Manager, Customer Support
Sovos
São Paulo, SP, Brazil
Lead and develop a team of customer support professionals to ensure high-quality service and adherence to SLAs. Key focus includes: Lead and develop a team of customer support professionals
Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Sao Paulo, Brazil on CareerHub.
Sovos
São Paulo, SP, Brazil
Lead and develop a team of customer support professionals to ensure high-quality service and adherence to SLAs. Key focus includes: Lead and develop a team of customer support professionals
Grupo Comolatti
São Paulo, SP, Brazil
Responsible for ensuring excellence in customer experience in post-sales processes, managing warranties, returns, and non-conformities while focusing on efficiency and continuous improvement. Key focu…
Loft
São Paulo, SP, Brazil
Lead multidisciplinary customer service teams to ensure high performance and excellence in B2B and B2C interactions. Key focus includes: Lead multidisciplinary customer service teams to ensure high pe…
Pitney Bowes
SP, Brazil
The role involves supporting client experiences by delivering high-quality work with consistency and pride. Key focus includes: Support client experiences by delivering high-quality work
BeConfident
São Paulo, SP, Brazil
The Community Manager will moderate live events in both Spanish and English, ensuring a high-quality experience for the community while organizing events and gathering user feedback for continuous imp…
Banco Bmg
São Paulo, SP, Brazil
The role involves monitoring and supporting customer retention strategies, ensuring alignment with defined strategies. It also includes analyzing performance indicators and identifying opportunities f…
Maersk
SP, Brazil
Lead and manage operational activities of One Team Sales to ensure optimal performance in line with business strategy. Key focus includes: Ensure processes are executed according to SLAs with timeline…
Brokers Brasil
São Paulo, SP, Brazil
This role focuses on leading customer success initiatives to enhance client satisfaction and retention. Key focus includes: Perform key responsibilities as assigned.
Flash Group
São Paulo, SP, Brazil
The role focuses on ensuring efficient workflow processes to meet customer expectations and providing continuous operational support. Key focus includes: Ensure efficient workflow processes to meet cu…
Plural RH
São Paulo, SP, Brazil
The role involves moderating content on an e-commerce platform to ensure compliance with company policies. Key focus includes: Reviewing published content
Marsh McLennan
São Paulo, SP, Brazil
Manage a portfolio of health, life, and dental benefit clients acting as a strategic partner to ensure excellence in service. Key focus includes: Manage a portfolio of health, life, and dental benefit…
Banco BV
São Paulo, SP, Brazil
The role focuses on identifying opportunities and evolving customer journeys to enhance satisfaction, loyalty, and value for the bank's customers. Key focus includes: Identify opportunities and evolve…
Flash Group
São Paulo, SP, Brazil
Lead and support a team of analysts in identifying operational problems and implementing root-cause solutions to improve retention. Key focus includes: Lead and support a team of analysts in identifyi…
Jobbol
SP, Brazil
Responsible for managing cash transactions and providing excellent customer service at the checkout. Key focus includes: Manage cash transactions accurately
Cogna Educação
São Paulo, SP, Brazil
The role involves building, monitoring, and suggesting continuous improvements in research processes, including planning, executing, and analyzing customer experience surveys and managing research pro…
Jobbol
São Paulo, SP, Brazil
Responsible for managing cash transactions and providing excellent customer service at the point of sale. Key focus includes: Manage cash transactions accurately
DiDi Global
São Paulo, SP, Brazil
The Customer Success Senior Manager will lead regional teams and manage long-tail restaurant portfolios, ensuring operational excellence and performance accountability. Key focus includes: Coaching ma…
KnowBe4
São Paulo, SP, Brazil
The Customer Success Manager (Mid-Market) is responsible for building effective relationships with customers and maximizing the customer lifetime value within the assigned portfolio by delivering a gr…
Grupo Sacada | Oh, Boy! | YOBOH!
Atibaia, SP, Brazil
The Store Operator will be responsible for customer service and retail operations in a fast-paced environment. Key focus includes: Responsible for customer service and retail operations.
Amil
SP, Brazil
Manage a portfolio of SME clients and brokers to ensure satisfaction, retention, and contract renewals. Key focus includes: Manage a portfolio of SME clients and brokers