Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Lisbon, Portugal on CareerHub.
Newstel Worldwide
Lisbon, Lisbon, Portugal
The Account Manager manages multiple client accounts, ensuring service excellence and high performance delivery. Key focus includes: Manage multiple client accounts, ensuring service excellence and hi…
Newstel Worldwide
Portugal
The Account Manager will manage multiple client accounts, ensuring service excellence and high performance delivery while leading operational performance and driving continuous improvement initiatives…
Tech Mahindra
Lisbon, Lisbon, Portugal
Lead a Lisbon-based team of digital-first Onboarding Managers to help high volumes of customers implement and adopt products. Key focus includes: Lead a team of digital-first Onboarding Managers
Workster
Lisbon, Lisbon, Portugal
Lead and motivate a team of Customer Service Representatives while monitoring performance against KPIs and quality standards. Key focus includes: Lead and motivate a team of Customer Service Represent…
Pleo
Lisbon, Lisbon, Portugal
Lead the strategy and team responsible for onboarding Pleo's largest and most complex enterprise customers, ensuring a seamless transition from contract signature to measurable value through structure…
Konecta
Lisbon, Lisbon, Portugal
Lead and motivate a team of Customer Support Agents to ensure high performance and customer satisfaction. Key focus includes: Lead and motivate a team of Customer Support Agents
Grafton Recruitment
Lisbon, Lisbon, Portugal
The role involves personalized management of a client portfolio, ensuring client retention and profitability. Key focus includes: Personalized management of a client portfolio
Deel
Lisbon, Lisbon, Portugal
Lead the onboarding process for SMB clients to ensure successful implementation of the global employee management platform. Key focus includes: Lead the onboarding process for SMB clients
Entrust
Lisbon, Lisbon, Portugal
The Customer Escalations Manager will oversee the planning and execution of customer escalations while driving solutions through cross-functional collaboration. Key focus includes: Oversee the plannin…
Pleo
Lisbon, Lisbon, Portugal
The Customer Success Manager II will manage a portfolio of SMB and Mid Market customers to drive product adoption, maximize value, and identify expansion opportunities. They will act as a trusted advi…
EY
Lisbon, Lisbon, Portugal
The Manager - Business Design role involves leading complex customer experience workstreams and managing project teams to deliver high-quality, customer-centric solutions. Key focus includes: Lead com…
Workster
Lisbon, Lisbon, Portugal
Lead, motivate, and support a team of Dutch-speaking customer service advisors to achieve operational and quality targets. Key focus includes: Lead, motivate, and support a team of Dutch-speaking cust…
TIFFOSI
Evora, Évora District, Portugal
The Team Leader will ensure compliance with customer service standards and support store management in achieving commercial objectives. Key focus includes: Ensure compliance with customer service stan…
Johnson & Johnson MedTech
Porto Salvo, Lisbon, Portugal
Lead end-to-end customer service operations across multiple countries, ensuring high-quality customer experiences and operational excellence. Key focus includes: Lead end-to-end customer service opera…
Konecta
Lisbon, Lisbon, Portugal
The Team Leader will supervise, motivate, and support a team of customer service advisors, manage complex customer cases, and collaborate with international teams to enhance processes. Key focus inclu…
DECO PROteste
Lisbon, Lisbon, Portugal
Manage an assigned client portfolio by acting as a trusted point of contact and ensuring contract renewals and service expansion. Key focus includes: Manage an assigned client portfolio
Global Partner HR Solutions
Lisbon, Lisbon, Portugal
The Team Leader will coordinate inbound and outbound commercial teams, define and monitor KPIs and quality standards, and manage critical situations while providing ongoing training and support to the…
Deel
Lisbon, Lisbon, Portugal
Responsible for executing operational excellence across a portfolio of customer accounts by monitoring health and identifying risks. Key focus includes: Responsible for executing operational excellenc…
Celine Crespin
Lisbon, Lisbon, Portugal
Manage and oversee a portfolio of clients, ensuring excellent and close service. Key focus includes: Manage and oversee a portfolio of clients
Deel
Lisbon, Lisbon, Portugal
The Customer Operations Manager II will manage a diverse portfolio of accounts to build durable customer relationships and drive long-term revenue growth, acting as a trusted advisor to ensure high-qu…