Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Ho Chi Minh City, Vietnam on CareerHub.
Levinci CO Ltd. - Software development & Outsourcing company
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The Senior Account Manager will serve as the daily point of contact for US clients, managing requests and maintaining communication throughout campaign execution. Key focus includes: Serve as the dail…
TEECOM JSC
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The Customer Experience Executive is responsible for managing community channels, maintaining a positive environment, and analyzing member behavior to optimize operational processes. Key focus include…
Avery Dennison
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Manage the Customer Service Team by setting goals and strategies to achieve financial and non-financial metrics. Oversee operations, drive continuous improvement in order fulfillment, and partner with…
Concentrix
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The role involves supervising a group of call center associates, ensuring performance metrics are met, and providing coaching and feedback. Key focus includes: Supervise a group of call center associa…
Concentrix
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The Team Leader Operations is responsible for supervising a group of call center associates, ensuring they meet performance standards and contractual KPIs while providing coaching and managing employe…
Avery Dennison
Ho Chi Minh City, Ho Chi Minh, Vietnam
Manage the Customer Service Team by providing clear goals, strategies, and driving necessary changes to achieve divisional metrics. Key focus includes: Oversee and ensure smooth operations across CS t…
CIMB Bank Vietnam
Ho Chi Minh City, Ho Chi Minh City, Vietnam
>The role involves supporting the Contact Center Team Manager in monitoring team performance and managing customer complaints. Additionally, the executive will mentor new joiners and ensure that all t…
MoMo (M_Service)
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Manage the end-to-end user journey for financial services products to ensure a seamless experience and drive improvement initiatives to enhance overall customer satisfaction. Key focus includes: Manag…
Publicis Groupe Vietnam
Ho Chi Minh City, Ho Chi Minh, Vietnam
The Senior Account Manager will oversee client accounts and ensure satisfaction through effective communication and project management. Key focus includes: Manage client accounts and relationships
Avery Dennison
Ho Chi Minh City, Ho Chi Minh, Vietnam
The Senior Customer Service Manager will lead the Customer Service team to achieve divisional financial and non-financial metrics, ensuring excellence in order-to-delivery execution and continuous imp…
Masterise Group
Ho Chi Minh City, Ho Chi Minh, Vietnam
The Customer Service Manager is responsible for driving service excellence and delivering a premium customer experience across all customer touchpoints. Key focus includes: Overseeing Sales Galleries …
Concentrix
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The Team Leader Operations will supervise a group of call center associates, ensuring that performance and attendance meet contractual KPIs while providing coaching and managing team dynamics. Key foc…
SPX Express
Ho Chi Minh City, Ho Chi Minh, Vietnam
The Customer Experience PMO will develop solutions and strategies to enhance customer satisfaction and retention through data analysis and project management. Key focus includes: Develop customer expe…
Thientu HR
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The Account Manager will serve as the primary point of contact for clients, managing communication and performance metrics. Key focus includes: Serve as the primary point of contact for clients
Concentrix
Ho Chi Minh City, Ho Chi Minh City, Vietnam
$10 – $12
> Review and moderate audio, picture, and text content to ensure compliance with platform policies. > Identify and escalate inappropriate content while documenting trends and collaborating with teams.
SPS
Can Tho, Can Tho, Vietnam
The Service Manager oversees the workflow of banking data processing teams, ensuring smooth operations and customer satisfaction. Key focus includes: Oversee the workflow of banking data processing te…
SPS
Can Tho, Can Tho, Vietnam
Support the Service Manager in project implementation and daily operations for banking data processing BPO projects, ensuring smooth delivery and compliance with SLAs. Key focus includes: Support the …
Lectra Türkiye
Ho Chi Minh City, Ho Chi Minh, Vietnam
The Customer Success Director will drive customer success outcomes, increase renewal rates, and manage customer success activities including onboarding and training. Key focus includes: Drive customer…
Chubb
Ho Chi Minh City, Ho Chi Minh, Vietnam
The Manager, Customer Retention is responsible for designing and implementing strategies to enhance customer retention and optimize engagement throughout the customer lifecycle. Key focus includes: De…
RIO Technology
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Act as a project owner for HyperGrowth solutions, guiding clients to optimize project effectiveness and achieve measurable growth. Key focus includes: Act as a project owner for HyperGrowth solutions