'll play a pivotal role in enhancing the exceptional client experience that JPMorgan is renowned for. Key focu…
HSBC
Tokyo, Tokyo, Japan
The GTS Client Services Assistant Manager is a client-facing role responsible for managing client transactional needs and service solutions for an assigned portfolio, ensuring a best-in-class client e…
Franklin Templeton
Tokyo, Japan
Support institutional investors, including financial institutions and pension funds, as well as distributors and domestic asset management companies, through thoughtful responses to client and mandate…
Ten Group
Shinjuku City, Tokyo, Japan
このポジションでは、コンシェルジュチームを支えるオペレーション・サポート業務を担当します。業務内容は、経験や希望に応じて調整されます。特に障がい者手帳をお持ちの方を対象とした採用枠です。Ten Group Japanは富裕層向けのコンシェルジュサービスを提供しています。 Key focus includes: コンシェルジュチームのサポート業務
Riskified
Adachi City, Tokyo, Japan
As a Client Success Manager at Riskified, you will be the primary point of contact for our most important merchants, helping them maximize the value they receive from our service and ensuring their sa…
Fitch Group
Tokyo, Tokyo, Japan
The Senior Customer Success Manager will develop and execute strategic account plans to drive client adoption, retention, and growth across a dedicated portfolio, while fostering strong client relatio…
HYATT PLACE RENO
Tokyo, Tokyo, Japan
The Assistant Manager will manage all Front Desk operations and support the Check-in, Check-out, and Cashier processes while assisting with guest requests and handling complaints. Key focus includes: …
Asurion
Minato City, Tokyo, Japan
This role is not just about account management; it involves driving business growth through expanding relationships with major clients, engaging in new business initiatives, improving revenue, and des…
Ten Group
Tokyo, Tokyo, Japan
The role involves receiving various requests from affluent clients via phone and email, and providing personalized responses based on their needs. Key focus includes: Researching requests from clients
State Street
Tokyo, Japan
The Client Service – Vice President II (VP) will manage a team delivering a client‑centric service model to Japanese clients, ensuring client satisfaction, retention, and long‑term business growth. Ke…
TransPerfect
Tokyo, Japan
The Client Service Associate acts as the primary liaison between external clients and internal production teams to ensure smooth translation project delivery. Key focus includes: Manage project scopes…