Customer Service Jobs in Glasgow, UK

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Glasgow, UK on CareerHub.

Assistant Manager

Starbucks EMEA

Glasgow, Scotland, United Kingdom

In-OfficeFull TimeMid-Level

As an Assistant Manager, you will lead shifts focused on delivering commercial results and ensuring a world-class customer experience. Key focus includes: Lead shifts focused on delivering commercial …

Assistant Manager

The Rank Group Plc

Dundee, Scotland, United Kingdom

In-OfficeFull TimeMid-Level

The Assistant Manager will lead and inspire a passionate team to deliver exceptional customer experiences while driving operational performance. Key focus includes: Lead and inspire a team to deliver …

Customer Service Manager

B&M Retail

Glasgow, Scotland, United Kingdom

In-OfficeFull TimeMid-Level

The Customer Service Manager will lead the front-end store experience to ensure fast, friendly, and efficient customer service while managing team performance and driving service standards and KPIs. K…

Customer Experience Manager

Sainsbury's

Scotland, United Kingdom

In-OfficeFull TimeMid-Level

The Customer Experience Manager is responsible for overseeing daily store operations, including front-end checkout and back-of-house management, while leading and managing the store team to ensure hig…

VIP Manager

Pulse Games

United Kingdom

In-OfficeFull TimeMid-Level

Manage a portfolio of VIP players by building long-term relationships and delivering personalized experiences to drive engagement and retention. Key focus includes: Manage a portfolio of VIP players b…

Customer Manager

Asda

Bearsden, Scotland, United Kingdom

In-OfficeFull TimeMid-Level

The Customer Manager acts as the primary ambassador for store service, leading teams across service, back office, security, and cleaning to ensure an excellent customer experience. Key focus includes:…

Customer Experience Manager

Zellis

United Kingdom

In-OfficeFull TimeMid-Level

The Customer Experience Manager is responsible for managing complex customer cases and ensuring effective resolution while analyzing customer feedback to identify trends and support process improvemen…

Guest Experience Manager

Showcase Cinemas UK

Glasgow, Scotland, United Kingdom

In-OfficePart TimeMid-Level

Lead and shape the cinema experience by managing shifts and guiding a team to deliver exceptional guest service. Key focus includes: Lead and shape the cinema experience by managing shifts

Duty Manager (18 - 20hrs)

Powerleague

Edinburgh, Scotland, United Kingdom

In-OfficeFull TimeEntry-Level

The Duty Manager will lead shifts to ensure smooth daily operations and deliver exceptional customer service. Key focus includes: Lead shifts to ensure smooth daily operations

Head of Customer Experience

Modulaire Group

United Kingdom

In-OfficeFull TimeSenior-Level

Lead the design and delivery of a customer-centric operating model across the full customer lifecycle. Key focus includes: Lead the design and delivery of a customer-centric operating model across the…

Customer Experience Manager

Zellis

United Kingdom

In-OfficeFull TimeMid-Level

Manage complex or high-sensitivity customer cases and analyze customer feedback to identify trends for improvement. Key focus includes: Manage complex or high-sensitivity customer cases.

Business Manager

Nationwide

United Kingdom

HybridFull TimeMid-Level

The Business Manager will provide top-class service to a network of small business customers by establishing their needs and delivering creative solutions while working closely with a team to achieve …

Customer Support Manager

Britvic Brasil

United Kingdom

In-OfficeFull TimeMid-Level

The Customer Support Manager will handle promotional administration, system inputs, and customer planning to support sales teams while identifying opportunities to simplify processes and improve opera…

Customer Care Leader

hackajob

Glasgow, Scotland, United Kingdom

In-OfficeFull TimeMid-Level

Lead and motivate a team to deliver high-quality support to Business Banking clients and drive performance against Service Level Agreements. Key focus includes: Lead and motivate a team of up to 15 co…

Head of Customer Experience - Transformation and Delivery

Nationwide

United Kingdom

In-OfficeFull TimeSenior-Level

This high-impact leadership role involves leading the transformation and delivery of customer journeys, performance, and AI/automation initiatives across the organization. Key focus includes: Leading …

Team Leader - Direct Investing Complaints

hackajob

Glasgow, Scotland, United Kingdom

In-OfficeFull TimeMid-Level

Lead and develop a highly engaged team to achieve excellent customer outcomes while managing complex client complaints. Key focus includes: Lead and develop a team to achieve customer outcomes.

Senior Customer Service Advisor

hackajob

Glasgow, Scotland, United Kingdom

In-OfficeFull TimeMid-Level

Provide resolutions for customer queries and personalize interactions through multiple communication channels. Key focus includes: Provide resolutions for customer queries.

Barista Maestro

Costa Coffee

Carlisle, England, United Kingdom

In-OfficeFull TimeMid-Level

Lead smooth and efficient shifts while maintaining high standards for service and coffee excellence. Key focus includes: Lead smooth and efficient shifts

Experience Support Assistant

Diageo

Edinburgh, Scotland, United Kingdom

In-OfficeFull TimeEntry-Level

The Experience Support Assistant is responsible for preparing tasting rooms, managing stock, and ensuring operational excellence during guided tours, while providing support across bar and retail area…

Community Manager

Nischa

United Kingdom

In-OfficeFull TimeMid-Level

The Community Manager will run bi-weekly calls, co-host live sessions, and moderate day-to-day community interactions, while gathering feedback to improve the community experience. Key focus includes:…

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