Customer Service Jobs in Newcastle, Australia

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Newcastle, Australia on CareerHub.

Team Leader - Hub K, Team 1

First Title | First Mortgage Services

Sydney, NSW, Australia

In-OfficeFull TimeMid-Level

Lead and coach a team to deliver superior service and meet contractual SLAs for external clients in a fast-paced financial services environment. Key focus includes: Lead and coach a team to deliver su…

Assistant Store Manager (Customer Experience)

Dan Murphy's

Sydney, NSW, Australia

In-OfficeFull TimeMid-Level

The Assistant Store Manager will motivate and lead the team to deliver a world-class customer experience that promotes loyalty and revenue growth. Key focus includes: Motivate and lead the team to del…

Customer Transformation | Senior Manager | Advisory

PwC Australia

Sydney, NSW, Australia

In-OfficeFull TimeSenior-Level

The Senior Manager in Customer Transformation Advisory will lead projects focused on enhancing customer experiences and driving transformation initiatives for clients. Key focus includes: Lead custome…

Key Account Manager, APAC/ Customer Experience Manager, APAC

Ignition

Sydney, NSW, Australia

In-OfficeFull TimeEntry-Level

The Key Account Manager is responsible for managing and growing a portfolio of customers, ensuring they achieve their expected ROI and driving revenue expansion. This includes building strong relation…

Customer Service Manager

EAT Club

Sydney, NSW, Australia

In-OfficeFull TimeMid-Level

The Customer Service Manager will lead a team of 30+ offshore agents, ensuring high-quality customer and venue support across Australian hours. Key focus includes: Lead a team of 30+ offshore agents

Head of Customer Experience Management

Woolworths Group

Sydney, NSW, Australia

In-OfficeFull TimeMid-Level

The Head of Customer Experience Management is responsible for driving the capability and governance of Customer Experience across the Woolworths Group. Key focus includes: Drive the capability and gov…

Head of Account Management

DNM Digital

Sydney, NSW, Australia

HybridFull TimeSenior-Level

The Head of Account Management will own and elevate the client delivery function, setting standards for client relationship management. They will also build and maintain a high-performing team while e…

Assistant Manager - Ultimo

Kennards Self Storage

Sydney, NSW, Australia

In-OfficeFull TimeMid-Level

As an Assistant Manager, you will be responsible for the day-to-day operations of the facility and delivering outstanding customer service. Key focus includes: Manage day-to-day operations of the faci…

Senior Customer Service Representative

Eaton Corporation

Sydney, NSW, Australia

In-OfficeFull TimeSenior-Level

>This role involves supporting the day-to-day mentoring and work allocation of the Power Quality Customer Service Team while acting as a second-in-charge. The representative manages orders, maintains …

Senior Client Relationship Manager

Being the Dream Life

Sydney, NSW, Australia

In-OfficeContractMid-Level

The Senior Client Relationship Manager will participate in onboarding and training programs, generate and manage leads, and support client onboarding and engagement. Key focus includes: Participate in…

Account Manager

LegalVision

Sydney, NSW, Australia

In-OfficeFull TimeMid-Level

As an Account Manager, you will build strong relationships with new members and guide them through the onboarding process while identifying opportunities for membership upgrades. Key focus includes: B…

Customer Experience Specialist, APJ

HATCH

Sydney, NSW, Australia

In-OfficeFull TimeMid-Level

As a Customer Experience Specialist, you will guide customers through their questions and product issues, troubleshoot and investigate issues, and escalate complex cases as needed. You will also creat…

Head of CX & Insights AU Food

Woolworths Group

Sydney, NSW, Australia

In-OfficeFull TimeSenior-Level

As the Head of Customer Experience & Insights AU Food, you will advocate for the customer and establish a comprehensive customer experience framework. Key focus includes: Advocate for the customer and…

Leader

Coles

Randwick, NSW, Australia

In-OfficeFull TimeMid-Level

As a Leader in the Coles Services team, you will manage trolley collection and cleaning services to ensure a safe and welcoming shopping experience for customers. Key focus includes: Manage trolley co…

Collections Specialist - Late stage

OnDeck Australia

Sydney, NSW, Australia

In-OfficeFull TimeEntry-Level

The Collections Specialist will manage a portfolio of late-stage accounts, engaging with customers to achieve fair resolutions through negotiation and collaboration with the team. Key focus includes: …

Director

WNS Global Services

Sydney, NSW, Australia

In-OfficeFull TimeSenior-Level

The Director will lead enterprise-scale Contact Center and CX transformation initiatives, shaping the CX vision and defining transformation roadmaps. Key focus includes: Lead enterprise-scale Contact …

Service Delivery Manager

Centorrino Technologies

Sydney, NSW, Australia

HybridFull TimeMid-Level

The Service Delivery Manager will build and maintain strong relationships with customers and collaborate with technical and client-facing teams to achieve successful outcomes. Key focus includes: Buil…

Advisor Support

NAB

Sydney, NSW, Australia

In-OfficeFull TimeEntry-Level

Enhance client relationships and ensure exceptional communication while managing risk, ensuring compliance, and optimizing processes for maximum productivity. Key focus includes: Enhance client relati…

Chef

Compass Group Australia

Sydney, NSW, Australia

In-OfficeFull TimeSenior-Level

This full-time role is ideal for an experienced chef who thrives in a fast-paced, professional environment and is passionate about delivering high-quality dining experiences for corporate clients. Key…

Assistant Manager

Domino´s Pizza RD

Sydney, NSW, Australia

In-OfficeFull TimeMid-Level

The Assistant Manager is responsible for running great shifts, taking care of customers, and assisting the General Manager in all aspects of business operations while leading the team on shift. Key fo…

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