Customer Service Jobs in Shanghai, China

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Shanghai, China on CareerHub.

汽车售后服务顾问

ЕВН Македонија

Suzhou, Jiangsu, China

In-OfficeFull TimeMid-Level

负责汽车售后服务的客户咨询和支持。处理客户的售后问题和投诉。提供专业的汽车维修建议。协调售后服务流程,确保客户满意。记录客户反馈并进行分析。与维修团队合作,确保服务质量。参与售后服务的培训和提升。保持与客户的良好关系。 Key focus includes: 客户咨询和支持

Manager, Account Management

Checkout.com

Shanghai, Shanghai, China

In-OfficeFull TimeMid-Level

The Account Manager will nurture long-term relationships with key merchants and partners by acting as their primary business advisor throughout the integration process. Key focus includes: Nurture lon…

Consumer and Shopper Engagement Team Leader

ЕВН Македонија

Shanghai, Shanghai, China

HybridFull TimeMid-Level

Lead and motivate a team of Consumer & Shopper Engagement Advisors to drive performance and maintain a culture of transparency. Key focus includes: Lead and motivate a team of 10-15 Consumer & Shopper…

Consumer and Shopper Engagement Team Leader

the LEGO Group

Shanghai, Shanghai, China

HybridFull TimeMid-Level

Lead and engage a team to drive performance and foster a culture of transparency in consumer and shopper engagement. Key focus includes: Lead, motivate, and engage a team of 10-15 advisors

Customer Experience & Commercial Excellence Leader, APAC

BAC Asia

Shanghai, Shanghai, China

In-OfficeFull TimeSenior-Level

Lead the APAC Customer Experience strategy by optimizing pre-sales digital platforms and enhancing post-sales engagement. Key focus includes: Lead the APAC Customer Experience strategy

Sr. Manager, Customer Service

AIA

Shanghai, Shanghai, China

In-OfficeFull TimeSenior-Level

The Senior Manager is responsible for establishing complaint handling standards, ensuring process standardization, and driving service quality improvements. Key focus includes: Establish complaint han…

客户代表

ЕВН Македонија

Suzhou, Jiangsu, China

In-OfficeFull TimeSenior-Level

The 客户代表 role involves managing customer relationships and ensuring client satisfaction. Key focus includes: Perform key responsibilities as assigned.

Senior Consumer Experience Supervisor

The Kraft Heinz Company

Shanghai, Shanghai, China

In-OfficeFull TimeSenior-Level

The Senior Consumer Experience Supervisor is responsible for overseeing consumer experience operations and ensuring high standards of service delivery. Key focus includes: Oversee consumer experience …

五点下班 团队辅助管理

ЕВН Македонија

Nantong, Jiangsu, China

In-OfficeFull TimeEntry-Level

Assist the team in creating customized client solutions and maintaining long-term customer relationships. Key focus includes: Assist the team in creating customized client solutions

盒马-门店体验服务运营与体验设计-总部

ЕВН Македонија

Shanghai, Shanghai, China

In-OfficeFull TimeSenior-Level

Responsible for designing and optimizing the offline shopping experience and service standards to increase customer satisfaction and NPS. Key focus includes: Design and optimize the offline shopping e…

大客户管理经理

ЕВН Македонија

Nantong, Jiangsu, China

In-OfficeFull TimeEntry-Level

The 大客户管理经理 is responsible for managing key accounts and ensuring client satisfaction. Key focus includes: Manage key client accounts

金融理财顾问

ЕВН Македонија

Nantong, Jiangsu, China

In-OfficeFull TimeEntry-Level

The role involves serving existing clients to solve problems, analyze needs, and assist in reasonable family asset allocation while maintaining relationships to drive repeat business and referrals. Ke…

客户服务经理

ЕВН Македонија

Shanghai, Shanghai, China

In-OfficeFull TimeMid-Level

The Customer Service Manager will manage the customer service department, oversee import/export contracts, and coordinate procurement and delivery processes. Key focus includes: Manage the customer se…

集团会员管理及客服经理

ЕВН Македонија

Shanghai, Shanghai, China

In-OfficeFull TimeExecutive

. Company: 久光百货有限公司. Responsibilities: Responsible for managing group membership indicators, CRM systems, and member lifecycle management to drive growth and retention. Additionally, oversees customer…

资深客户经理(CRM方向)/Senior Account Manager (CRM)-VML

ЕВН Македонија

Shanghai, Shanghai, China

In-OfficeFull TimeSenior-Level

The Senior Account Manager will lead brand-level CRM activities and user operations to enhance customer loyalty and brand repurchase. Key focus includes: Lead brand-level CRM activities and user opera…

客户成功总监

MoSeeker, Inc.

Shanghai, Shanghai, China

In-OfficeFull TimeMid-Level

Lead the customer success team to help key clients achieve business goals through product optimization and high-level relationship management. Key focus includes: Lead the customer success team to hel…

高级客户经理

ЕВН Македонија

Nantong, Jiangsu, China

In-OfficeFull TimeEntry-Level

The Senior Customer Manager is responsible for managing customer relationships and ensuring client satisfaction. Key focus includes: Manage customer accounts

Sr Mgr, Technical Support

Ultra Clean Technology

Shanghai, Shanghai, China

In-OfficeFull TimeMid-Level

Lead technical support, installation, and repair of Ham-Let products while providing expert consulting to customers at their sites. Key focus includes: Lead technical support, installation, and repair…

外销大客服客服经理

ЕВН Македонија

Shanghai, Shanghai, China

In-OfficeFull TimeMid-Level

Responsible for the successful onboarding of new overseas clients and driving sales growth for existing accounts. Key focus includes: Responsible for the successful onboarding of new overseas clients

客户成功项目经理

Wisers Information Limited

Shanghai, Shanghai, China

In-OfficeFull TimeMid-Level

The role focuses on translating customer business needs into executable AI and human-hybrid delivery solutions. Key focus includes: Managing delivery quality through inspections

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