Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Medellin, Colombia on CareerHub.
TaskUs
Medellín, Antioquia, Colombia
In-OfficeFull TimeMid-Level
The Team Leader provides mentorship and guidance to a high-performing team while implementing escalation channels and scalable solutions. Key focus includes: Provide mentorship and guidance to a high-…
TaskUs
Medellín, Antioquia, Colombia
In-OfficeFull TimeMid-Level
The Team Leader provides mentorship, guidance, and career development to team members while implementing escalation channels. They are responsible for establishing team goals, measuring progress, and …
TaskUs
Medellín, Antioquia, Colombia
In-OfficeFull TimeEntry-Level
Lead a high-performance BPO team by providing mentorship, professional development, and implementing escalation channels. Key focus includes: Lead a high-performance BPO team
Winner Group
Medellín, Antioquia, Colombia
In-OfficeFull TimeEntry-Level
Manage the gaming table with rhythm and precision while ensuring all rules are followed. Provide a high-quality and unique experience for every player. Key focus includes: Manage the gaming table with…
Langford Staffing
Medellín, Antioquia, Colombia
In-OfficeFull TimeMid-Level
The Customer Service Manager is responsible for managing and coaching a team of client-facing employees to ensure high service quality and client retention. Key focus includes: Directly manage and coa…
Fracttal
Medellín, Antioquia, Colombia
In-OfficeFull TimeExecutive
Lead the global Customer Experience organization to maximize retention, loyalty, and platform adoption across the entire customer lifecycle. Key focus includes: Lead the global Customer Experience org…
Concentrix
Medellín, Antioquia, Colombia
In-OfficeFull TimeMid-Level
Lead and manage a team of approximately 20 customer service agents to ensure operational, service, and quality goals are met. Key focus includes: Lead and manage a team of customer service agents
Soluciones Redy
Medellín, Antioquia, Colombia
In-OfficeFull TimeEntry-Level
The role focuses on ensuring a consistent and high-quality customer experience across points of sale through operational audits and service protocol validation. Key focus includes: Documenting finding…
Grupo Movalto
Medellín, Antioquia, Colombia
In-OfficeFull TimeMid-Level
The role involves receiving and guiding customers and their vehicles through the technical-mechanical review process. Key focus includes: Performing visual pre-inspections of vehicles
Brink's Inc
Medellín, Antioquia, Colombia
In-OfficeFull TimeEntry-Level
The role involves serving as a Lead Cashier, managing money, and providing customer service. Key focus includes: Serving as a Lead Cashier
Wompi
Medellín, Antioquia, Colombia
In-OfficeFull TimeMid-Level
The role involves leading and coordinating the operational processes of the Customer Service and Onboarding area to ensure service indicators and quality standards are met. Key focus includes: Lead an…
Laboratorios Ecar
Medellín, Antioquia, Colombia
In-OfficeFull TimeEntry-Level
Provide operational and administrative support to national sales advisors by managing customer orders and processing. Key focus includes: Provide operational and administrative support to national sal…
Snatch UP Jobs
Medellín, Antioquia, Colombia
In-OfficeFull TimeMid-Level
Lead and mentor an international team of Customer Success Managers while managing key customer relationships and ensuring successful onboarding and training of global clients. Key focus includes: Lead…
Extrusiones S.A
Itagüí, Antioquia, Colombia
In-OfficeFull TimeMid-Level
Lead the customer service and attention strategy to optimize interaction processes and ensure timely resolution of requirements. Key focus includes: Lead the customer service and attention strategy to…
Q10
Medellín, Antioquia, Colombia
In-OfficeFull TimeMid-Level
The Customer Success Manager is responsible for maximizing customer value and platform adoption through strategic guidance and personalized training, driving customer satisfaction, contract renewals, …
Profesor X S.A.S
Medellín, Antioquia, Colombia
In-OfficeFull TimeEntry-Level
The Bilingual Agent will handle calls in English and provide customer support, manage calendars, and organize documentation. Key focus includes: Handle calls in English and provide customer support.
BPO Global Services S.A.S
Medellín, Antioquia, Colombia
In-OfficeFull TimeMid-Level
Lead and develop a commercial call center team to achieve sales targets through coaching and monitoring. Key focus includes: Lead and develop a commercial call center team to achieve sales targets.
BBVA
Medellín, Antioquia, Colombia
In-OfficeFull TimeMid-Level
Provide comprehensive commercial and operational support to various bank branches, managing product portfolios and digital channel migration. Key focus includes: Provide commercial and operational sup…
UPS Multi-Location
Medellín, Antioquia, Colombia
In-OfficeFull TimeMid-Level
The Team Leader coordinates daily workloads, reports, and provides coaching and training to the Delivery Information team, ensuring high-quality service. Key focus includes: Coordinate daily workloads…
Politécnico Ciandco
Medellín, Antioquia, Colombia
In-OfficeFull TimeEntry-Level
Responsible for managing the reception area, directing visitors, and handling inquiries via phone and digital channels. The role focuses on encouraging new enrollments and supporting active students. …