Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Mumbai, India on CareerHub.
Navan
Mumbai, MH, India
The Manager, Travel Experience will lead a team of Travel Consultants, overseeing daily operations and ensuring high-quality service delivery while managing strategic customer relationships. Key focus…
Navan
Mumbai, MH, India
Lead a team of Business Travel Consultants by providing coaching, performance management, and operational oversight to ensure exceptional service. Key focus includes: Lead a team of Business Travel Co…
Traya
Mumbai, MH, India
The Senior Manager will oversee large-scale BPO partner operations and ensure operational excellence across customer touchpoints. Key focus includes: Oversee large-scale BPO partner operations
Bajaj Finserv
Mumbai, MH, India
The manager will oversee Call Center agents to achieve ARU volumes and enhance Flexi utilization for salaried customers. Key focus includes: Managing performance metrics
PwC India
Mumbai, MH, India
Lead client transformations across sales, marketing, and service while partnering with CXOs to define transformation agendas. Key focus includes: Lead client transformations across sales, marketing, a…
UKG
Pune, MH, India
Lead the India-based Customer Success Engineering function to scale technical product expertise and improve customer adoption. Key focus includes: Lead the India-based Customer Success Engineering fun…
ETCIO - Cloud Data Center
Mumbai, MH, India
The Senior Manager - Customer Experience will lead the framework for identifying, tracking, and resolving grievances arising from debt recovery activities, establishing a robust Complaint Management S…
Bajaj Finserv
Pune, MH, India
The Deputy Unit Manager - Operations and Service is responsible for managing high-level customer escalations and performing deep-dive analysis to identify process gaps. Key focus includes: Manage and …
EXL Service Philippines, Inc.
Pune, MH, India
The executive is responsible for handling high volumes of transactions while balancing quality, timeliness, and productivity standards. Key focus includes: Manage daily work activities including webch…
Katapult
Mumbai, MH, India
The Senior Executive - Client Management will oversee the daily operations for the ChatGPT India account, ensuring effective coordination between creative teams and the client while maintaining the co…
Jai Kisan
Mumbai, MH, India
The Customer Support Manager will lead the customer support function, managing team performance and resolving high-priority escalations while implementing operational SOPs to enhance service quality. …
Wizcraft Entertainment Agency Pvt Ltd
Pune, MH, India
The Assistant Manager / Manager will manage and develop client relationships while overseeing the execution of brand activations and large-scale events. Key focus includes: Manage and develop client r…
Accenture in India
Navi Mumbai, MH, India
Lead and coach a team of contact center agents to achieve performance targets and ensure service excellence. Key focus includes: Lead and coach a team of contact center agents
Randstad India
Pune, MH, India
The Customer Experience Manager will lead and motivate a customer experience team, overseeing daily operations and ensuring adherence to standard operating procedures while collaborating with various …
Accenture in India
Navi Mumbai, MH, India
Lead and coach a team of contact center agents to achieve performance targets and ensure service excellence. Key focus includes: Lead and coach a team of contact center agents
TaskUs
Navi Mumbai, MH, India
The Team Leader will oversee daily operations and manage a team to ensure high-quality service delivery for clients. Key focus includes: Oversee daily operations
Mahindra & Mahindra Limited
Mumbai, MH, India
The Deputy Manager of Digital Customer Experience is responsible for managing end-to-end operations for web channels, ensuring readiness for vehicle and brand campaigns while driving digital transform…
Kapture CX
Mumbai, MH, India
The Senior Customer Experience Manager is responsible for the technical success and long-term growth of enterprise accounts by driving platform adoption and value realization. Key focus includes: Own …
Teleperformance
Navi Mumbai, MH, India
Lead operations teams to deliver high-quality customer experience management services while fostering a supportive and inclusive environment. Key focus includes: Lead operations teams to deliver high-…
Spacenest
Mumbai, MH, India
The Customer Relationship Management Manager is responsible for overseeing and enhancing customer relationships to drive satisfaction and loyalty. Key focus includes: Perform key responsibilities as a…