Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Hanoi, Vietnam on CareerHub.
transcosmos Vietnam Co., Ltd
Hanoi, Ha Noi, Vietnam
Lead and develop a content moderation team to maintain high quality standards and achieve operational goals. Key focus includes: Lead and develop a content moderation team
Techcombank
Hanoi, Ha Noi, Vietnam
The incumbent is responsible for managing and developing client relationships within assigned economic sectors to deliver financial solutions and banking services. Key focus includes: Managing and dev…
Techcombank
Hanoi, Ha Noi, Vietnam
Responsible for managing and supervising all activities of the High-End Customer Center to achieve business targets. Key focus includes: Managing high-net-worth customer portfolios
Techcom Life
Hanoi, Ha Noi, Vietnam
The role is responsible for designing and implementing a customer-centric approach to ensure a consistent experience across all touchpoints. Key focus includes: Designing and implementing a customer-c…
SmartOSC
Hanoi, Ha Noi, Vietnam
The Senior Customer Success Executive will drive new business opportunities, manage strategic customer accounts, and build long-term relationships. Key focus includes: Drive new business opportunities
Kuehne+Nagel
Hanoi, Ha Noi, Vietnam
You will lead and manage customer experience, growth, and profitability for key accounts in air logistics. Key focus includes: Lead and manage customer experience for key accounts
SeABank - Tuyển dụng
Hanoi, Ha Noi, Vietnam
The role involves managing customer portfolio development and enhancing customer experience for the mass customer segment. Key focus includes: Managing customer portfolio development
Vntrip
Hanoi, Ha Noi, Vietnam
The Customer Success Manager will build and operate scientific customer experience processes while leading a high-performing Customer Success team to optimize services and maintain strong relationship…
VinFast
Hanoi, Ha Noi, Vietnam
The Head of Customer Experience will lead the overall strategy and transformation of customer service across all VinFast markets to ensure a seamless customer journey. Key focus includes: Lead the ove…
NAB Innovation Centre Vietnam
Hanoi, Ha Noi, Vietnam
Lead a team responsible for processing deregistered company cases, including investigations, account closures, and remittance file preparation. Key focus includes: Lead a team responsible for processi…
VETC Career
Hanoi, Ha Noi, Vietnam
Support the Head of Customer Service in planning, managing, and optimizing the operations of the Customer Service Center to ensure service quality and business goals. Key focus includes: Support the H…
A.P. Moller - Maersk
Hanoi, Ha Noi, Vietnam
The role focuses on delivering a best-in-class customer service experience by managing end-to-end shipments and resolving exceptions. Key focus includes: Customer onboarding
One Mount
Hanoi, Ha Noi, Vietnam
> Overview: This role focuses on designing and optimizing the end-to-end customer journey for member organizations while ensuring effective system operations through training programs. It also involve…
YunExpress
Hanoi, Ha Noi, Vietnam
The Customer Service Supervisor will maintain agent-customer relationships, enhance customer satisfaction, and coordinate internal resources to implement solutions. Key focus includes: Maintain agent-…
BBraun
Hanoi, Ha Noi, Vietnam
The Customer Partner Manager is responsible for managing relationships with key clients and ensuring their needs are met effectively. Key focus includes: Manage relationships with key clients
SPX Express
Hanoi, Ha Noi, Vietnam
The Senior Associate will monitor chatbot operational performance and ensure stable day-to-day operations while optimizing conversation flows to enhance customer experience. Key focus includes: Monito…
Karofi Global
Hanoi, Ha Noi, Vietnam
The Telesales Manager will lead the setup and operational development of call center operations, ensuring scalability and efficiency. Key focus includes: Lead the setup and operational development of …
Masterise Group
Hanoi, Ha Noi, Vietnam
The Customer Service Director will develop and execute customer experience strategies aligned with business objectives and oversee customer service operations to ensure service excellence. Key focus i…
Soul of a Nation
Haiphong, Hai Phong, Vietnam
Manage the end-to-end order process including product consulting, data entry, packaging, and delivery coordination. Key focus includes: Manage the end-to-end order process including product consulting…
VNDIRECT Securities Corporation
Hanoi, Ha Noi, Vietnam
The role involves improving customer service processes and experiences by collecting and analyzing customer feedback. Key focus includes: Improving customer service processes and experiences