Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Mumbai, India on CareerHub.
Larsen & Toubro
Mumbai, MH, India
The role involves ensuring execution excellence in customer interactions and adherence to company standards, along with coaching and mentoring team members to improve service quality and drive cultura…
Allstate Insurance Company
MH, India
Lead and manage operational workflows and frontline specialists to drive customer satisfaction and optimize contact center metrics. Key focus includes: Manage operational workflows
Teleperformance
Thane, MH, India
Lead operations teams to deliver premier omnichannel customer experience management for global clients, focusing on achieving outstanding results through advanced support technologies and process exce…
Traya
Mumbai, MH, India
The Senior Manager will oversee large-scale BPO partner operations and ensure operational excellence across customer touchpoints. Key focus includes: Oversee large-scale BPO partner operations
Tata Starbucks Private Limited
Mumbai, MH, India
Assist the store manager in executing daily operations and deploying partners to maintain the Starbucks Experience. Key focus includes: Assist the store manager in executing daily operations
PwC India
Mumbai, MH, India
Lead client transformations across sales, marketing, and service while partnering with CXOs to define transformation agendas. Key focus includes: Lead client transformations across sales, marketing, a…
Bajaj Finserv
Mumbai, MH, India
The manager will oversee Call Center agents to achieve ARU volumes and enhance Flexi utilization for salaried customers. Key focus includes: Managing performance metrics
Tata Starbucks Private Limited
Mumbai, MH, India
Assist the store manager in executing daily operations and deploying partners to maintain the Starbucks Experience. Key focus includes: Assist the store manager in executing daily operations
ETCIO - Cloud Data Center
Mumbai, MH, India
The Senior Manager - Customer Experience will lead the framework for identifying, tracking, and resolving grievances arising from debt recovery activities, establishing a robust Complaint Management S…
Bajaj Finserv
Pune, MH, India
The Deputy Unit Manager - Operations and Service is responsible for managing high-level customer escalations and performing deep-dive analysis to identify process gaps. Key focus includes: Manage and …
Accenture in India
Navi Mumbai, MH, India
Lead and coach a team of contact center agents to achieve performance targets and ensure service excellence. Key focus includes: Lead and coach a team of contact center agents
Accenture in India
Navi Mumbai, MH, India
Lead and coach a team of contact center agents to achieve performance targets and ensure service excellence. Key focus includes: Lead and coach a team of contact center agents
Onsitego
Mumbai, MH, India
Lead and mentor a customer service team while overseeing daily operations to ensure SLAs, TATs, and KPIs are met. Key focus includes: Lead and mentor a customer service team
Randstad India
Pune, MH, India
The Customer Experience Manager will lead and motivate a customer experience team, overseeing daily operations and ensuring adherence to standard operating procedures while collaborating with various …
Accenture in India
Navi Mumbai, MH, India
Lead and coach a team of contact center agents to achieve performance targets and ensure service excellence. Key focus includes: Lead and coach a team of contact center agents
Nucleus Software Exports Ltd.
Mumbai, MH, India
The Manager of Account Management will lead strategic customer relationships to ensure high satisfaction, retention, and account growth while overseeing program delivery excellence. Key focus includes…
TaskUs
Navi Mumbai, MH, India
Lead a team within a digital services environment to help clients represent and grow their brands while ensuring high-quality customer experience delivery. Key focus includes: Lead a team within a dig…
Jones Lang LaSalle
Pune, MH, India
The Curated Experience Executive manages the daily guest and colleague experience, ensuring a welcoming office atmosphere and high standards of workplace readiness. Key focus includes: Manage the dail…
Accenture in India
Navi Mumbai, MH, India
Lead and coach a team of contact center agents to achieve performance targets and ensure service excellence. Key focus includes: Lead and coach a team of contact center agents.
Spacenest
Mumbai, MH, India
The Customer Relationship Management Manager is responsible for overseeing and enhancing customer relationships to drive satisfaction and loyalty. Key focus includes: Perform key responsibilities as a…