Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Krakow, Poland on CareerHub.
allegrospz
Ostrava, Moravian-Silesian Region, Czechia
The Team Leader will manage a team of customer advisors, focusing on performance management, coaching, and aligning team operations with customer experience strategy. Key focus includes: Lead a team o…
allegrospz
Ostrava, Moravian-Silesian Region, Czechia
The Team Leader will manage a team of advisors in the Czech Republic, focusing on performance metrics and professional growth through coaching and mentoring while aligning team operations with the cus…
Aon Corporation
Kraków, Lesser Poland Voivodeship, Poland
The Contact Center Manager will lead a team of approximately 15 Contact Centre Representatives to ensure smooth daily operations and high-quality employee support. Key focus includes: Lead a team of C…
Allegro
Ostrava, Moravian-Silesian Region, Czechia
Lead and develop a high-performing customer experience team in the Czech Republic and Slovakia through coaching and mentoring. Key focus includes: Lead and develop a high-performing customer experienc…
Honeywell
Katowice, Silesian Voivodeship, Poland
The role leads strategic Customer Experience transformation initiatives, focusing on M&A integration and S/4HANA readiness. Key focus includes: Lead strategic Customer Experience transformation initia…
HEINEKEN Global Shared Services
Kraków, Lesser Poland Voivodeship, Poland
The role is responsible for the end-to-end delivery and performance of Order Management and Customer Care processes across multiple operating companies, leading customer service teams and driving oper…
Netto Polska, Salling Group
Wadowice, Lesser Poland Voivodeship, Poland
The role involves supporting store management by independently leading shifts and assisting customers during their shopping experience, while managing the team and ensuring a positive work atmosphere.
DHL eCommerce Polska
Skawina, Lesser Poland Voivodeship, Poland
Lead and develop a team responsible for customer service, billing, and shipment settlements within the DHL systems. Key focus includes: Lead and develop a team responsible for customer service, billin…
TVH
Ruda Śląska, Silesian Voivodeship, Poland
The Team Manager Internal Sales will manage a customer care team, focusing on coaching, motivation, and professional development to maximize potential while overseeing daily operations and ensuring hi…
ArcelorMittal Business Center Of Excellence
Dąbrowa Górnicza, Silesian Voivodeship, Poland
The role is responsible for coordinating customer service delivery and acting as the primary operational interface between the client and the business. Key focus includes: Coordinating customer servic…
CNX
Katowice, Silesian Voivodeship, Poland
The Quality Evaluator monitors and evaluates customer interactions to ensure adherence to quality standards and operational performance. They also provide coaching to advisors, conduct root cause anal…
HEINEKEN Global Shared Services
Kraków, Lesser Poland Voivodeship, Poland
The role involves executing order management and customer care processes, including processing orders across multiple channels and resolving customer queries. Key focus includes: Executing order manag…
Protective Industrial Products
Katowice, Silesian Voivodeship, Poland
The Lead Customer Experience Specialist manages the end-to-end order-to-cash process, including order validation, backlog management, and financial claims. They also proactively support sales teams by…
MediaMarktSaturn Retail Group
Bielsko-Biala, Silesian Voivodeship, Poland
Provide positive customer experiences, manage cash register operations, and process online orders and complaints. Key focus includes: Provide positive customer experiences
Medicover Polska
Kraków, Lesser Poland Voivodeship, Poland
Support the daily operations of stores in various locations by performing operational and sales tasks. Key focus includes: Handle customer service
AmRest
Zakopane, Lesser Poland Voivodeship, Poland
The shift supervisor is responsible for leading and inspiring the team to ensure a high-quality Starbucks experience for every guest. Key focus includes: Lead and inspire the team to ensure a high-qua…
Praca.pl
Kraków, Lesser Poland Voivodeship, Poland
The role involves providing customer advisory services and managing sales activities. Key focus includes: Providing customer advisory services
allegrospz
Ostrava, Moravian-Silesian Region, Czechia
Define CX standards, deliver training, and maintain the knowledge base to ensure high service quality. Key focus includes: Defining CX standards
AmRest
Częstochowa, Silesian Voivodeship, Poland
The Shift Supervisor is responsible for leading and inspiring the team during shifts to ensure high-quality customer service and operational efficiency. Key focus includes: Lead and inspire the team d…
Generali Česká pojišťovna
Český Těšín, Moravian-Silesian Region, Czechia
The role involves gradually taking over an established client portfolio and providing comprehensive financial consulting. The focus is on maintaining existing client relationships and building long-te…