Customer Service Jobs in Porto Alegre, Brazil

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Porto Alegre, Brazil on CareerHub.

Coordenador de Frente de Caixa

Grupo Passarela

Santa Cruz do Sul, RS, Brazil

In-OfficeFull TimeMid-Level

Oversee daily front-end operations, including cashier services, deliveries, and store opening/closing procedures. Key focus includes: Oversee daily front-end operations

Supervisão de Suporte

Saipos

São Leopoldo, RS, Brazil

In-OfficeFull TimeMid-Level

Manage the N1 support team by monitoring KPIs such as TMA, FRT, and CSAT while optimizing processes to improve customer experience. Key focus includes: Manage the N1 support team by monitoring KPIs su…

Fiscal de Caixa I

Supermercados Andreazza

RS, Brazil

In-OfficeFull TimeMid-Level

Responsible for providing customer service and managing personnel, overseeing checkout operations and handling conflict resolution. Key focus includes: Provide customer service

Fiscal de Caixa I

Supermercados Andreazza

Caxias do Sul, RS, Brazil

In-OfficeFull TimeMid-Level

Responsible for providing customer service and managing personnel, overseeing cashier operations and handling conflict resolution. Key focus includes: Provide customer service

Encarregado de Trocas

Grupo Passarela

Lajeado, RS, Brazil

In-OfficeFull TimeMid-Level

Responsible for receiving, analyzing, and authorizing product returns while managing the storage of damaged or expired goods. Key focus includes: Receiving and analyzing product returns

Especialista de CX e Negócios I

Pulse Client Experts

Novo Hamburgo, RS, Brazil

In-OfficeFull TimeEntry-Level

Responsible for providing customer service and identifying business opportunities through knowledge of products and services. Key focus includes: Providing customer service

Coordenador de Frente de Caixa

Grupo Passarela

Santa Cruz do Sul, RS, Brazil

In-OfficeFull TimeMid-Level

Oversee daily front-end operations including cashier services, payment processing, and staff supervision to ensure adherence to procedures. Key focus includes: Oversee daily front-end operations inclu…

Supervisor de Caixa

MONACO ATACADO E VAREJO

RS, Brazil

In-OfficeContractMid-Level

The Supervisor of Cash will coordinate the cashiers' activities, ensuring quality customer service and organization within the sector. Key focus includes: Coordinate the cashiers' activities

Supervisor(a) de Ouvidoria e Reclame Aqui

Saipos

São Leopoldo, RS, Brazil

In-OfficeFull TimeMid-Level

Lead the Ombudsman and Reclame Aqui teams to ensure excellence in customer service and the recovery of client trust. Key focus includes: Lead the Ombudsman and Reclame Aqui teams

Gerente Relacionamento Principal II

BANCO BRADESCO SA

Porto Alegre, RS, Brazil

In-OfficeFull TimeMid-Level

The manager will oversee a portfolio of high-net-worth clients, focusing on relationship building, retention, and the sale of sophisticated financial solutions. Key focus includes: Oversee a portfolio…

Empacotador manhã

Supermercados Andreazza

Caxias do Sul, RS, Brazil

In-OfficeFull TimeMid-Level

The role involves assisting the checkout sector and providing direct customer service while maintaining workspace organization and cleanliness. Key focus includes: Assist the checkout sector

Gerente Relacionamento Principal I

BANCO BRADESCO SA

Porto Alegre, RS, Brazil

In-OfficeFull TimeMid-Level

Manage and retain a portfolio of high-net-worth clients by providing personalized financial solutions and investment advice. Key focus includes: Manage and retain a portfolio of high-net-worth clients

BACK OFFICE / GESTIONE CLIENTI

Best of Rent - Agenzia Leasys

Viamão, RS, Brazil

In-OfficeFull TimeEntry-Level

The role involves managing customer requests, handling phone calls, and routing them to the appropriate sector managers. Additionally, the position is responsible for lead management and providing sup…

Supervisor(a) de IA e N2 (OFFLINE)

Saipos

São Leopoldo, RS, Brazil

In-OfficeFull TimeMid-Level

Lead the AI and N2 support teams to improve customer experience and increase AI resolution rates. Key focus includes: Lead the AI and N2 support teams to improve customer experience and increase AI re…

Empacotador manhã

Supermercados Andreazza

Caxias do Sul, RS, Brazil

In-OfficeFull TimeMid-Level

The Empacotador is responsible for assisting the checkout sector and providing direct customer service while maintaining the organization and cleanliness of the workplace. Key focus includes: Assist t…

BACK OFFICE / GESTIONE CLIENTI

Best of Rent - Agenzia Leasys

Viamão, RS, Brazil

In-OfficeFull TimeEntry-Level

The role involves managing customer requests, handling phone calls, and routing them to the appropriate sector managers. Additionally, the position is responsible for lead management and providing sup…

Operador(A) de Caixa

UniSuper

Porto Alegre, RS, Brazil

In-OfficeFull TimeEntry-Level

Responsible for managing cash transactions and providing excellent customer service at the checkout. Key focus includes: Manage cash transactions accurately

Operador(A) de Caixa

UniSuper

Porto Alegre, RS, Brazil

In-OfficeFull TimeEntry-Level

Responsible for managing cash transactions and providing excellent customer service at the checkout. Key focus includes: Manage cash transactions accurately

Empacotador

Supermercados Andreazza

Flores da Cunha, RS, Brazil

In-OfficeFull TimeMid-Level

The Empacotador is responsible for assisting in the checkout area and providing direct customer service while maintaining the organization and cleanliness of the workspace. Key focus includes: Assist …

Analista de Customer Success - Turismo e Experiências

Wine Locals

Porto Alegre, RS, Brazil

In-OfficeFull TimeEntry-Level

The role involves managing B2C customer journeys from booking to post-sales, ensuring an exceptional experience through multiple channels. Key focus includes: Manage B2C customer journeys from booking…

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