Customer Service Jobs in London, UK

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in London, UK on CareerHub.

Member Experience Manager

Fitness First UK

London, England, United Kingdom

In-OfficeFull TimeMid-Level

The Member Experience Manager is responsible for delivering a consistent 5-star member experience and enhancing the member journey. Key focus includes: Deliver a consistent 5-star member experience

Cinema Experience Manager

ODEON Cinemas Group

Chatham, England, United Kingdom

In-OfficeFull TimeMid-Level

Support the Cinema Manager in delivering smooth cinema operations and ensuring a memorable guest experience. Key focus includes: Support the Cinema Manager in delivering smooth cinema operations

Customer Experience Manager

Zara

London, England, United Kingdom

In-OfficeFull TimeMid-Level

As a Customer Experience Manager, you will own the storewide customer journey and omnichannel experience, setting service standards and developing high-performing teams. Key focus includes: Own the st…

Senior Manager, EU CXI, Amazon Customer Service

Amazon

London, England, United Kingdom

In-OfficeFull TimeSenior-Level

The Senior Manager, EU CXI will lead multiple teams to enhance customer experience by identifying and eliminating friction points through data-driven insights and strategic improvements. Key focus inc…

Cinema Experience Manager

ODEON Cinemas Group

Brighton and Hove, England, United Kingdom

In-OfficeFull TimeMid-Level

The Cinema Experience Manager supports the Cinema Manager in delivering smooth cinema operations and ensuring a memorable guest experience. Key focus includes: Support the Cinema Manager in delivering…

Senior Manager, Customer Success - Commonwealth

Axon

London, England, United Kingdom

In-OfficeFull TimeSenior-Level

Lead and develop a distributed team of Customer Success Managers to drive adoption, retention, and growth across Commonwealth territories. Key focus includes: Lead and develop a distributed team of Cu…

Managing Director - Global Head of Digital Client Experience

BlackRock

London, England, United Kingdom

In-OfficeFull TimeExecutive

The Managing Director will design and execute a global digital client success strategy that balances automation with personalization to drive retention and expansion. Key focus includes: Design and ex…

Customer and Trading Manager

Sainsbury's

England, United Kingdom

In-OfficeFull TimeMid-Level

Lead a diverse team across food service counters to ensure high-quality food preparation and product availability while driving store sales and providing a great customer experience. Key focus include…

Supervisor

Holland & Barrett

London, England, United Kingdom

In-OfficeInternshipMid-Level

The Supervisor will lead by example, support the Store Manager in driving performance, and coach colleagues to deliver exceptional customer service. Key focus includes: Lead by example and support the…

Head of Customer Experience

Galeta

London, England, United Kingdom

In-OfficeFull TimeMid-Level

Lead the customer experience function, managing a team and ensuring high service standards across the customer journey. Key focus includes: Lead the customer experience function

Customer Support Manager

Cambridge University Press & Assessment

Cambridge, England, United Kingdom

In-OfficeFull TimeMid-Level

The Customer Support Manager will lead a team dedicated to delivering exceptional customer experiences while driving continuous improvement across the organization. Key focus includes: Lead a team ded…

Merchant Success Manager - eCommerce

Global Payments Inc.

Cambridge, England, United Kingdom

In-OfficeFull TimeMid-Level

Manage the experience and outcomes for merchants enrolled in premium eCommerce growth services by driving payments optimization and commercial results. Key focus includes: Manage the experience and ou…

Customer Service Manager

DHL Supply Chain

Lea Marston, England, United Kingdom

In-OfficeFull TimeMid-Level

As a Customer Service Manager, you will lead a dedicated team to deliver outstanding customer experiences and ensure service excellence. Key focus includes: Lead a dedicated team to deliver outstandin…

Customer Support Manager

Cambridge University Press & Assessment

Cambridge, England, United Kingdom

In-OfficeFull TimeMid-Level

The Customer Support Manager will lead a team dedicated to delivering exceptional customer experiences while driving continuous improvement. Key focus includes: Lead a team dedicated to delivering exc…

Customer Service Center Manager

DHL Supply Chain

Lea Marston, England, United Kingdom

In-OfficeFull TimeMid-Level

The Customer Service Center Manager will lead the Customer Experience Centre, ensuring outstanding customer service and managing a high-performing team. Key focus includes: Lead the Customer Experienc…

Manager, Customer Engineering (Implementations)

Axon

London, England, United Kingdom

In-OfficeFull TimeMid-Level

As the Manager of Service Delivery, you will lead a team responsible for delivering successful implementations of Axon Enterprise’s products, focusing on creating exceptional customer experiences and …

Visitor Experience Manager

3Search

England, United Kingdom

In-OfficeFull TimeMid-Level

The Visitor Experience Manager will lead the day-to-day operations of a busy visitor attraction and coordinate a large casual workforce, ensuring exceptional service standards while resolving operatio…

Consultant to Manager, Capabilities, Customer

Baringa

London, England, United Kingdom

In-OfficeFull TimeEntry-Level

You will help clients define the future of customer experience and redesign service organizations to improve operational performance and commercial value. Key focus includes: Help clients define the f…

Case Management Advisor (Shared Services)

Futura Design

England, United Kingdom

In-OfficeContractEntry-Level

The Case Management Advisor manages employee and manager queries, ensuring a high-quality customer experience and compliance with company policies. Key focus includes: Manage employee and manager quer…

Assistant Customer Service Manager

Zara

London, England, United Kingdom

In-OfficeFull TimeMid-Level

The Assistant Customer Service Manager leads the customer experience in-store and owns the end-to-end customer journey, ensuring the team delivers strong product knowledge and styling support. Key foc…

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