Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Newark, NJ on CareerHub.
LIVunLtd
New York, NY, United States
The Experience Manager oversees day-to-day operations of facilities, ensuring compliance with safety protocols and maintaining effective communication with residents. Key focus includes: Oversee day-t…
Assembly Global
New York, NY, United States
The Supervisor, Client Experience is responsible for leading day-to-day account management and ensuring a high-quality client experience. Key focus includes: Acting as the primary client contact
Saks Global
New York, NY, United States
The Customer Experience Manager is responsible for ensuring an elevated experience for clients by anticipating service bottlenecks and solving complex client requests. Key focus includes: Ensure an el…
PermitFlow
New York, NY, United States
Lead and mentor a team of six Customer Success Managers to drive retention, adoption, and renewal across the midmarket customer base. Key focus includes: Lead and mentor a team of six Customer Success…
John Theurer Cancer Center at Hackensack University Medical Center
Edison, NJ, United States
Oversee daily operations within the Office of Human Experience, focusing on patient and family engagement. Key focus includes: Oversee daily operations within the Office of Human Experience.
accessiBe
New York, NY, United States
Manage a portfolio of accounts through the full post-sale lifecycle, leading a team of Account Coordinators in New York, NY, USA. Key focus includes: Manage a portfolio of long-tail accounts through t…
Stellar Health
New York, NY, United States
The Manager owns the end-to-end customer success strategy for a book of business, acting as a trusted advisor to health plans and systems. Key focus includes: Driving measurable outcomes
Suno
New York, NY, United States
The Senior Manager of Customer Experience will oversee the customer support function, manage SLAs, and lead a team to enhance user experience across various channels. Key focus includes: Own the end-t…
Goodwin Recruiting
Philadelphia, PA, United States
Lead the service organization to deliver exceptional experiences for travelers, travel advisors, and partners. Key focus includes: Lead the service organization to deliver exceptional experiences for …
Compass Group
New York, NY, United States
$75,000 – $85,000
The Manager of Customer Experience plays a critical role within Coffee Distributing Company’s Account Management Team, leading strategic efforts to grow and retain CDC Direct business. Key focus inclu…
nitra
New York, NY, United States
Lead and develop a high-performing team of Customer Success Managers to drive customer utilization, retention, and expansion. Key focus includes: Lead and develop a high-performing team of Customer Su…
Capital One
Hicksville, NY, United States
Lead and coach a team of Branch Ambassadors to deliver exceptional, human-centered customer experiences across multiple branch locations. Key focus includes: Lead and coach a team of Branch Ambassador…
Five Below
New York, NY, United States
The Customer Experience Manager is responsible for leading front-end operations and ensuring that crew members provide an exceptional customer experience through training and personal contact. Key foc…
Newtown Savings Bank
Oxford, CT, United States
Manage the daily operations of the bank branch, ensuring compliance and operational efficiency while leading and developing staff to meet sales goals and provide excellent customer service. Key focus …
CreatorIQ
New York, NY, United States
As Senior Manager, Implementation, you'll lead a team of Implementation Managers across EST and EMEA-aligned customers, owning regional delivery excellence from post-sale handoff through successful CS…
Michaels Stores
Eatontown, NJ, United States
Manage front-end operations and omnichannel processes to deliver a customer-centric shopping experience. Key focus includes: Manage front-end operations and omnichannel processes
lululemon
Mohegan Lake, NY, United States
The Assistant Manager, Guest Experience is responsible for leading the store team to ensure a high-quality experience for guests, fostering an inclusive team environment, managing performance, and add…
Madison Logic
New York, NY, United States
The Client Experience Manager oversees the client relationship from onboarding through renewal, managing a book of accounts to drive program success. Key focus includes: Oversee the client relationshi…
OperatorVC
New York, NY, United States
Own the end-to-end learning, knowledge, and training experience for global customer experience teams. Key focus includes: Develop scalable enablement solutions.
Victoria's Secret
West Nyack, NY, United States
The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor and coaching the team, while also supporting operational excellence through maintaining…