Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Ho Chi Minh City, Vietnam on CareerHub.
Levinci CO Ltd. - Software development & Outsourcing company
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The Senior Account Manager will serve as the daily point of contact for US clients, managing requests and maintaining communication throughout campaign execution. Key focus includes: Serve as the dail…
Cong Caphe International
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Manage and supervise all store operational activities to ensure smooth functioning and increase revenue. Key focus includes: Manage and supervise all store operational activities
Payoneer
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Lead a team of Customer Success Managers to drive retention, renewals, and expansion within a strategic portfolio of B2B clients. Key focus includes: Lead a team of Customer Success Managers
TEECOM JSC
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The Customer Experience Executive is responsible for managing community channels, maintaining a positive environment, and analyzing member behavior to optimize operational processes. Key focus include…
VinSmart Future
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The Customer Experience Expert will define the strategic framework for omnichannel customer experience across digital and physical touchpoints, leading complex analyses and overseeing core CX metrics …
CIMB Bank Vietnam
Ho Chi Minh City, Ho Chi Minh City, Vietnam
>The role involves supporting the Contact Center Team Manager in monitoring team performance and managing customer complaints. Additionally, the executive will mentor new joiners and ensure that all t…
MoMo (M_Service)
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Manage the end-to-end user journey for financial services products to ensure a seamless experience and drive improvement initiatives to enhance overall customer satisfaction. Key focus includes: Manag…
CÔNG TY CỔ PHẦN ĐẦU TƯ THẾ GIỚI DI ĐỘNG
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Lead the Customer Experience Division to improve customer satisfaction throughout the entire shopping journey. Key focus includes: Lead the Customer Experience Division to improve customer satisfactio…
Airwallex
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Manage a portfolio of SME customers in Vietnam to drive product adoption, retention, and revenue growth. Key focus includes: Manage a portfolio of SME customers in Vietnam
Publicis Groupe Vietnam
Ho Chi Minh City, Ho Chi Minh, Vietnam
The Senior Account Manager will oversee client accounts and ensure satisfaction through effective communication and project management. Key focus includes: Manage client accounts and relationships
Avery Dennison
Ho Chi Minh City, Ho Chi Minh, Vietnam
The Senior Customer Service Manager will lead the Customer Service team to achieve divisional financial and non-financial metrics, ensuring excellence in order-to-delivery execution and continuous imp…
Masterise Group
Ho Chi Minh City, Ho Chi Minh, Vietnam
The Customer Service Manager is responsible for driving service excellence and delivering a premium customer experience across all customer touchpoints. Key focus includes: Overseeing Sales Galleries …
Anker Innovations LTD
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Lead national after-sales service operations in Vietnam by formulating and implementing strategic plans, policies, and processes. Key focus includes: Lead national after-sales service operations in Vi…
DIGI-TEXX VIETNAM
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Manage a team providing claims operations and customer service for electronic device insurance across multiple channels. Key focus includes: Manage a team of 4-5 members providing claims operations an…
Thientu HR
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The Account Manager will serve as the primary point of contact for clients, managing communication and performance metrics. Key focus includes: Serve as the primary point of contact for clients
transcosmos Vietnam Co., Ltd
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Manage the operational efficiency of multiple customer service teams through Team Leaders to achieve KPIs such as SLA, CSAT, and productivity. Key focus includes: Manage the operational efficiency of …
Concentrix
Ho Chi Minh City, Ho Chi Minh City, Vietnam
$10 – $12
> Review and moderate audio, picture, and text content to ensure compliance with platform policies. > Identify and escalate inappropriate content while documenting trends and collaborating with teams.
Chubb
Ho Chi Minh City, Ho Chi Minh, Vietnam
The Manager, Customer Retention is responsible for designing and implementing strategies to enhance customer retention and optimize engagement throughout the customer lifecycle. Key focus includes: De…
Oxford University Press
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The School Success Manager will manage the post-sale customer journey, including onboarding, product usage, and identifying opportunities for revenue growth. Key focus includes: Manage the post-sale c…
Qode Page
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The CX Insight Manager is responsible for planning and executing comprehensive customer research to identify pain points and behavioral patterns across retail banking journeys, translating insights in…