Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Edinburgh, UK on CareerHub.
Starbucks EMEA
Glasgow, Scotland, United Kingdom
As an Assistant Manager, you will lead shifts focused on delivering commercial results and ensuring a world-class customer experience. Key focus includes: Lead shifts focused on delivering commercial …
Nationwide
Glasgow, Scotland, United Kingdom
Assist the Branch Manager in leading the team and ensuring high performance while delivering exceptional customer experiences. Key focus includes: Work closely with the Branch Manager to lead the team
Starbucks EMEA
England, United Kingdom
As an Assistant Manager, you will lead shifts to deliver commercial results and ensure a world-class customer experience. Key focus includes: Lead shifts to deliver commercial results
Zellis
United Kingdom
The Customer Experience Manager is responsible for managing complex customer cases and ensuring effective resolution while analyzing customer feedback to identify trends and support process improvemen…
Powerleague
Edinburgh, Scotland, United Kingdom
The Duty Manager will lead shifts to ensure smooth daily operations and deliver exceptional customer service. Key focus includes: Lead shifts to ensure smooth daily operations
Zellis
United Kingdom
Manage complex or high-sensitivity customer cases and analyze customer feedback to identify trends for improvement. Key focus includes: Manage complex or high-sensitivity customer cases.
hackajob
Glasgow, Scotland, United Kingdom
Lead and motivate a team to deliver high-quality support to Business Banking clients and drive performance against Service Level Agreements. Key focus includes: Lead and motivate a team of up to 15 co…
CultureSuite
United Kingdom
The Senior Product Specialist / Account Manager will build trusted relationships with cultural organizations and manage projects from discovery to delivery, providing product expertise and supporting …
hackajob
Glasgow, Scotland, United Kingdom
Lead and develop a highly engaged team to achieve excellent customer outcomes while managing complex client complaints. Key focus includes: Lead and develop a team to achieve customer outcomes.
Nischa
United Kingdom
The Community Manager will run bi-weekly calls, co-host live sessions, and moderate day-to-day community interactions, while gathering feedback to improve the community experience. Key focus includes:…
hackajob
Glasgow, Scotland, United Kingdom
Provide resolutions for customer queries and personalize interactions through multiple communication channels. Key focus includes: Provide resolutions for customer queries.
DataAnnotation
United Kingdom
The Guest Experience Manager will give AI chatbots tasks and evaluate their outputs. They will also assess the quality produced by AI models for correctness and performance. Key focus includes: Give A…
Optical Express
Glasgow, Scotland, United Kingdom
The Senior Customer Complaints Executive will manage and resolve customer complaints with empathy and professionalism, investigating complex issues and ensuring all complaints are resolved in line wit…
Starbucks EMEA
Newton Mearns, Scotland, United Kingdom
As an Assistant Manager, you will lead shifts focused on delivering commercial results and ensuring a world-class customer experience. Key focus includes: Lead shifts focused on delivering commercial …
Curriculum Solutions
United Kingdom
The Head of Customer Experience will build and manage relationships with beta testing schools, ensuring they feel supported and valued while growing the testing cohort and converting schools into paid…
Slapend Rijk B.V.
United Kingdom
Lead the Customer Service team and shape the end-to-end customer journey for a global pet brand. Key focus includes: Lead the Customer Service team
Greggs
Scotland, United Kingdom
As a Shift Manager, you will oversee the shop in the absence of the Manager, ensuring excellent customer service and team motivation. Key focus includes: Oversee the shop in the absence of the Manager
Orbit Mobile Travel eSIM
United Kingdom
The Customer Experience Manager will own and improve the end-to-end customer journey across various touchpoints, using data and AI to enhance the customer experience. Key focus includes: Own and impro…
Jobgether
United Kingdom
The Creator Success Manager will manage a portfolio of premium creators, guiding them through onboarding, launch, monetisation, retention, and business growth. Key focus includes: Manage a portfolio o…
Tesco Insurance and Money Services
Newcastle upon Tyne, England, United Kingdom
The Claims Team Leader will lead and manage a team of Claims Handlers to ensure effective management and resolution of claims while delivering exceptional customer service. Key focus includes: Lead an…