Customer Service Jobs in Bandung, Indonesia

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Bandung, Indonesia on CareerHub.

Key Account Manager (PMP Certified)

Kinobi

East Jakarta, Jakarta, Indonesia

In-OfficeFull TimeMid-Level

Manage end-to-end relationships with global clients to ensure platform adoption, value realization, and long-term retention. Key focus includes: Manage end-to-end relationships with global clients

Agent Support Sr. Supervisor

ATI Business Group

Tangerang, Banten, Indonesia

In-OfficeFull TimeMid-Level

Lead and develop a high-performing operations team to support retail clients and suppliers while ensuring the achievement of operational KPIs. Key focus includes: Lead and develop a high-performing op…

Onboarding Manager

Christine Adams

Tangerang, Banten, Indonesia

In-OfficeFull TimeMid-Level

The Onboarding Manager will lead the end-to-end onboarding process for new merchants, ensuring a smooth transition from contract signing to go-live. Key focus includes: Lead the end-to-end onboarding …

Associate, Treasures Relationship Manager

DBS Bank

North Jakarta, Jakarta, Indonesia

In-OfficeFull TimeMid-Level

Provide personalized financial advisory and wealth management services to high-net-worth clients. Key focus includes: Provide personalized financial advisory and wealth management services to high-net…

Customer Success Manager (Indonesia Based)

Nimbly Technologies

Tangerang, Banten, Indonesia

In-OfficeFull TimeMid-Level

Lead the onboarding process for new clients and maintain strong relationships with key stakeholders. Key focus includes: Lead the onboarding process for new clients.

Digital Banking Kiosk Manager

PT Bank SMBC Indonesia Tbk

Tangerang, Banten, Indonesia

In-OfficeFull TimeMid-Level

The Digital Banking Kiosk Manager is responsible for driving business performance by achieving revenue and conversion targets across assigned digital banking kiosks while leading and developing a team…

Key Account Manager (PMI Indonesia)

Kinobi

East Jakarta, Jakarta, Indonesia

In-OfficeFull TimeMid-Level

Manage end-to-end relationships with global clients to ensure successful onboarding, feature adoption, and long-term retention. Key focus includes: Manage end-to-end relationships with global clients

Head of Customer Service

GSM | XanhSM Co.,LTD

Jakarta, Indonesia

In-OfficeFull TimeSenior-Level

Oversee a large contact center team, ensuring efficiency and high service standards while developing strategies to enhance customer satisfaction. Key focus includes: Oversee a large contact center tea…

Customer Relationship Executive

Tiara Hana

Bogor, West Java, Indonesia

In-OfficeFull TimeMid-Level

The Customer Relationship Executive is responsible for managing customer relationships and ensuring customer satisfaction. Key focus includes: Manage customer relationships

Relationship Manager (Freshgraduate)

Bank Universal BPR

South Tangerang, Banten, Indonesia

In-OfficeFull TimeEntry-Level

The Relationship Manager will focus on expanding the microfinance market by acquiring new clients and maintaining strong relationships with existing ones. Key focus includes: Expand the microfinance m…

Head of Tenant Relation

Colliers

East Jakarta, Jakarta, Indonesia

In-OfficeContractSenior-Level

Lead tenant relations and hospitality services to ensure an exceptional customer experience within a premium office building. Key focus includes: Lead tenant relations and hospitality services

Senior Manager, SAI Analytic & Activation Customer Success

NielsenIQ

Jakarta, Jakarta, Indonesia

In-OfficeFull TimeSenior-Level

Lead client engagement for Route to Market solutions, translating retail measurement and market intelligence data into strategic business recommendations for C-suite stakeholders. Key focus includes: …

Priority Business Manager

Permata Bank

North Jakarta, Jakarta, Indonesia

In-OfficeFull TimeSenior-Level

The Priority Business Manager is responsible for supervising Priority Relationship Managers to ensure alignment with sales activities and cross-selling of wealth management products, while maintaining…

Merchant Technical Support - Jr Manager

Xendit

Jakarta, Jakarta, Indonesia

In-OfficeFull TimeMid-Level

The Merchant Technical Support - Jr Manager will lead technical escalations and incident management, bridging operations, product, and engineering teams to resolve complex merchant issues while drivin…

Senior Service Consultant North Jakarta Area

HiLoker

Jakarta, Jakarta, Indonesia

In-OfficeFull TimeSenior-Level

Lead the branch service team in North Jakarta to achieve student renewals and referrals while maintaining service standards. Key focus includes: Lead the branch service team to achieve targets for stu…

Customer Experience Specialist

Dealls – Jobs, CV & Mentoring

Jakarta, Jakarta, Indonesia

HybridFull TimeEntry-Level

The Customer Experience Specialist will support clients during the setup and onboarding of the KantorKu HRIS platform, providing both remote and on-site assistance. Key focus includes: Support clients…

Key Account Manager

Kinobi

Jakarta, Jakarta, Indonesia

In-OfficeFull TimeMid-Level

The Key Account Manager is responsible for managing end-to-end relationships with global clients, ensuring successful onboarding, feature adoption, and long-term retention. Key focus includes: Manage …

Customer Success

Dayalima Group

East Jakarta, Jakarta, Indonesia

In-OfficeFull TimeEntry-Level

Manage post-sales operations, client onboarding, and end-to-end project delivery to drive user adoption and satisfaction. Key focus includes: Manage post-sales operations

Creator Success Senior Associate

BukuWarung

South Jakarta, Jakarta, Indonesia

In-OfficeFull TimeMid-Level

The Creator Success Senior Associate is responsible for managing and growing relationships with top-tier creators to ensure retention and increase sales output for BukuAgen and BukuPay. Key focus incl…

Student Progress Advisor

Seven Retail

Tangerang, Banten, Indonesia

In-OfficeFull TimeEntry-Level

Manage the student journey and ensure high retention rates for the academy's students in the Jabodetabek area. Key focus includes: Manage the student journey from onboarding to membership renewal.

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