Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction.
LABBIS
Vilnius, Vilnius County, Lithuania
The role focuses on creating and implementing customer experience strategies aligned with company goals and monitoring customer experience metrics. Key focus includes: Creating and implementing custom…
Kesko Senukai Digital (e-commerce)
Kaunas, Kaunas County, Lithuania
The Client Service Manager will communicate with customers via phone and email, ensuring each inquiry is handled with attention and professionalism. Key focus includes: Communicate with customers via …
Litgrid
Vilnius, Vilnius County, Lithuania
The role is responsible for managing the end-to-end customer journey and developing a unified B2B customer management model. Key focus includes: Leading the Customer Service Management Center team
Kilo™
Kaunas, Kaunas County, Lithuania
>The Senior Customer Success Specialist will improve customer support processes and act as a subject-matter expert on products. They will also mentor team members and collaborate with internal teams t…
Kandy
Vilnius, Vilnius County, Lithuania
The Head of Customer Experience will build and implement customer experience systems and automations, focusing on retention and satisfaction. Key focus includes: Build and implement customer experienc…
Dematic
Kaunas, Kaunas County, Lithuania
The Customer Service Quality Manager is responsible for driving quality excellence across the customer service lifecycle and ensuring a reliable customer experience. Key focus includes: Driving qualit…
JSC Litmer
Vilnius, Vilnius County, Lithuania
The Customer Service and Export Manager will identify and develop new business opportunities in international markets while managing the full sales cycle. Key focus includes: Identify and develop new …
Danske Bank
Vilnius, Vilnius County, Lithuania
The role involves delivering professional customer service to international financial institutions, focusing on credit, markets trading, and cash management. Key focus includes: Deliver professional c…
Manpower Lithuania
Vilnius, Vilnius County, Lithuania
>Provide multi-channel customer support and manage inquiries regarding orders, deliveries, and returns. Collaborate with internal teams to resolve complex issues and contribute to the continuous impro…
CyberCare
Vilnius, Vilnius County, Lithuania
The Customer Success Team Lead will lead, coach, train, and motivate their team while overseeing day-to-day operations to ensure team objectives are successfully achieved. Key focus includes: Lead, co…
Citadele bankas Lietuvoje
Vilnius, Vilnius County, Lithuania
The Relationship Manager is responsible for providing comprehensive consultations on mortgage financing and assessing customers' financial situations, while collaborating with the team to meet goals a…
Vinted
Vilnius, Vilnius County, Lithuania
Serve as the primary contact for high-priority, complex member support cases and create tailored solutions. Key focus includes: Serve as the primary contact for high-priority, complex member support c…
Utopija
Lithuania
The shift administrator is responsible for organizing and delegating tasks to the team and ensuring order during events. Key focus includes: Organizing and delegating tasks to the team
Kiloverse
Vilnius, Vilnius County, Lithuania
Manage a team of customer service representatives to ensure high-quality support and KPI achievement across multiple e-commerce brands. Key focus includes: Manage a team of customer service representa…
Dexcom Lithuania
Vilnius, Vilnius County, Lithuania
The Supervisor Technical Support will lead and motivate the technical support team to ensure high standards of customer experience and compliance with regulatory guidelines. Key focus includes: Lead a…
Dexcom Lithuania
Vilnius, Vilnius County, Lithuania
The Supervisor Customer Advocacy will oversee the complaint processing team and systems, ensuring compliance with established policies and procedures while managing team performance and addressing com…
SEB Lietuvoje
Vilnius, Vilnius County, Lithuania
The role involves effectively managing client flow and assisting clients with their inquiries using digital solutions. Additionally, it includes consulting clients and helping them make meaningful fin…
Acme grupė
Kaunas, Kaunas County, Lithuania
The Smart Device Manager will provide customer service and technical support for Ecovacs products in the Baltic states. Key focus includes: Managing warranty processes
Acme grupė
Kaunas, Kaunas County, Lithuania
The Smart Device Manager will provide customer service and technical support for Ecovacs products in the Baltic States. Key focus includes: Managing warranty processes
Kilo™
Vilnius, Vilnius County, Lithuania
Monitor and evaluate the quality of Customer Success interactions while coaching specialists through structured feedback and training. Key focus includes: Monitor and evaluate the quality of Customer …