Manager- Quality
Teleperformance
Kolkata, WB, India
The role involves managing quality standards and driving process excellence within a global customer experience management environment. Key focus includes: Managing quality standards
Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Kolkata, India on CareerHub.
Teleperformance
Kolkata, WB, India
The role involves managing quality standards and driving process excellence within a global customer experience management environment. Key focus includes: Managing quality standards
Teleperformance
Kolkata, WB, India
Supervise operations to ensure high-quality customer experience management across omnichannel platforms. Key focus includes: Supervise operations to ensure high-quality customer experience management …
Rupalekhya Infrastructures Pvt Ltd
Kolkata, WB, India
The role involves managing a team of supervisors to ensure effective delivery and maintaining customer relations with clients. Key focus includes: Managing a team of supervisors
Paytm
Kolkata, WB, India
The Team Leader will oversee a frontline team, set daily priorities, and ensure achievement of operational and performance targets. Key focus includes: Oversee a frontline team
griddable.io
Kolkata, WB, India
The Customer Success Manager serves as a trusted advisor ensuring high-value customers achieve significant ROI through the Signature Success Plan. Key focus includes: Aligning technical goals with bus…
Bajaj Finserv
Bardhaman, WB, India
The Relationship Manager is responsible for overall branch operations, profitability, and the accurate valuation and appraisal of pledged gold ornaments, while driving field-marketing activities to ac…
Aareal Bank Group
Kolkata, WB, India
The Relationship Manager - Business Banking is responsible for managing high-value MSME and mid-size corporate clients by providing comprehensive banking solutions and customized financial products. K…
Axis Max Life Insurance Limited
WB, India
Responsible for managing customer engagement, processing new business queries, and handling agency operations including vendor and facility management. Key focus includes: Managing customer engagement
Fusion CX
Kanchrapara, WB, India
Oversee customer care operations and lead the support team to ensure high-quality service delivery and customer satisfaction. Key focus includes: Oversee customer care operations
Bajaj Finserv
WB, India
The role is responsible for managing overall branch operations, profitability, and the accurate valuation of pledged gold ornaments. Key focus includes: Managing overall branch operations
Choice AG
Kolkata, WB, India
The Relationship Manager will engage with clients to understand their business objectives and challenges. They will analyze client data and provide strategic recommendations while acting as the main p…
Indian Silk House Agencies
Kolkata, WB, India
The Process Associate will manage customer interactions across digital channels to convert inquiries into confirmed orders, driving revenue through effective upselling and cross-selling while coordina…
Mahindra & Mahindra Limited
Kolkata, WB, India
The Assistant Manager is responsible for overseeing customer care processes, including dealer management, service delivery, and warranty management. Key focus includes: Overseeing customer care proces…
Wipro
Kolkata, WB, India
The Process Associate will manage transactions according to quality standards and field incoming help requests from clients via telephone and email. They will document queries, resolve client issues, …
cogfree
Kolkata, WB, India
The Social Media / Client Servicing Executive will be the primary point-of-contact for client accounts, managing effective communication and project expectations. Key focus includes: Manage effective …
SureDrive Assist
Kolkata, WB, India
The Relationship Manager will own and nurture relationships with dealers, insurers, service partners, and other stakeholders to drive adoption and retention of SureDrive Assist solutions. Key focus in…
Centricity WealthTech
Kolkata, WB, India
The Relationship Manager will be responsible for managing client relationships and ensuring customer satisfaction. Key focus includes: Manage client relationships
Tata Capital
Kolkata, WB, India
The Customer Service Executive will be responsible for managing customer interactions and sales activities within the motor finance department. Key focus includes: Manage customer interactions
TalentPop App
Kolkata, WB, India
The Customer Experience Concierge will engage with customers to provide personalized, sales-driven support and resolve order-related concerns, while maximizing customer value and brand loyalty. Key fo…
RentoMojo
Kolkata, WB, India
The Recovery Field Executive is responsible for driving collection activities and following up with customers to recover overdue payments while coordinating logistics for product pickups. Key focus in…