Customer Service Jobs in Cuenca, Ecuador

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Cuenca, Ecuador on CareerHub.

ADMINISTRADOR DE LOCAL - CUENCA - copia

Sweet & Coffee

Cuenca, Azuay, Ecuador

In-OfficeFull TimeExecutive

The role involves ensuring the proper functioning of the store and guaranteeing an exceptional customer experience. Key focus includes: Ensure the proper functioning of the store

ASESOR DE EXPERIENCIA AL CLIENTE Y VENTAS

FAIEX CORP.

Guayaquil, Guayas, Ecuador

In-OfficeFull TimeMid-Level

The role involves managing customer experiences and driving sales through proactive service while working within a team to meet performance goals. Key focus includes: Manage customer experiences

Customer Experience (CX)

AdConversion

Ecuador

In-OfficeFull TimeMid-Level

> Manage and optimize the overall experience a customer has with the company. > Oversee all customer interactions and perceptions to improve satisfaction. Key focus includes: Manage and optimize the o…

Jefe de Agencia

Mutualista Azuay

Cuenca, Azuay, Ecuador

In-OfficeFull TimeMid-Level

Lead one of the agencies and enhance the commercial growth of Mutualista Azuay. Key focus includes: Lead one of the agencies

SUPERVISOR/A DE COBRANZAS TERRENO

Cresa

Guayaquil, Guayas, Ecuador

In-OfficeFull TimeMid-Level

As a Supervisor of Field Collections, you will coordinate and supervise collection activities in the field, ensuring compliance with established objectives. Key focus includes: Coordinate and supervis…

Gestores de Terreno Guayaquil

PlusServices S.A.

Guayaquil, Guayas, Ecuador

In-OfficeFull TimeEntry-Level

The role involves visiting assigned establishments to train staff, explain processes, deliver advertising materials, and ensure effective management during visits. Key focus includes: Visiting assigne…

Retention and Customer Experience Lead

ELVTR

Ecuador

In-OfficeFull TimeMid-Level

The Retention and Customer Experience Lead will manage the customer retention process by negotiating solutions to refund requests and recovering overdue payments. They will also analyze retention metr…

Retention and Customer Experience Lead

ELVTR

Ecuador

In-OfficeFull TimeMid-Level

Lead the customer retention process and improve retention strategies for ELVTR in the EdTech sector. Key focus includes: Lead the customer retention process by managing refund requests and negotiating…

COORDINADOR DE CUSTOMER EXPERIENCE Y GESTIÓN DE PEDIDOS

NOVACERO S.A.

Guayaquil, Guayas, Ecuador

In-OfficeFull TimeMid-Level

The role involves coordinating the order-to-delivery cycle to ensure efficient customer experience and service level compliance. Key focus includes: Coordinate the order-to-delivery cycle to ensure ef…

SUPERVISOR/A DE COBRANZAS TERRENO

Cresa

Guayaquil, Guayas, Ecuador

In-OfficeFull TimeMid-Level

As a Supervisor of Field Collections, you will coordinate and supervise the collections team, ensuring the achievement of established collection and portfolio recovery objectives. Key focus includes: …

JEFE DE CONTACT CENTER COBRANZA( CUENCA)

Marcimex

Cuenca, Azuay, Ecuador

In-OfficeFull TimeMid-Level

Lead the implementation of the collection strategy through client management and process optimization. Key focus includes: Lead the implementation of the collection strategy through client management …

Advanced English (Mandatory) - Customer Service Agent

BPOAndina

Guayaquil, Guayas, Ecuador

In-OfficeFull TimeMid-Level

The Customer Service Agent will provide professional customer service by assisting with inquiries and managing customer information, while performing back-office administrative tasks and maintaining a…

Collections Representative

The A Career

Ecuador

In-OfficeFull TimeMid-Level

>Handle and resolve outstanding accounts for residential and commercial clients through professional collection calls. >Prepare status reports and provide timely updates on workload and collection pro…

Pizzero

Human Brand | Headhunting - Asesores de Talento Humano

Ecuador

In-OfficeFull TimeMid-Level

>The main responsibilities include ensuring the proper preparation of artisanal pizzas while maintaining high standards of quality and operational efficiency. Key focus includes: Managing the oven, co…

Ejecutivo Counter

Avis Budget Ecuador

Guayaquil, Guayas, Ecuador

In-OfficeFull TimeEntry-Level

The role involves advising and assisting customers in the vehicle rental process, managing contracts, payments, and documentation accurately, while promoting additional services and ensuring complianc…

Gestor de Recaudación en terreno

PlusServices S.A.

Guayaquil, Guayas, Ecuador

In-OfficePart TimeEntry-Level

The role involves conducting home visits to manage payment recoveries and representing clients professionally. Key focus includes: Conduct home visits to manage payment recoveries

REPARTIDOR CON AUTO NACIONAL

Tipti S.A.

Guayaquil, Guayas, Ecuador

In-OfficeFull TimeEntry-Level

The role involves delivering products purchased through the app to customers while maintaining constant communication to ensure customer satisfaction. Key focus includes: Maintain constant communicati…

Especialista en ventas

Salvistarcompany

Guayaquil, Guayas, Ecuador

In-OfficeFull TimeEntry-Level

The role involves acting as the primary point of contact for clients, ensuring a positive experience by handling inquiries, resolving issues, and processing requests. Key focus includes: Act as the pr…

Agente del Servicio de Atención al Cliente y Asesor Comercial

VIEX COMPANY

Guayaquil, Guayas, Ecuador

In-OfficeFull TimeMid-Level

The candidate will communicate with customers through various channels and provide knowledgeable answers regarding products and services. Key focus includes: Communicate with customers through various…

Ejecutivo de Call Center Bilingüe - Inglés Avanzado

BPOAndina

Guayaquil, Guayas, Ecuador

In-OfficeFull TimeMid-Level

The role involves handling customer service, technical support, and general inquiries while delivering clear and effective solutions. Executives are expected to maintain high levels of customer satisf…

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