Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Jersey City, NJ on CareerHub.
LIVunLtd
New York, NY, United States
The Experience Manager oversees day-to-day operations of facilities, ensuring compliance with safety protocols and maintaining effective communication with residents. Key focus includes: Oversee day-t…
Assembly Global
New York, NY, United States
The Supervisor, Client Experience is responsible for leading day-to-day account management and ensuring a high-quality client experience. Key focus includes: Acting as the primary client contact
Avis Budget Group
New York, NY, United States
The Manager, CX Operations is responsible for improving customer experience performance across an assigned region by partnering with field leaders to drive execution and accountability. Key focus incl…
Saks Global
New York, NY, United States
The Customer Experience Manager is responsible for ensuring an elevated experience for clients by anticipating service bottlenecks and solving complex client requests. Key focus includes: Ensure an el…
PlacidWay Medical Tourism
New York, NY, United States
The Customer Service Manager will lead the customer experience journey by managing team performance, resolving complex cases, and optimizing the customer pipeline. Key focus includes: Lead the custome…
PermitFlow
New York, NY, United States
Lead and mentor a team of six Customer Success Managers to drive retention, adoption, and renewal across the midmarket customer base. Key focus includes: Lead and mentor a team of six Customer Success…
Moss New York LLC
New York, NY, United States
The Member Experience Manager is responsible for cultivating meaningful relationships with members and ensuring a personalized, high-touch experience across all club floors. Key focus includes: Cultiv…
CBRE
New York, NY, United States
The Sr Workplace Experience Manager will lead the overall performance and standards of a flagship account, ensuring a premium experience for senior stakeholders and VIPs. Key focus includes: Lead the …
John Theurer Cancer Center at Hackensack University Medical Center
Edison, NJ, United States
Oversee daily operations within the Office of Human Experience, focusing on patient and family engagement. Key focus includes: Oversee daily operations within the Office of Human Experience.
Dealpath
New York, NY, United States
>Lead and coach a team of Customer Success Managers to drive renewals and account growth for strategic real estate and financial institutional clients. Develop scalable processes, playbooks, and succe…
Merola Tile Distributors of America
Manalapan Township, NJ, United States
The Customer Experience Manager will lead multi-state customer service operations to achieve quality and productivity goals while developing team members and supervisors. Key focus includes: Lead mult…
Macy's Jobs
New York, NY, United States
The manager is responsible for leading a sales team to exceed performance goals while ensuring a high standard of customer service and store presentation. Key focus includes: Lead a sales team to exce…
Fanatics
Jersey City, NJ, United States
Lead the sportsbook and casino customer experience function by managing a team of leads and agents to ensure high standards of customer care. Key focus includes: Manage a team of leads and agents to e…
Publicis Health Media
New York, NY, United States
Lead the Customer Experience capability by defining the vision, strategy, and frameworks to drive business growth across the agency and client portfolio. Key focus includes: Lead the Customer Experien…
accessiBe
New York, NY, United States
Manage a portfolio of accounts through the full post-sale lifecycle, leading a team of Account Coordinators in New York, NY, USA. Key focus includes: Manage a portfolio of long-tail accounts through t…
Goodwin Recruiting
Philadelphia, PA, United States
Lead the service organization to deliver exceptional experiences for travelers, travel advisors, and partners. Key focus includes: Lead the service organization to deliver exceptional experiences for …
Evenlite Inc.
Trevose, PA, United States
Lead and develop a customer service team to deliver professional support throughout the customer journey. Key focus includes: Lead and develop a customer service team to deliver professional support t…
Novo Nordisk
Plainsboro Township, NJ, United States
Lead the evolution of customer experience by identifying friction points in the consumer journey and implementing measurable improvements. Key focus includes: Lead the evolution of customer experience…
Kearny Bank
Caldwell, NJ, United States
The Senior Personal Banker manages the full client experience by executing transactions and identifying growth opportunities through needs-based conversations. Key focus includes: Manage the full clie…
Moss New York LLC
New York, NY, United States
The Member Experience Manager is responsible for cultivating meaningful relationships with members and ensuring every interaction is personal, intentional, and memorable. Key focus includes: Cultivati…