Customer Service Jobs in Lima, Peru

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Lima, Peru on CareerHub.

Experience Manager

STYMIA STUDIO

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The Experience Manager is responsible for providing boutique hospitality to clients from the first contact to the end of their session. Key focus includes: Manage schedules

Customer Experience Assistant Manager

CookUnity

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The Assistant Manager will oversee a team of 4-6 supervisors to ensure high standards of customer service and operational efficiency. Key focus includes: Oversee a team of 4-6 supervisors

Gerente Adjunto de Estrategia de Experiencia del Cliente

Mibanco

Lima, Callao Region, Peru

In-OfficeFull TimeSenior-Level

>The role involves designing and executing customer experience strategies and action plans, focusing on impactful customer interactions. Additionally, it includes advising on strategic projects and pr…

Ejecutiva de Experiencia al Paciente Vip

Jockey Salud

Santiago de Surco, Lima Province, Peru

In-OfficeFull TimeEntry-Level

Provide personalized guidance and accompaniment to VIP patients throughout their visit to ensure a warm and efficient experience. Key focus includes: Provide personalized guidance and accompaniment to…

Coordinador de Experiencia call center

GEA Perú

Lima, Callao Region, Peru

$3,000 – $3,000

In-OfficeFull TimeMid-Level

The role focuses on leading the continuous improvement of customer touchpoints to enhance overall customer experience, with an emphasis on quality coordination and performance management. Key focus in…

Customer Experience Real Time Analyst

CookUnity

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

Monitor real-time operational metrics and queue conditions to ensure service level agreements and performance targets are met. Key focus includes: Monitor real-time operational metrics

Ejecutivo de Customer Experience & Ventas Digitales

Capittana

Miraflores, Lima Province, Peru

In-OfficeFull TimeMid-Level

Manage customer interactions across digital channels to provide product guidance and convert inquiries into sales. Key focus includes: Manage customer interactions across digital channels to provide p…

Supervisor Senior de Contact Center

Utel Universidad

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The Supervisor Senior de Contact Center will lead and manage sales teams to meet commercial objectives, monitoring performance indicators and implementing action plans for effective operations. Key fo…

Ejecutivo de Customer Experience B2C

Terminales Portuarios Peruanos SAC

Callao, Callao Region, Peru

In-OfficeFull TimeMid-Level

Responsible for managing the experience and satisfaction of assigned customers, ensuring long-term relationships and identifying new business opportunities. Key focus includes: Manage the experience a…

Jefe Comercial y Experiencia del Cliente

Natación Monterrico

Santiago de Surco, Lima Province, Peru

In-OfficeFull TimeMid-Level

Lead the customer service team and promote a service-oriented culture while overseeing the enrollment process and managing commercial tools to enhance customer experience. Key focus includes: Lead the…

Supervisor(a) de Cobranzas Turno Tarde

Apurata

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

Lead and monitor a team of collections advisors to ensure recovery goals, productivity, and quality standards are met. Key focus includes: Lead and monitor a team of collections advisors

Manager, Customer Service

Metso

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The Manager of Customer Service will lead a team of 16 professionals to ensure operational excellence in service commercial support and customer satisfaction. Key focus includes: Lead a team of 16 pro…

Supervisor(a) de BPO

TP

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The Supervisor will manage and develop a team of agents to meet and exceed sales and operational metrics. Key focus includes: Manage and develop a team of agents

Ejecutivo de Gestión al Cliente

PYM LOGISTICA

La Victoria, Lima Province, Peru

In-OfficeFull TimeEntry-Level

As a Customer Management Executive, you will be the direct contact for a portfolio of active accounts, ensuring that each service is executed, confirmed, and communicated correctly from start to finis…

GERENTE DE SUCURSAL III

Banco Falabella Perú

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The Branch Manager III is responsible for planning, directing, and supervising all branch activities to ensure quality and the achievement of commercial objectives. Key focus includes: Plan, direct, a…

Promotores de Experiencia al cliente

Miniso Perú

Lima, Callao Region, Peru

In-OfficeFull TimeEntry-Level

Provide an excellent shopping experience by advising customers and executing sales and cash register operations. Key focus includes: Provide an excellent shopping experience by advising customers

Ejecutivo Post Venta

Pulso Inmobiliaria

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

You will be the key contact for property owners after the commercial closure, ensuring efficient collection management and an excellent post-sale experience. Key focus includes: Ensure efficient colle…

Ejecutiva/o de cuentas

La Cura

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The role involves managing client relationships and coordinating projects. Key focus includes: Managing client relationships

Analista de Experiencia del Cliente

Entel Perú

Lima, Callao Region, Peru

In-OfficeFull TimeEntry-Level

The role involves mapping and designing critical customer journeys and coordinating with quality teams to address experience pain points. Key focus includes: Mapping and designing critical customer jo…

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