Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Edinburgh, UK on CareerHub.
Starbucks EMEA
Glasgow, Scotland, United Kingdom
As an Assistant Manager, you will lead shifts focused on delivering commercial results and ensuring a world-class customer experience. Key focus includes: Lead shifts focused on delivering commercial …
The Rank Group Plc
Dundee, Scotland, United Kingdom
The Assistant Manager will lead and inspire a passionate team to deliver exceptional customer experiences while driving operational performance. Key focus includes: Lead and inspire a team to deliver …
B&M Retail
Glasgow, Scotland, United Kingdom
The Customer Service Manager will lead the front-end store experience to ensure fast, friendly, and efficient customer service while managing team performance and driving service standards and KPIs. K…
Sainsbury's
Scotland, United Kingdom
The Customer Experience Manager is responsible for overseeing daily store operations, including front-end checkout and back-of-house management, while leading and managing the store team to ensure hig…
Pulse Games
United Kingdom
Manage a portfolio of VIP players by building long-term relationships and delivering personalized experiences to drive engagement and retention. Key focus includes: Manage a portfolio of VIP players b…
Asda
Bearsden, Scotland, United Kingdom
The Customer Manager acts as the primary ambassador for store service, leading teams across service, back office, security, and cleaning to ensure an excellent customer experience. Key focus includes:…
Starbucks EMEA
England, United Kingdom
As an Assistant Manager, you will lead shifts to deliver commercial results and ensure a world-class customer experience. Key focus includes: Lead shifts to deliver commercial results
Nationwide
Newcastle upon Tyne, England, United Kingdom
The Performance Lead will support Operational and Team Managers to enhance processes, controls, and overall performance within the Digital Experience Centre, driving positive outcomes for customers an…
Zellis
United Kingdom
The Customer Experience Manager is responsible for managing complex customer cases and ensuring effective resolution while analyzing customer feedback to identify trends and support process improvemen…
Powerleague
Edinburgh, Scotland, United Kingdom
The Duty Manager will lead shifts to ensure smooth daily operations and deliver exceptional customer service. Key focus includes: Lead shifts to ensure smooth daily operations
Showcase Cinemas UK
Glasgow, Scotland, United Kingdom
Lead and shape the cinema experience by managing shifts and guiding a team to deliver exceptional guest service. Key focus includes: Lead and shape the cinema experience by managing shifts
Sage
Newcastle upon Tyne, England, United Kingdom
Lead a team of technical support advisors to deliver high-quality customer service and accurate resolutions with a commercial focus. Key focus includes: Lead a team of technical support advisors
Modulaire Group
United Kingdom
Lead the design and delivery of a customer-centric operating model across the full customer lifecycle. Key focus includes: Lead the design and delivery of a customer-centric operating model across the…
– Disturbia
Cramlington, England, United Kingdom
The Customer Experience Advisor is responsible for resolving customer queries through various communication channels while supporting the Customer Experience Manager in coaching and liaising with dist…
Zellis
United Kingdom
Manage complex or high-sensitivity customer cases and analyze customer feedback to identify trends for improvement. Key focus includes: Manage complex or high-sensitivity customer cases.
Nationwide
United Kingdom
The Business Manager will provide top-class service to a network of small business customers by establishing their needs and delivering creative solutions while working closely with a team to achieve …
hackajob
Glasgow, Scotland, United Kingdom
Lead and motivate a team to deliver high-quality support to Business Banking clients and drive performance against Service Level Agreements. Key focus includes: Lead and motivate a team of up to 15 co…
Britvic Brasil
United Kingdom
The Customer Support Manager will handle promotional administration, system inputs, and customer planning to support sales teams while identifying opportunities to simplify processes and improve opera…
hackajob
Glasgow, Scotland, United Kingdom
Lead and develop a highly engaged team to achieve excellent customer outcomes while managing complex client complaints. Key focus includes: Lead and develop a team to achieve customer outcomes.
Nationwide
United Kingdom
This high-impact leadership role involves leading the transformation and delivery of customer journeys, performance, and AI/automation initiatives across the organization. Key focus includes: Leading …