Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Belgrade, Serbia on CareerHub.
Delhaize Serbia
Novi Sad, Vojvodina, Serbia
The role involves taking leadership in the absence of the manager and supporting the organization of store operations. Key focus includes: Taking leadership in the absence of the manager
Digitec Galaxus AG
Belgrade, Serbia
The Teamleader Chat Support will manage a team of chat support employees, focusing on improving customer experience and achieving key performance indicators (KPIs). Key focus includes: Manage a team o…
Retarus GmbH
Timișoara, TM, Romania
The Service Manager acts as the primary point of contact for national and international customers, ensuring high satisfaction and an excellent end-to-end experience while overseeing the technical cust…
DB Dialog GmbH
Belgrade, Serbia
The Team Lead / Supervisor will lead and develop the call center team, focusing on performance monitoring based on KPIs and quality standards, while enhancing employee engagement and retention. Key fo…
DB Cargo Hungária
Belgrade, Serbia
The Team Lead will lead and develop the call center team, ensuring effective performance management and employee engagement. Key focus includes: Lead and develop the call center team
Workanova
Belgrade, Serbia
The Customer Support Manager-iGaming will oversee daily customer support operations and manage a team to ensure high-quality service via phone, email, and chat. Key focus includes: Oversee daily custo…
Workanova
Belgrade, Serbia
The VIP Account Manager will manage a portfolio of French-speaking VIP players, ensuring a top-level customer experience and building long-term relationships. Key focus includes: Manage a portfolio of…
Workanova
Belgrade, Serbia
The Customer Support Manager oversees and manages the daily operations of the customer support team, ensuring smooth workflows and timely resolution of customer inquiries. Key focus includes: Oversee …
Partyhat
Serbia
The VIP Experience & Retention Manager will act as a direct point of contact for high-tier users, ensuring they receive personalized support and engagement. Key focus includes: Onboarding VIPs
Workanova
Belgrade, Serbia
The VIP Account Manager is responsible for managing a portfolio of French-speaking VIP players, ensuring a top-level customer experience and building long-term relationships. Key focus includes: Manag…
Tomra
Belgrade, Serbia
Lead and scale Customer Care operations while ensuring high-quality service delivery across multiple European markets. Drive the transition to a remote-first, data-driven, and AI-enabled operation. Ke…
Prohuman Serbia
Belgrade, Serbia
The Customer Experience and Visual Merchandising Specialist plans store layouts and develops planograms to ensure effective product display and adherence to visual standards, while analyzing the custo…
Retarus GmbH
Timișoara, TM, Romania
The Customer Onboarding Manager will be responsible for ensuring a smooth onboarding process for new customers, coordinating with various teams to facilitate the integration of Retarus' messaging solu…
Sperasoft
Belgrade, Serbia
The Account Manager will develop and maintain strong relationships with clients, ensuring their goals and objectives are met while providing excellent customer service and support. Key focus includes:…
BookingDentist
Belgrade, Serbia
The Patient Success Manager is responsible for contacting patients who have expressed interest in scheduling dental examinations and facilitating communication between patients, managers, and clinics.
Life at Imagine Live
Belgrade, Serbia
The Game Presenter will manage and operate table games while supervising players and responding to chat inquiries. They will communicate with players from various countries and ensure games are dealt …
The Talent Hunter
Belgrade, Serbia
Manage and retain existing UK-based clients while building strong, long-term relationships through regular communication. Key focus includes: Manage and retain existing UK-based clients
Transcom
Belgrade, Serbia
Lead and mentor a team of Quality Analysts while managing recruitment, onboarding, and continuous career development. Oversee quality monitoring strategies, audit frameworks, and data analytics to dri…
Social Discovery Group
Belgrade, Serbia
The Senior Account Manager will enhance communication efficiency, improve creator-driven traffic performance, and streamline operations for the Creator Cabinet initiative, ensuring high standards of c…
Clarivate
Belgrade, Serbia
>Act as the first point of contact for customers via phone and email to resolve product and service inquiries. Document interactions in CRM/ITSM systems and escalate complex issues to the appropriate …