Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Buffalo, NY on CareerHub.
Boldr
Toronto, ON, Canada
The Manager, Client Experience is responsible for maintaining client relationships and empowering team captains to ensure operational excellence. Key focus includes: Oversee daily performance reportin…
IndiGo
Toronto, ON, Canada
Leads the execution of customer experience programs and omni-channel initiatives to drive sales and customer loyalty. Key focus includes: Leads the execution of customer experience programs
EssilorLuxottica
Halton Hills, ON, Canada
The specialized advisor supports the management team by demonstrating superior sales behaviors and leadership on the floor to foster a positive work environment. Key focus includes: Support the manage…
Autodesk
Toronto, ON, Canada
Lead and coach a team of Technical Adoption Specialists to help customers achieve measurable business outcomes through Autodesk products. Key focus includes: Lead and coach a team of Technical Adoptio…
The Staffing Alternative
Vaughan, ON, Canada
The CX Manager will design and optimize end-to-end customer journeys while managing Voice of Customer programs to capture real-time sentiment. Key focus includes: Design and optimize end-to-end custom…
goeasy Ltd.
Mississauga, ON, Canada
The Senior Manager, Customer Service Operations is responsible for leading day-to-day customer service operations to ensure timely and consistent support across all interaction channels, driving opera…
Definiti LLC
Erie, PA, United States
The Manager of Client Success leads, develops, and scales a team of Client Success Managers to ensure exceptional client outcomes and retention. Key focus includes: Lead, develop, and scale a team of …
RBC
Toronto, ON, Canada
The Assistant Branch Manager motivates and coaches a high-performing team to achieve sales objectives and deliver superior client experiences. Key focus includes: Motivates and coaches a high-performi…
The Home Depot Canada
Ajax, ON, Canada
Lead and inspire associates to provide exceptional customer service while managing department staffing and performance. Key focus includes: Lead and inspire associates to provide exceptional customer …
Dialogue
Toronto, ON, Canada
Lead and develop a team of senior account managers to drive sustainable growth and retention for strategic enterprise clients. Key focus includes: Lead and develop a team of senior account managers
ORS Canada
Mississauga, ON, Canada
The Customer Service Manager will lead the customer service team to enhance the customer experience and drive efficiencies in operations. Key focus includes: Lead the customer service team
Open Text Corporation
Richmond Hill, ON, Canada
The Premium Support Delivery Manager leads a team to ensure high-level technical support, customer satisfaction, and account renewal. Key focus includes: Lead a team to ensure high-level technical sup…
Royal Bank of Canada
Toronto, ON, Canada
The Assistant Branch Manager motivates and coaches a high-performing team to achieve sales objectives and deliver superior client experiences. Key focus includes: Motivate and coach a high-performing …
NFP, an Aon company
Toronto, ON, Canada
Lead a team of Client Managers to provide high-end service and risk management for Ultra High Net Worth clients. Key focus includes: Lead a team of Client Managers
Momentum Financial Services Group
Toronto, ON, Canada
Lead the design, governance, and scaling of the enterprise journey-led operating model to align cross-functional teams and ensure the delivery of seamless omni-channel customer experiences. Key focus …
Pembroke & Co., Inc.
Erie, PA, United States
The Shift Manager will support daily operations and develop the team to drive strong business results. Key focus includes: Support daily operations
NFP, an Aon company (Canada)
Toronto, ON, Canada
Lead a team of Client Managers to provide exceptional service and risk management for Ultra High Net Worth clients. Key focus includes: Lead a team of Client Managers
Movatik
Richmond Hill, ON, Canada
The Member Experience Supervisor acts as a delegate to the manager, coaching staff to meet sales goals and targets while ensuring a welcoming experience for members and guests. Key focus includes: Coa…
Victoria's Secret
Niagara-on-the-Lake, ON, Canada
The Customer Experience Lead is responsible for driving and growing top-line sales by leading and directing associates on the sales floor while supporting operational excellence through maintaining vi…
Sun Pharma
Mississauga, ON, Canada
Lead and develop a customer service team to ensure exceptional customer experiences and operational excellence across pharmaceutical operations. Key focus includes: Lead and develop a customer service…