Manager- Quality
Teleperformance
Kolkata, WB, India
The role involves managing quality standards and driving process excellence within a global customer experience management environment. Key focus includes: Managing quality standards
Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Kolkata, India on CareerHub.
Teleperformance
Kolkata, WB, India
The role involves managing quality standards and driving process excellence within a global customer experience management environment. Key focus includes: Managing quality standards
Rupalekhya Infrastructures Pvt Ltd
Kolkata, WB, India
The role involves managing a team of supervisors to ensure effective delivery and maintaining customer relations with clients. Key focus includes: Managing a team of supervisors
Paytm
Kolkata, WB, India
The Team Leader will oversee a frontline team, set daily priorities, and ensure achievement of operational and performance targets. Key focus includes: Oversee a frontline team
Aareal Bank Group
Kolkata, WB, India
The Relationship Manager - Business Banking is responsible for managing high-value MSME and mid-size corporate clients by providing comprehensive banking solutions and customized financial products. K…
Choice AG
Kolkata, WB, India
The Relationship Manager will engage with clients to understand their business objectives and challenges. They will analyze client data and provide strategic recommendations while acting as the main p…
Gizmo Support
Kolkata, WB, India
The Customer Support Executive is responsible for managing all customer interactions across various channels to ensure a superior customer experience. Key focus includes: Manage all customer interacti…
Wipro
Kolkata, WB, India
The Process Associate will manage transactions according to quality standards and field incoming help requests from clients via telephone and email. They will document queries, resolve client issues, …
cogfree
Kolkata, WB, India
The Social Media / Client Servicing Executive will be the primary point-of-contact for client accounts, managing effective communication and project expectations. Key focus includes: Manage effective …
Teleperformance
Kolkata, WB, India
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. They emphasize employee satisfaction, foster team relationships, …
SureDrive Assist
Kolkata, WB, India
The Relationship Manager will own and nurture relationships with dealers, insurers, service partners, and other stakeholders to drive adoption and retention of SureDrive Assist solutions. Key focus in…
Centricity WealthTech
Kolkata, WB, India
The Relationship Manager will be responsible for managing client relationships and ensuring customer satisfaction. Key focus includes: Manage client relationships
AccorCorpo
Kolkata, WB, India
The Head Chef oversees the culinary operations of the hotel, ensuring high-quality food production, menu development, and adherence to food safety standards while leading and developing the senior cul…
TalentPop App
Kolkata, WB, India
The Customer Experience Concierge will engage with customers to provide personalized, sales-driven support and resolve order-related concerns, while maximizing customer value and brand loyalty. Key fo…
BrightClaim
Kolkata, WB, India
>Handle customer queries across multiple channels and resolve complaints while adhering to standard operating procedures. >Maintain accurate customer records in CRM databases and coordinate with other…
123 Greetings
Kolkata, WB, India
The Customer Support Executive will monitor and respond to customer reviews on various platforms, addressing negative feedback and engaging with positive reviews. They will also track trends in review…
Diamond Power Infrastructure Limited
Diamond Harbour, WB, India
The Customer Relations Manager will be responsible for managing customer relationships and ensuring customer satisfaction. Key focus includes: Managing customer relationships
123 Greetings
Kolkata, WB, India
The Customer Support Executive will monitor and respond to customer reviews on various platforms, addressing negative feedback and engaging with positive reviews. They will also track review trends an…
Ujjivan Small Finance Bank
Kolkata, WB, India
The candidate will undergo a rigorous 12-month transformation journey to become 'Bank-Ready' through training, internships, and on-the-job training. Key focus includes: They will actively handle portf…
RentokilInitial
Kolkata, WB, India
>The Customer Care Executive will establish a positive connection with customers, understand their issues, and provide resolutions. They will also be responsible for achieving business requirements as…
Mervice Infotech Pvt. Ltd.
Kolkata, WB, India
The Account Manager serves as the primary point of contact for clients, managing relationships and ensuring service delivery meets performance metrics. Key focus includes: Serve as the primary point o…