Customer Service Jobs in Lisbon, Portugal

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Lisbon, Portugal on CareerHub.

Account Manager (BPO / Customer Experience)

Newstel Worldwide

Lisbon, Lisbon, Portugal

In-OfficeFull TimeSenior-Level

The Account Manager manages multiple client accounts, ensuring service excellence and high performance delivery. Key focus includes: Manage multiple client accounts, ensuring service excellence and hi…

Account Manager (BPO / Customer Experience)

Newstel Worldwide

Portugal

In-OfficeFull TimeSenior-Level

The Account Manager will manage multiple client accounts, ensuring service excellence and high performance delivery while leading operational performance and driving continuous improvement initiatives…

Gestor Premium

Grafton Recruitment

Lisbon, Lisbon, Portugal

In-OfficeFull TimeMid-Level

The role involves personalized management of a client portfolio, ensuring client retention and profitability. Key focus includes: Personalized management of a client portfolio

Five Senses Experience Management Specialist

NetJets Europe

Paço de Arcos, Lisbon, Portugal

In-OfficeFull TimeMid-Level

The Five Senses Experience Management Specialist will analyze the Owner Journey touchpoints to enhance the Owner experience and coordinate product testing and implementation. Key focus includes: Analy…

Subgerente (M/F) - Vilanova Évora Plaza

TIFFOSI

Evora, Évora District, Portugal

In-OfficeFull TimeMid-Level

The Team Leader will ensure compliance with customer service standards and support store management in achieving commercial objectives. Key focus includes: Ensure compliance with customer service stan…

Senior Manager, Global Customer Solutions South

Johnson & Johnson MedTech

Porto Salvo, Lisbon, Portugal

In-OfficeFull TimeSenior-Level

Lead end-to-end customer service operations across multiple countries, ensuring high-quality customer experiences and operational excellence. Key focus includes: Lead end-to-end customer service opera…

Team Leader – Centre de Contact

Konecta

Lisbon, Lisbon, Portugal

In-OfficeFull TimeMid-Level

The Team Leader will supervise, motivate, and support a team of customer service advisors, manage complex customer cases, and collaborate with international teams to enhance processes. Key focus inclu…

Gestor de Cliente Empresarial (Energia)

Celine Crespin

Lisbon, Lisbon, Portugal

In-OfficeFull TimeEntry-Level

Manage and oversee a portfolio of clients, ensuring excellent and close service. Key focus includes: Manage and oversee a portfolio of clients

German Team Leader – Customer Service

Konecta

Lisbon, Lisbon, Portugal

In-OfficeFull TimeMid-Level

The Team Leader will oversee and coordinate the customer support team while developing and implementing effective strategies for project growth. Key focus includes: Oversee and coordinate the customer…

Team Leader

TIFFOSI

Leiria, Leiria District, Portugal

In-OfficeFull TimeMid-Level

The Team Leader will ensure compliance with customer service standards and support store management in achieving commercial objectives. They will also be responsible for the onboarding and development…

Customer Experience Manager - German Speaking

Cloudflare

Lisbon, Lisbon, Portugal

In-OfficeFull TimeSenior-Level

. Company: Cloudflare. Responsibilities: The Customer Experience Manager leads the post-sale customer journey, managing onboarding, retention, and contract renewals. They build strategic relationships…

TeamLeader Lisbonne (H/F)

Diot-Siaci

Lisbon, Lisbon, Portugal

In-OfficeFull TimeMid-Level

The Team Leader will manage a team of advisors, focusing on developing their autonomy and accountability. Key focus includes: Manage a team of advisors

Dutch Team Leader – Customer Support

Konecta

Lisbon, Lisbon, Portugal

In-OfficeFull TimeMid-Level

The Team Leader will supervise and coordinate the Customer Support team, developing and implementing effective strategies to drive project growth while monitoring team performance and providing constr…

Content Moderator – Greek + English

CBTalents.org

Lisbon, Lisbon, Portugal

In-OfficeFull TimeEntry-Level

The Content Moderator will review and moderate user-generated content according to platform guidelines and make consistent decisions based on internal policies. Key focus includes: Review and moderate…

CX Insights lead

Allianz Partners

Lisbon, Portugal

In-OfficeFull TimeMid-Level

Lead a global team of CX analysts to transform customer feedback and operational data into actionable strategic recommendations. Key focus includes: Lead a global team of CX analysts

Gestor de Clientes

CGI

Odivelas, Lisbon, Portugal

In-OfficeContractEntry-Level

The role involves managing processes from reception to completion, including regular client contact and participation in periodic meetings. Key focus includes: Managing processes from reception to com…

Assessor/a Profissional 40h

Brico Depôt Iberia (Grupo Kingfisher)

Seixal, Setubal, Portugal

In-OfficeFull TimeEntry-Level

You will play a key role in enhancing customer experience by helping them realize their home renovation projects. Key focus includes: Identifying customer needs

Front Desk & Member Experience Manager

Reset Society

Lisbon, Lisbon, Portugal

In-OfficePart TimeMid-Level

The Front Desk & Member Experience Manager is responsible for welcoming members and visitors, conducting studio tours, and supporting daily studio operations while building relationships and convertin…

Gestor comercial de Admissões | call centre(m/f)

Global Partner HR Solutions

Portugal

In-OfficeFull TimeMid-Level

The Admissions Advisor will respond to inquiries from prospective students, assist them in choosing their courses, and manage the administrative process of admissions and registrations. Key focus incl…

Supervisor de reservas

Real Hotels Group

Lisbon, Lisbon, Portugal

In-OfficeFull TimeMid-Level

The Supervisor de reservas is responsible for coordinating and optimizing the management of reservations, ensuring efficiency and quality of response while leading and developing the team. Key focus i…

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