Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Hanoi, Vietnam on CareerHub.
Techcombank
Hanoi, Ha Noi, Vietnam
Responsible for proposing, building, and implementing customer improvement initiatives to enhance service quality and customer satisfaction. Key focus includes: Propose and develop a master plan for s…
Kuehne+Nagel
Hanoi, Ha Noi, Vietnam
You will lead and manage customer experience, growth, and profitability for key accounts in air logistics. Key focus includes: Lead and manage customer experience for key accounts
SmartOSC
Hanoi, Ha Noi, Vietnam
The Senior Customer Success Executive will drive new business opportunities, manage strategic customer accounts, and build long-term relationships. Key focus includes: Drive new business opportunities
SeABank - Tuyển dụng
Hanoi, Ha Noi, Vietnam
The role involves managing customer portfolio development and enhancing customer experience for the mass customer segment. Key focus includes: Managing customer portfolio development
TELUS Digital
Hanoi, Ha Noi, Vietnam
The Team Leader for Content Moderators is responsible for guiding and developing the moderation team while ensuring adherence to policies and maintaining high-quality content standards. Key focus incl…
YunExpress
Hanoi, Ha Noi, Vietnam
The Customer Service Supervisor will maintain agent-customer relationships, enhance customer satisfaction, and coordinate internal resources to implement solutions. Key focus includes: Maintain agent-…
BBraun
Hanoi, Ha Noi, Vietnam
The Customer Partner Manager is responsible for managing relationships with key clients and ensuring their needs are met effectively. Key focus includes: Manage relationships with key clients
Techcombank
Hanoi, Ha Noi, Vietnam
Manage customer experience on social channels by monitoring and handling negative feedback while promoting positive brand image. Key focus includes: Manage customer experience on social channels by mo…
SPX Express
Hanoi, Ha Noi, Vietnam
The Senior Associate will monitor chatbot operational performance and ensure stable day-to-day operations while optimizing conversation flows to enhance customer experience. Key focus includes: Monito…
Gear Inc
Hanoi, Ha Noi, Vietnam
The Account Manager oversees client interactions, ensuring smooth communication and fulfillment of client needs. They also drive client satisfaction and retention through effective management and regu…
Karofi Global
Hanoi, Ha Noi, Vietnam
The Telesales Manager will lead the setup and operational development of call center operations, ensuring scalability and efficiency. Key focus includes: Lead the setup and operational development of …
Masterise Group
Hanoi, Ha Noi, Vietnam
The Customer Service Director will develop and execute customer experience strategies aligned with business objectives and oversee customer service operations to ensure service excellence. Key focus i…
Techcombank
Hanoi, Ha Noi, Vietnam
The job holder is responsible for managing and supervising all activities at the Priority Banking Center to achieve assigned business targets. Key focus includes: Organize, guide and implement Priorit…
VNDIRECT Securities Corporation
Hanoi, Ha Noi, Vietnam
The role involves improving customer service processes and experiences by collecting and analyzing customer feedback. Key focus includes: Improving customer service processes and experiences
Techcombank
Hanoi, Ha Noi, Vietnam
Chịu trách nhiệm xây dựng, vận hành và tối ưu các chương trình chăm sóc khách hàng trên toàn bộ vòng đời hợp đồng, đảm bảo trải nghiệm khác biệt và hiệu quả chi phí. Key focus includes: Thiết kế, triể…
Techcombank
Hanoi, Ha Noi, Vietnam
The Customer Relationship Manager is responsible for establishing and managing relationships with customers in the assigned portfolio, identifying opportunities and risks, and proposing suitable solut…
LIXIL
Hanoi, Ha Noi, Vietnam
Responsible for managing order processing and ensuring customer satisfaction. Key focus includes: Manage order processing from receipt to delivery
LIXIL
Hanoi, Ha Noi, Vietnam
The role involves managing the end-to-end order-to-delivery process, ensuring accuracy and timeliness while resolving complex issues. It also includes optimizing processes and collaborating cross-func…
CMC Global Company Limited.
Hanoi, Ha Noi, Vietnam
The role involves communicating with Korean customers and translating documents between Korean and Vietnamese. Additionally, the candidate will act as an interpreter in meetings and support project ma…
Techcombank
Hanoi, Ha Noi, Vietnam
Chịu trách nhiệm phát triển và quản lý quan hệ với khách hàng doanh nghiệp, hỗ trợ RMs trong việc tư vấn và cung cấp sản phẩm, dịch vụ, và thực hiện thẩm định tín dụng hồ sơ đơn giản. Key focus includ…