Customer Service Jobs in Surabaya, Indonesia

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Surabaya, Indonesia on CareerHub.

Guest Experience Officer

Savaya Group

Pamekasan, East Java, Indonesia

In-OfficeFull TimeEntry-Level

Ensure a professional and friendly guest experience at Savaya Group's venue in Bali by managing check-in and seating processes. Key focus includes: Welcome guests and manage the check-in and seating p…

At Your Service

Marriott

Surabaya, East Java, Indonesia

In-OfficeFull TimeEntry-Level

The Guest Experience Expert manages guest check-ins, check-outs, and provides personalized service throughout their stay. Key focus includes: Manage guest check-ins and check-outs

Community Management Associate

BP Consulting Group - Management Consultant

Surabaya, East Java, Indonesia

In-OfficeFull TimeEntry-Level

The role acts as a bridge between the brand and the padel community by building relationships with clubs, members, and partners. Key focus includes: Building relationships with clubs, members, and par…

Customer and Sales Engagement Specialist

TalentPop App

Surabaya, East Java, Indonesia

RemoteFull TimeEntry-Level

Engage customers through various communication channels and drive sales through upselling and cross-selling. Key focus includes: Engage customers through various communication channels.

Guest Experience Expert

Marriott

Surabaya, East Java, Indonesia

In-OfficeFull TimeEntry-Level

The Guest Experience Expert is responsible for providing memorable guest experiences by managing check-ins, addressing requests, and assisting with luggage. Key focus includes: Manage check-ins and ch…

Customer Service

McEasy

Surabaya, East Java, Indonesia

In-OfficeFull TimeEntry-Level

Handle customer inquiries and complaints via WhatsApp and live chat while providing product feature explanations and solutions. Key focus includes: Handle customer inquiries and complaints via WhatsAp…

Kasir

Nyidam Duren

Surabaya, East Java, Indonesia

In-OfficeFull TimeEntry-Level

The cashier is responsible for serving customers politely, processing cash and non-cash transactions, and managing daily cash records. Key focus includes: Serve customers politely

Banking Associate Program Relationship Manager

Permata Bank

Surabaya, East Java, Indonesia

In-OfficeFull TimeEntry-Level

The role involves participating in a 7-month fast-track training program to drive bank revenue growth, focusing on generating leads and building relationships with potential Priority customers. Key fo…

Guest Service (Surabaya)

Kozystay

Surabaya, East Java, Indonesia

In-OfficeFull TimeEntry-Level

Manage day-to-day guest operations including check-in, check-out, and resolving guest inquiries professionally. Key focus includes: Manage day-to-day guest operations including check-in, check-out, an…

E-Commerce Sales Support Specialist

TalentPop App

Surabaya, East Java, Indonesia

RemoteFull TimeEntry-Level

The E-Commerce Sales Support Specialist assists customers with inquiries and promotes a positive shopping experience. Key focus includes: Assist customers with inquiries

Online Order Support VA

TalentPop App

Surabaya, East Java, Indonesia

In-OfficeFull TimeEntry-Level

Support online order processing and customer inquiries for TalentPop App users in Indonesia, ensuring smooth operations. Key focus includes: Process online orders and handle customer inquiries.

Online Order Support VA

TalentPop App

Surabaya, East Java, Indonesia

RemoteFull TimeEntry-Level

Engage customers to assist with orders and inquiries, focusing on driving conversions and boosting retention. Key focus includes: Engage customers through various channels to assist with orders and in…

Customer Service (Malang)

FIT HUB

Malang, East Java, Indonesia

In-OfficeFull TimeEntry-Level

The Customer Service role at FIT HUB involves providing information about products and services while addressing member inquiries and complaints, with a focus on achieving sales targets for membership…

Customer Service - Surabaya

FIT HUB

Surabaya, East Java, Indonesia

In-OfficeFull TimeEntry-Level

The Customer Service role at FIT HUB involves providing information about products and services while addressing member inquiries and complaints, with a focus on achieving membership renewal sales tar…

Cluster Reservation Agent

Marriott

Surabaya, East Java, Indonesia

In-OfficeFull TimeEntry-Level

The Cluster Reservation Agent is responsible for processing reservation requests, changes, and cancellations while ensuring accurate room blocks and billing accounts, all while providing excellent gue…

Desk Collection

Intrias Mandiri Sejati - Jawa Barat

East Java, Indonesia

In-OfficeFull TimeEntry-Level

The Desk Collection role involves managing and collecting outstanding debts from clients in a professional manner. Key focus includes: Manage and collect outstanding debts from clients

Customer Service (Edulab Gresik)

PT Kreasi Edulab Indonesia

Gresik, East Java, Indonesia

In-OfficeFull TimeEntry-Level

Provide high-quality service to students, parents, and guests while handling product information and resolving customer complaints. Key focus includes: Provide high-quality service to students, parent…

Sales & Support VA

TalentPop App

Surabaya, East Java, Indonesia

In-OfficeFull TimeEntry-Level

The Sales & Support VA will assist in sales processes and provide customer support to enhance client satisfaction. Key focus includes: Assist in sales processes

Sales-Driven Customer Support Specialist

TalentPop App

Surabaya, East Java, Indonesia

In-OfficeFull TimeEntry-Level

The Sales-Driven Customer Support Specialist is responsible for providing exceptional customer service while driving sales through effective communication and problem-solving skills. Key focus include…

Sales Support Rep – Email & Chat

TalentPop App

Surabaya, East Java, Indonesia

RemoteFull TimeEntry-Level

The Sales Support Representative will assist customers through email and chat, providing support and information about products and services. Key focus includes: Respond to customer inquiries via emai…

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