Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Bogota, Colombia on CareerHub.
CNX
Bogotá, Bogota, Colombia
The Team Leader supervises call center associates to ensure performance metrics and contractual KPIs are met through coaching and accountability. Key focus includes: Supervise call center associates t…
Scotiabank
Bogotá, Bogota, Colombia
. Company: Scotiabank. Responsibilities: Handle inbound calls from internal and external customers to resolve queries and provide services according to established scripts and SLAs. Proactively identi…
Grupo OET
Bogotá, Bogota, Colombia
The role involves managing and strengthening relationships with assigned clients and ensuring a positive customer experience. Key focus includes: Managing and strengthening relationships with assigned…
Scalesource
Bogotá, Bogota, Colombia
Lead the customer experience by managing communication between clients and field operations to resolve issues promptly. Key focus includes: Lead the customer experience by owning the communication loo…
DiDi Global
Bogotá, Bogota, Colombia
The Customer Success Jr Manager will lead the Early Farming unit for the Spanish Speaking Latam region to maximize growth and prevent churn for new restaurants. Key focus includes: Lead the Early Farm…
Simera
Bogotá, Bogota, Colombia
We are looking for a proactive and relationship-focused Account Manager to manage client accounts, support customer satisfaction, and help drive business growth. Key focus includes: Build and maintain…
BCD
Bogotá, Bogotá, Colombia
Manage travel requirements for the B2C division through advisory, quotation, reservation, issuance, confirmation, modification of land portions and complementary services, ensuring compliance and effe…
Snatch UP Jobs
Bogotá, Bogota, Colombia
The Customer Success Manager is responsible for ensuring customer satisfaction and success with our products and services. Key focus includes: Perform key responsibilities as assigned.
Snatch UP Jobs
Bogotá, Bogota, Colombia
The Customer Success Manager is responsible for ensuring customer satisfaction and success with our products and services. Key focus includes: Perform key responsibilities as assigned.
Connect
Bogotá, Bogota, Colombia
> Manage and process customer requests via digital channels and ticketing systems while ensuring quality and SLA compliance. > Coordinate with operational teams and providers to resolve administrative…
Remote Talent LATAM
Bogotá, Bogota, Colombia
$1,800
Este rol es responsable de liderar la experiencia de atención al cliente a través de canales escritos (WhatsApp, email, redes sociales), asegurando una experiencia cálida, cercana y altamente efectiva…
Pearl
Bogotá, Bogota, Colombia
. Success in this role is measured by faster turnaround times and error-free client communications. Candidates must have advanced proficiency in Canva and experience producing polished, client-facing …
Scalesource
Bogotá, Bogota, Colombia
Manage the entire customer communication lifecycle across phone, email, SMS, and chat to ensure no leads are lost. Responsible for scheduling appointments, maintaining CRM hygiene, and handling admini…
Palo Alto Networks
Bogotá, Bogota, Colombia
The Renewals Account Manager is responsible for managing account renewals to ensure customer retention and continuity of service, while collaborating with teams to solve problems and maintain strong c…
Procisa do Brasil
Bogotá, Bogota, Colombia
The role involves managing and responding to user requests, complaints, and claims (PQR). The individual will ensure timely responses and effective solutions to guarantee a good service experience. Ke…
Scotiabank
Bogotá, Bogota, Colombia
El Asesor de Cobranzas tiene la función de garantizar el cumplimiento de las estrategias y procedimientos del área, realizando la gestión de cobro a las cuentas asignadas y garantizando la rehabilitac…
Connect
Bogotá, Bogotá, Colombia
> Manage incoming and outgoing calls and digital communications to provide roadside assistance solutions. > Coordinate with external providers and record all interactions in the CRM to ensure quality …
Stellar Ghosts Settlers
Bogotá, Bogota, Colombia
The role involves accessing B2C markets and establishing commercial relationships to increase company revenue through a contact center. Key focus includes: Access B2C markets
Pavago
Colombia
We’re hiring an execution-focused Outbound Performance & Client Success Lead to take full ownership of client performance, retention, and outbound campaign success inside a fast-growing cold email age…
Caja Colombiana de Subsidio Familiar
Bogotá, Bogota, Colombia
Provide guidance on affiliation processes and ensure efficient service delivery for housing or unemployment subsidies. Key focus includes: Provide guidance on affiliation processes, documents, and req…