Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Buffalo, NY on CareerHub.
CIBC
Toronto, ON, Canada
Lead and coach a team of client service and financial professionals to deliver an exceptional client experience and deepen relationships. Key focus includes: Lead and coach a team of client service an…
ORS Canada
Mississauga, ON, Canada
The Customer Service Manager will lead the customer service team to enhance the customer experience and drive efficiencies in operations. Key focus includes: Lead the customer service team
Dialogue
Toronto, ON, Canada
Lead and develop a team of senior account managers to drive sustainable growth and retention for strategic enterprise clients. Key focus includes: Lead and develop a team of senior account managers
RBC
Toronto, ON, Canada
Lead and coach a team of Advisors to maximize sales, referrals, and digital adoption while ensuring a superior client experience. Key focus includes: Lead and coach a team of Advisors to maximize sale…
ML6 Search + Talent Advisory
Hamilton, ON, Canada
Manage the day-to-day customer experience function and oversee the post-purchase customer experience, leading initiatives to improve the overall customer journey. Key focus includes: Manage the day-to…
Pembroke & Co., Inc.
Erie, PA, United States
The Shift Manager will support daily operations and develop the team to drive strong business results. Key focus includes: Support daily operations
Bank of Montreal (BMO)
Toronto, ON, Canada
Lead customer experience priorities for North American Retail Payments by analyzing feedback and data to reduce friction and improve client outcomes. Key focus includes: Lead customer experience prior…
Victoria's Secret
Niagara-on-the-Lake, ON, Canada
The Customer Experience Lead is responsible for driving and growing top-line sales by leading and directing associates on the sales floor while supporting operational excellence through maintaining vi…
Lucky Iron Life
Toronto, ON, Canada
The Community Lead will manage customer and community interactions across all channels, turning every touchpoint into a meaningful brand experience. Key focus includes: Manage customer and community i…
Money Mart
Toronto, ON, Canada
The Assistant Branch Manager will deliver results on store profitability goals and provide a quality customer sales experience. Key focus includes: Deliver results on store profitability goals
Domino's
Cheektowaga, NY, United States
The Assistant Manager will support the management team in daily operations and ensure excellent customer service. Key focus includes: Support the management team in daily operations
RBC
Toronto, ON, Canada
As an Assistant Branch Manager, you will motivate and coach a team of Advisors while achieving team objectives and ensuring high employee engagement. Key focus includes: Motivate and coach a team of A…
Clio
Toronto, ON, Canada
The Manager of Scaled Success will lead a team focused on customer retention, growth, and adoption of Clio's products. They will design and implement data-driven engagement strategies to enhance custo…
COS
Toronto, ON, Canada
As a Supervisor, you will deliver an excellent customer experience and lead a team of sales assistants to uphold service standards. Key focus includes: Deliver an excellent customer experience
Domino's
Lockport, NY, United States
The Assistant Manager will support the management team in daily operations and ensure customer satisfaction. Key focus includes: Support the management team in daily operations
Scotiabank
Brampton, ON, Canada
The Customer Experience Lead oversees Retail Service teams and ensures excellent customer service. They manage emergencies and customer escalations while identifying opportunities to enhance the custo…
Miratech
Toronto, ON, Canada
The Director of Client Management and Growth will drive renewals and expansion while building strong relationships with enterprise clients. Key focus includes: Drive renewals and expansion
Tompkins Bank & Trust
Batavia, NY, United States
>Lead a team of customer experience agents by providing mentorship, training, and handling complex escalations across various banking products. Manage omni-channel customer interactions via phone, ema…
Teleperformance
Toronto, ON, Canada
$47,000 – $47,000
This role is responsible for directing, managing, and controlling team performance while delivering a high standard of customer experience. Key focus includes: Directs, manages, and controls the perfo…
Bounce
Rochester, NY, United States
>Manage inbound and outbound communication from consumers and their representatives via phone, email, and chat. >Assist with training and skills coaching for new Resolution Experts and attend weekly c…