Customer Service Jobs in Boston, MA

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Boston, MA on CareerHub.

Manager, Customer Experience Strategic Initiatives

Nexamp

Boston, MA, United States

In-OfficeFull TimeMid-Level

The Manager of Customer Experience Strategic Initiatives will drive strategic alignment across Customer Experience and Marketing leadership by translating business goals into a prioritized portfolio o…

shift manager

Starbucks

Plymouth, MA, United States

In-OfficeFull TimeMid-Level

Lead a team to run a multi-million dollar business while creating a welcoming space for the community. Key focus includes: Lead a team to run a multi-million dollar business

Manager, Voice of The Member

First Tech Federal Credit Union

Marlborough, MA, United States

In-OfficeFull TimeMid-Level

Lead the Voice of the Member capability by synthesizing feedback from multiple sources into actionable insights to reduce experience friction. Key focus includes: Lead the Voice of the Member capabili…

Citizens Branch Manager

Citizens

Stow, MA, United States

In-OfficeFull TimeMid-Level

The Branch Manager leads branch performance, sales growth, and customer experience by coaching the team and fostering community relationships. Key focus includes: Lead branch performance and sales gro…

shift manager

Starbucks

Fairhaven, MA, United States

In-OfficeFull TimeMid-Level

Lead a team to run a multi-million dollar business while creating a welcoming community space. Key focus includes: Lead a team to run a multi-million dollar business

Citizens Branch Manager

Citizens

Lexington, MA, United States

In-OfficeFull TimeMid-Level

The Branch Manager leads branch performance, sales growth, and customer experience while fostering a customer-centric culture. Key focus includes: Lead branch performance and sales growth

Team Lead, Payment Experience, Americas

Flywire

Boston, MA, United States

In-OfficeFull TimeMid-Level

Lead the regional Payment Experience team by managing daily operations, handling escalations, and serving as a content expert for payment products. Key focus includes: Lead the regional Payment Experi…

Shift Leader / Manager

McDonald's

Leominster, MA, United States

In-OfficeFull TimeMid-Level

Lead and motivate a team in a fast-paced environment to meet goals and ensure exceptional customer service. Key focus includes: Lead and motivate a team in a fast-paced environment

Member Experience Manager

Industrious

Boston, MA, United States

In-OfficeFull TimeEntry-Level

The Member Experience Manager acts as the primary point of contact and problem solver for members, ensuring smooth daily operations and driving community engagement through programming. Key focus incl…

Manager, Sales and Customer Service

Macy's Jobs

Braintree, MA, United States

In-OfficeFull TimeMid-Level

The manager leads the sales and service team to exceed performance goals while maintaining a welcoming and efficient store environment. Key focus includes: Lead the sales and service team to exceed pe…

Customer Experience Lead

Victoria's Secret

Salem, NH, United States

In-OfficeFull TimeMid-Level

The Customer Experience Lead is responsible for driving and growing top-line sales by leading and directing associates on the sales floor while supporting operational excellence through maintaining vi…

Team Lead, Payment Experience, Americas (Customer Support)

Flywire

Boston, MA, United States

In-OfficeFull TimeMid-Level

Lead the regional Payment Experience team by managing daily operations, handling complex payer escalations, and optimizing support processes. Key focus includes: Lead the regional Payment Experience t…

Assistant Manager

Dhanani Group Inc

Cambridge, MA, United States

In-OfficeFull TimeMid-Level

As an Assistant Manager, you will develop servant leaders and create memorable experiences for guests while overseeing training, coaching, and operational standards to ensure a high-quality experience…

Manager, Client Services

ACCESS TCA INC

Northbridge, MA, United States

In-OfficeFull TimeMid-Level

The Manager, Client Services supports the team by facilitating daily operations and driving revenue growth through new business development within existing accounts. Key focus includes: Oversee projec…

Shift Leader / Manager

McDonald's

Fitchburg, MA, United States

In-OfficeFull TimeMid-Level

Shift Leaders are responsible for motivating their team to meet goals and ensuring exceptional customer service. Key focus includes: Motivate team to meet goals

Shift Manager

Dhanani Group Inc

Seabrook, NH, United States

In-OfficeFull TimeMid-Level

The Shift Manager supervises, trains, motivates, and leads employees to ensure excellent customer service while managing inventory and cash handling. Key focus includes: Supervises and trains employee…

Branch Manager

Rockland Trust

Dedham, MA, United States

In-OfficeFull TimeMid-Level

Manage a retail banking center by leading and coaching a team to meet sales and service goals while ensuring an exceptional customer experience. Key focus includes: Manage a retail banking center

Executive Chef

Rita's Catering

Everett, MA, United States

In-OfficeFull TimeExecutive

>Lead high-volume kitchen operations across multiple stations, overseeing food production, quality control, and team development. Manage food and labor costs while designing seasonal menus and ensurin…

Assistant Manager

Dhanani Group Inc

Stoughton, MA, United States

In-OfficeFull TimeMid-Level

As an Assistant Manager, you will develop servant leaders, create memorable experiences for guests, and maintain a balance between employee and guest satisfaction while achieving financial goals. Key …

Assistant Manager

Dhanani Group Inc

Lawrence, MA, United States

In-OfficeFull TimeMid-Level

As an Assistant Manager, you will develop servant leaders, create memorable experiences for guests, and maintain a balance between employee and guest satisfaction while achieving financial goals. Key …

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