Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Birmingham, UK on CareerHub.
NAVEX
London, England, United Kingdom
The Manager will lead a hybrid team to drive customer retention, expansion, and long-term value across SMB and Mid-Market segments in EMEA and APAC. Key focus includes: Lead a hybrid team to drive cus…
Fitness First UK
London, England, United Kingdom
The Member Experience Manager is responsible for delivering a consistent 5-star member experience and enhancing the member journey. Key focus includes: Deliver a consistent 5-star member experience
WestSpring IT Limited
Almondsbury, England, United Kingdom
The Senior Client Experience Manager will manage and grow existing client accounts while building strong relationships and developing strategic plans to achieve targets. Key focus includes: Manage and…
Mecca
Barrow upon Trent, England, United Kingdom
Lead and inspire a passionate team to deliver exceptional customer experiences while ensuring smooth daily operations. Key focus includes: Lead and inspire a passionate team to deliver exceptional cus…
Dunelm
Slough, England, United Kingdom
The Customer Experience Manager is responsible for driving a high-performing store culture by developing staff and optimizing the customer journey to increase sales. Key focus includes: Drive a high-p…
Premier Estates Limited
Macclesfield, England, United Kingdom
The Customer Experience Team Manager will lead and inspire the Customer Experience Team, focusing on building a high-performing service-first function. Key focus includes: Lead and inspire the Custome…
Amazon
London, England, United Kingdom
The Senior Manager, EU CXI will lead multiple teams to enhance customer experience by identifying and eliminating friction points through data-driven insights and strategic improvements. Key focus inc…
dentsu
London, England, United Kingdom
The Manager of Customer Strategy will deliver high-impact transformation projects across CRM and customer experience workstreams, translating data and research into actionable strategic recommendation…
NAVEX
London, England, United Kingdom
The Customer Experience Manager will manage a portfolio of strategic enterprise accounts to ensure product adoption, customer health, and measurable value realization. Key focus includes: Manage a por…
KITH
London, England, United Kingdom
The Customer Experience Supervisor supports the management team by guiding the sales floor, mentoring associates, and ensuring a best-in-class customer experience. Key focus includes: Guide the sales …
Sainsbury's
Wilmslow, England, United Kingdom
The Customer Experience Manager is responsible for overseeing daily store operations, including front-end checkout and back-of-house management. They lead and coach the team to ensure high performance…
The Rank Group Plc
England, United Kingdom
The Assistant Manager will lead and inspire a passionate team to deliver exceptional customer experiences while driving operational performance. Key focus includes: Lead and inspire a passionate team
National Grid
London, England, United Kingdom
The Manager, Customer Strategy will develop and coordinate customer journey strategies across multiple business entities to embed a customer-focused culture. Key focus includes: Develop and coordinate…
ODEON Cinemas Group
Telford, England, United Kingdom
The Cinema Experience Manager is responsible for leading and motivating the cinema team to deliver a high-quality guest experience across various operations, including retail and ticketing. Key focus …
Asda
London, England, United Kingdom
The Customer Manager is responsible for leading store service teams to ensure an excellent customer experience from the car park to the checkout. Key focus includes: Lead store service teams to ensure…
NEON SEARCH
London, England, United Kingdom
Manage a portfolio of high-value members, focusing on building long-term loyalty and ensuring seamless service delivery. Key focus includes: Manage a portfolio of high-value members by acting as their…
lululemon
London, England, United Kingdom
Lead the salesfloor team to ensure an outstanding guest experience while overseeing daily retail operations. Key focus includes: Lead the salesfloor team to ensure an outstanding guest experience
Card Factory
Cardiff, Wales, United Kingdom
The Team Leader will support the Store Manager in daily operations, ensuring a positive customer experience and motivating the team. Key focus includes: Support the Store Manager in daily operations
Veolia Environmental Services
Warrington, England, United Kingdom
The Team Leader will motivate and develop a high-performing team of Customer Experience Advisors while managing daily operations across four service areas. Key focus includes: Motivate and develop a h…
Holland & Barrett
London, England, United Kingdom
The Supervisor will lead by example, support the Store Manager in driving performance, and coach colleagues to deliver exceptional customer service. Key focus includes: Lead by example and support the…