Customer Service Jobs in Baltimore, MD

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Baltimore, MD on CareerHub.

Manager, Customer Experience and Renewals

Cloudflare

Washington, DC, United States

In-OfficeFull TimeMid-Level

The Manager, Customer Experience and Renewals is responsible for managing and coaching a team to drive post-sale success, retention, and expansion, while overseeing operational strategies to optimize …

Assistant Manager, Guest Experience

lululemon

Bethesda, MD, United States

In-OfficeFull TimeMid-Level

Lead the store floor to ensure an exceptional guest experience while managing and developing team members. Key focus includes: Lead the store floor to ensure an exceptional guest experience

Branch Manager

PNC

Baltimore, MD, United States

In-OfficeFull TimeMid-Level

The Branch Manager is responsible for leading all aspects of branch performance, including driving revenue and fostering customer loyalty through consultative interactions. Key focus includes: Leading…

Consumer Experience Leader (FT)

Carhartt

Newark, DE, United States

In-OfficeFull TimeEntry-Level

Lead the delivery of exceptional, personalized consumer experiences while executing visual merchandising and store standards. Key focus includes: Lead the delivery of exceptional, personalized consume…

Branch Manager

PNC

Lancaster, PA, United States

In-OfficeFull TimeMid-Level

The Branch Manager is responsible for leading all aspects of branch performance, including driving revenue and fostering customer loyalty through consultative interactions. Key focus includes: Leading…

Branch Manager

PNC

Greenbelt, MD, United States

In-OfficeFull TimeMid-Level

The Branch Manager is responsible for driving branch performance, revenue growth, and customer loyalty through consultative sales and effective team leadership. Key focus includes: Driving branch perf…

Community Bank Manager

Burke & Herbert Bank & Trust

Alexandria, VA, United States

In-OfficeFull TimeMid-Level

Leads a branch team to meet business objectives and deliver high-quality customer experiences while achieving sales goals. Key focus includes: Leads a branch team to meet business objectives

Branch Manager

PNC

Chesapeake Beach, MD, United States

In-OfficeFull TimeMid-Level

The Branch Manager is responsible for leading all aspects of branch performance, including driving revenue and fostering customer loyalty through consultative interactions. Key focus includes: Lead al…

Senior Client Manager

Marsh McLennan

Washington, DC, United States

HybridFull TimeSenior-Level

Manage a portfolio of large/jumbo client accounts while driving revenue growth and establishing trusted advisor relationships. Key focus includes: Manage a portfolio of large/jumbo client accounts

Care Experience Manager

Aveanna Healthcare

Exton, PA, United States

In-OfficeFull TimeEntry-Level

Acts as the main point of contact for clients and caregivers, ensuring effective communication and satisfaction. Key focus includes: Manage caregiver schedules.

Member Experience Supervisor

BJ's Wholesale Club

Plymouth Meeting, PA, United States

In-OfficeFull TimeMid-Level

The Member Experience Supervisor leads frontline staff to drive club performance and ensure a positive member experience. Key focus includes: Lead frontline staff, including cashiers and membership am…

Manager, Client Retention

Washington Nationals

Washington, DC, United States

In-OfficeFull TimeMid-Level

Lead the Membership Services team to maximize season plan holder retention and drive incremental revenue through upgrades and renewals. Key focus includes: Lead the Membership Services team to maximiz…

Member Experience Supervisor

BJ's Wholesale Club

Woodbridge, VA, United States

In-OfficeFull TimeMid-Level

Lead and manage teams to ensure a premium member experience at BJ's Wholesale Club through operational excellence and talent development. Key focus includes: Lead and manage the Front End, Membership …

Customer Service Manager

Thomas Scientific LLC

Swedesboro, NJ, United States

In-OfficeFull TimeMid-Level

The Customer Experience Manager is responsible for elevating the end-to-end journey for high-value accounts by designing proactive service models and identifying friction points. Key focus includes: L…

Customer Experience Manager

Thomas Scientific LLC

Swedesboro, NJ, United States

In-OfficeFull TimeMid-Level

The Customer Experience Manager is responsible for elevating the end-to-end journey for high-value accounts by designing proactive service models and identifying friction points. Key focus includes: E…

Store Manager I

TD

Middletown, DE, United States

In-OfficeFull TimeMid-Level

The Store Manager leads and motivates the team to deliver exceptional customer service while managing store growth, deposits, and loan portfolios. Key focus includes: Lead and motivate the team to del…

Branch Manager II

Lendmark Financial Services

Centreville, VA, United States

In-OfficeFull TimeMid-Level

Responsible for the daily administration and operation of a full-service branch, including lending, product sales, and customer service. Key focus includes: Responsible for the daily administration an…

Customer Experience Manager

Len The Plumber Heating & Air LLC

Beltsville, MD, United States

In-OfficeFull TimeMid-Level

The Customer Experience Manager leads and develops a team of specialists to convert leads into booked service opportunities while maintaining high service standards. Key focus includes: Lead and devel…

Member Experience Advisor I

American Heritage Credit Union

Lansdale, PA, United States

In-OfficeFull TimeEntry-Level

Provide premier service to members by proactively engaging them with a consultative approach to meet their financial needs. Key focus includes: Provide premier service to members by proactively engagi…

Manager Trainee

Hertz

Alexandria, VA, United States

In-OfficeFull TimeMid-Level

The Manager Trainee will learn to manage a rental location by overseeing daily branch operations, fleet logistics, and administrative tasks while focusing on driving sales goals and delivering an exce…

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