Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Nairobi, Kenya on CareerHub.
Absa Group
Nairobi, Nairobi County, Kenya
Lead the development and execution of the Customer Experience Insights strategy for Business and Corporate segments, driving cross-functional collaboration to embed customer insights into solution des…
KOFISI Africa
Nairobi, Nairobi County, Kenya
The Digital Experience Lead is responsible for defining and owning the end-to-end member digital experience at KOFISI, focusing on product definition and experience design rather than technology build…
LumiNiara Healing Pte Ltd
Nakuru, Nakuru County, Kenya
The Assistant Customer Experience Manager supports and advises on facilities and operations while managing the Customer Experience Team to ensure optimized interactions. Key focus includes: Support an…
Tatu City
Tatu City, Kiambu County, Kenya
The Reservations Center Manager leads the call center team to ensure exceptional customer service and operational efficiency. Key focus includes: Overseeing supervisors and agents
Kiloverse
Kitui County, Kenya
Manage a team of customer service representatives across multiple brands, ensuring outstanding support and performance. Key focus includes: Manage a team of customer service representatives.
The Shade Store
Nakuru, Nakuru County, Kenya
Provide exceptional customer service by handling inquiries via phone, email, and text, and resolve complex issues. Key focus includes: Provide exceptional customer service by handling inquiries via ph…
Kilimanjaro Café & Restaurant
Nairobi, Nairobi County, Kenya
Engage customers at the point of sale and recommend menu items and promotions to increase revenue. Key focus includes: Engage customers at the point of sale
Squadra Ventures
Nakuru, Nakuru County, Kenya
The Customer Experience Specialist will be responsible for enhancing customer satisfaction and ensuring a positive experience for clients. Key focus includes: Perform key responsibilities as assigned.
Solvo Global Careers
Nairobi, Nairobi County, Kenya
The Operations Supervisor will supervise and manage large operational teams in a BPO Call Center environment, ensuring achievement of operational KPIs and driving continuous improvement initiatives. K…
Peponi's
Nairobi, Nairobi County, Kenya
>Oversee daily kitchen operations to ensure smooth and efficient service. Support the Head Chef in maintaining quality and consistency in food preparation and presentation. Key focus includes: Oversee…
Network International
Nairobi, Nairobi County, Kenya
The Customer Care Manager will lead and manage customer care functions across Africa, focusing on developing processes and ensuring service level adherence. Key focus includes: Overseeing daily operat…
States of Guernsey
Nakuru, Nakuru County, Kenya
The Yard Person will maintain a clean and safe warehouse and yard, while the Sales Assistant will support sales activities in a Builders Merchants environment. Key focus includes: Maintain a clean and…
DHL Express
Nairobi, Nairobi County, Kenya
The Service Point Advisor is responsible for offering DHL Express products and services to walk-in customers while ensuring high-quality service to enhance customer experience. Key focus includes: Off…
SENRI Ltd.
Nairobi, Nairobi County, Kenya
The Customer Success Executive will support corporate customers in utilizing the SENRI service and lead training sessions for new customers. Key focus includes: Support corporate customers in utilizin…
Scalesource
Nairobi, Nairobi County, Kenya
Manage the entire customer communication lifecycle across phone, email, SMS, and chat to ensure no leads are lost. Key focus includes: Manage the entire customer communication lifecycle across phone, …
Vision Plus Kenya
Kiambu County, Kenya
The Service Center Manager oversees the end-to-end operations of the service center, ensuring service quality and customer satisfaction. Key focus includes: Oversee the end-to-end operations of the se…
Hire Feed
Nairobi, Nairobi County, Kenya
The Community Manager will moderate community platforms, ensuring respectful interactions among members while developing engagement strategies and creating content to foster discussions and connection…
Work'sTruly
Nakuru, Nakuru County, Kenya
. Company: Work'sTruly. Responsibilities: Resolve customer inquiries accurately and timely while identifying and documenting bugs for engineering teams. Collaborate with product and QA teams to test n…
Sun King
Nairobi, Nairobi County, Kenya
The Contact Center Executive will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while resolving product issues…
Hoi P'loy
Nakuru, Nakuru County, Kenya
The Customer Experience Coordinator will manage the customer experience from initial inquiry to final delivery, ensuring smooth order processing. Key focus includes: Preparing quotations