Customer Service Jobs in Lima, Peru

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Lima, Peru on CareerHub.

Experience Manager

STYMIA STUDIO

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The Experience Manager is responsible for providing boutique hospitality to clients from the first contact to the end of their session. Key focus includes: Manage schedules

Gerente Adjunto de Estrategia de Experiencia del Cliente

Mibanco

Lima, Callao Region, Peru

In-OfficeFull TimeSenior-Level

>The role involves designing and executing customer experience strategies and action plans, focusing on impactful customer interactions. Additionally, it includes advising on strategic projects and pr…

Analista de experiencia del cliente

Banco Falabella Perú

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The role involves improving customer experience by leading improvement plans across the business. Key focus includes: Improving customer experience by leading improvement plans

Administradores de tienda / Exp. fast food o retail

Otto Grill

Santa Anita, Lima Province, Peru

In-OfficeFull TimeEntry-Level

The role involves providing excellent customer service and supporting the operational management of the store while coordinating and supervising the store team. Key focus includes: Providing excellent…

Analista de gestión CX

WIN Internet

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The role involves managing customer experience improvement initiatives and coordinating with various sponsor areas to ensure successful execution and evaluation of projects. Key focus includes: Manage…

Supervisor Senior de Contact Center

Utel Universidad

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The Supervisor Senior de Contact Center will lead and manage sales teams to meet commercial objectives, monitoring performance indicators and implementing action plans for effective operations. Key fo…

Ejecutivo de Customer Experience B2C

Terminales Portuarios Peruanos SAC

Callao, Callao Region, Peru

In-OfficeFull TimeMid-Level

Responsible for managing the experience and satisfaction of assigned customers, ensuring long-term relationships and identifying new business opportunities. Key focus includes: Manage the experience a…

Jefe Comercial y Experiencia del Cliente

Natación Monterrico

Santiago de Surco, Lima Province, Peru

In-OfficeFull TimeMid-Level

Lead the customer service team and promote a service-oriented culture while overseeing the enrollment process and managing commercial tools to enhance customer experience. Key focus includes: Lead the…

Supervisor(a) de BPO

TP

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The Supervisor will manage and develop a team of agents to meet and exceed sales and operational metrics. Key focus includes: Manage and develop a team of agents

Ejecutivo de Gestión al Cliente

PYM LOGISTICA

La Victoria, Lima Province, Peru

In-OfficeFull TimeEntry-Level

As a Customer Management Executive, you will be the direct contact for a portfolio of active accounts, ensuring that each service is executed, confirmed, and communicated correctly from start to finis…

Ejecutivo Post Venta

Pulso Inmobiliaria

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

You will be the key contact for property owners after the commercial closure, ensuring efficient collection management and an excellent post-sale experience. Key focus includes: Ensure efficient colle…

Supervisor de Cajas

Grupo Falabella

Santiago de Surco, Lima Province, Peru

In-OfficeFull TimeMid-Level

The supervisor will manage and oversee the operational processes in the cash area, ensuring quality service and efficient customer experiences. Key focus includes: Manage and oversee the operational p…

Analista de Experiencia del Cliente

Entel Perú

Lima, Callao Region, Peru

In-OfficeFull TimeEntry-Level

The role involves mapping and designing critical customer journeys and coordinating with quality teams to address experience pain points. Key focus includes: Mapping and designing critical customer jo…

Team Leader, Operations

Concentrix

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The Team Leader, Operations supervises call center associates, ensuring performance metrics are met through coaching and accountability. Key focus includes: Supervises call center associates

Ejecutiva/o de cuentas

La Cura

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The role involves managing client relationships and coordinating projects. Key focus includes: Managing client relationships

Coordinador de experiencia de familias

Innova Schools

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The role focuses on improving the quality and effectiveness of interactions with families through data collection and analysis. Key focus includes: Designing and executing family engagement initiative…

Supervisor Comercial Call Center

Utel Universidad

Lima, Callao Region, Peru

In-OfficeFull TimeMid-Level

The role involves supervising and developing the commercial management of the assigned team, ensuring performance indicators and sales targets are met. Key focus includes: Supervise and develop the co…

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