Customer Service Jobs in Baltimore, MD

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Baltimore, MD on CareerHub.

Branch Manager

PNC

Fairfax, VA, United States

In-OfficeFull TimeMid-Level

Manage all aspects of branch performance, driving revenue and customer loyalty through consultative client interactions. Key focus includes: Manage all aspects of branch performance

Experience Lead

Sloomoo Institute LLC

Tysons, VA, United States

In-OfficeFull TimeMid-Level

The Experience Lead serves as a hands-on floor leader managing 30-40 hourly team members to ensure service excellence and guest satisfaction. Key focus includes: Manage 30-40 hourly team members to en…

Community Bank Manager

Burke & Herbert Bank & Trust

Alexandria, VA, United States

In-OfficeFull TimeMid-Level

Leads a branch team to meet business objectives and deliver high-quality customer experiences while achieving sales goals. Key focus includes: Leads a branch team to meet business objectives

Care Experience Manager

Aveanna Healthcare

Exton, PA, United States

In-OfficeFull TimeEntry-Level

Acts as the main point of contact for clients and caregivers, ensuring effective communication and satisfaction. Key focus includes: Manage caregiver schedules.

Member Experience Supervisor

BJ's Wholesale Club

Woodbridge, VA, United States

In-OfficeFull TimeMid-Level

Lead and manage teams to ensure a premium member experience at BJ's Wholesale Club through operational excellence and talent development. Key focus includes: Lead and manage the Front End, Membership …

Manager, Member Retention

Recycled Materials Association

Washington, DC, United States

In-OfficeFull TimeMid-Level

The Manager, Member Retention is responsible for managing a portfolio of member accounts to increase retention and revenue through proactive outreach and renewal cycles. Key focus includes: Manage a p…

Customer Experience Manager

Five Below

Martinsburg, WV, United States

In-OfficeFull TimeMid-Level

The Customer Experience Manager is responsible for leading front-end operations and ensuring that crew members provide an exceptional customer experience through effective training and supervision. Ke…

Customer Experience Manager

Five Below

Downingtown, PA, United States

$15

In-OfficeFull TimeMid-Level

The Customer Experience Manager (CEM) is responsible for leading the store team to deliver exceptional customer service, manage front end operations, and drive sales while ensuring a clean and safe en…

Customer Experience Manager

Five Below

Aberdeen, MD, United States

In-OfficeFull TimeMid-Level

The Customer Experience Manager is responsible for leading front-end operations and ensuring a high-quality customer experience through effective management of crew members and store standards. Key fo…

Guest Experience Assistant Manager

Dash In

Wilmington, DE, United States

In-OfficeFull TimeMid-Level

The Guest Experience Assistant Manager will lead the Front of House team and partner with the General Manager to ensure exceptional service delivery and daily operational execution. Key focus includes…

Branch Manager II

Lendmark Financial Services

Centreville, VA, United States

In-OfficeFull TimeMid-Level

Responsible for the daily administration and operation of a full-service branch, including lending, product sales, and customer service. Key focus includes: Responsible for the daily administration an…

Assistant Manager, Guest Experience

lululemon

Ashburn, VA, United States

In-OfficeFull TimeMid-Level

The Assistant Manager, Guest Experience is responsible for leading the team to ensure a quality experience for guests and team members. They create an inclusive environment and manage team performance…

Shift Manager Overnight Shift PA

McDonald's

Douglassville, PA, United States

In-OfficeFull TimeMid-Level

Shift Managers lead shifts to ensure customers receive a fast, accurate, and friendly experience. Key focus includes: Lead shifts to ensure customer satisfaction

Customer Experience Manager

Five Below

Sterling, VA, United States

In-OfficeFull TimeMid-Level

The Customer Experience Manager is responsible for leading front-end operations and ensuring crew members provide a high-quality customer experience. Key focus includes: Lead front-end operations

Branch Manager

JPMorgan Chase & Co.

Camp Hill, PA, United States

In-OfficeFull TimeMid-Level

Lead and manage all branch operations, focusing on growing deposits and investments while coaching the team for success. Key focus includes: Lead and manage all branch operations

Guest Experience Supervisor (FT)

Dash In

Wilmington, DE, United States

In-OfficeFull TimeMid-Level

Lead the front-of-house team to deliver outstanding guest experiences while ensuring smooth retail operations and brand standard adherence. Key focus includes: Lead the front-of-house team to deliver …

Member Experience Advisor

American Heritage Credit Union

Royersford, PA, United States

In-OfficeFull TimeEntry-Level

The Member Experience Advisor provides premier service to members and clients, enhancing their overall experience. Key focus includes: Processing account-related requests

Membership Manager

Onelife Fitness

McLean, VA, United States

In-OfficeFull TimeEntry-Level

As a Membership Manager, you will lead the member experience by keeping members happy and driving consistent membership enrollment. You will also manage day-to-day club operations and ensure successfu…

Customer Experience (CX) Senior Director for US Federal

Cisco

Herndon, VA, United States

In-OfficeFull TimeExecutive

Lead and grow a $1B annual Customer Experience business for the Federal segment, optimizing business results for customers. Key focus includes: Lead and grow a $1B annual Customer Experience business …

Customer Experience Project Specialist I

Cisco

Herndon, VA, United States

In-OfficeFull TimeEntry-Level

The Customer Experience Project Specialist I will execute project management methodologies to improve business outcomes and assist in all project management cycles. Key focus includes: Execute project…

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