Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Manila, Philippines on CareerHub.
Remitly
NCR, Philippines
As Senior Manager, Concierge Experience, you will build and lead the team that delivers a concierge-level experience for our highest-frequency senders, ensuring exceptional service and customer satisf…
Open Text Corporation
Makati City, NCR, Philippines
The Manager, Customer Success will lead and inspire a team of Customer Managers to drive value, retention, and growth for enterprise cloud clients, influencing executive stakeholders and developing ad…
TELUS Digital
Makati City, NCR, Philippines
The Shift Supervisor with WFM is responsible for ensuring a positive customer experience through leadership and ownership of metrics across multiple teams. Key focus includes: Ensuring a positive cust…
AS White Global
Taguig, NCR, Philippines
The Client Experience Manager acts as the trusted advisor and primary relationship owner for assigned clients, providing proactive support and strategic guidance. Key focus includes: Act as the truste…
Thumbtack
Makati City, NCR, Philippines
Lead and coach a team of Success Specialists to drive retention, product satisfaction, and growth for Pro portfolios. Key focus includes: Lead and coach a team of Success Specialists
ibex
Muntinlupa, NCR, Philippines
The Team Manager is responsible for managing and motivating the account team to achieve defined objectives and service levels. Key focus includes: Managing and motivating the account team
HelloConnect
NCR, Philippines
The Customer Experience Manager will lead initiatives to enhance customer satisfaction and optimize support operations through effective communication and project management. Key focus includes: Lead …
Origin Protocol
NCR, Philippines
The CX Manager serves as the primary contact for strategic, high-volume accounts, working closely with senior CX team members to manage client needs and implement process improvements. Key focus inclu…
PDAX
Pasig, NCR, Philippines
Manage and oversee the Customer Support Team to provide high-quality support to clients, focusing on high-value customers. Key focus includes: Manage and oversee the Customer Support Team to provide h…
.ppl Solutions, Inc.
Pasig, NCR, Philippines
The Manager, Customer Onboarding & Success leads the Implementations and Customer Success teams to ensure exceptional onboarding experiences and long-term customer health. Key focus includes: Lead the…
Nestle Operational Services Worldwide SA
Meycauayan, Central Luzon, Philippines
Serve as a language expert to deliver E2E services, meeting KPIs and SLAs using Vietnamese and English. Key focus includes: Serve as a language expert to deliver E2E services, meeting KPIs and SLAs us…
Techworld 360 Inc.
Makati City, NCR, Philippines
Lead and motivate a bilingual sales and customer service team to achieve performance targets and effectively manage client communications. Key focus includes: Lead, coach, and motivate a sales and cus…
Sutherland
Mabalacat City, Central Luzon, Philippines
As a Team Manager, you will lead and develop a team of customer service professionals supporting a global travel account. You will drive team performance, coach talent, deliver business results, and m…
Tap Growth ai
Taguig, NCR, Philippines
The Renewals Manager will lead and manage the renewals process to ensure timely contract renewals and retention. They will develop strategies to maximize customer retention and collaborate with variou…
Nezda Global
Central Luzon, Philippines
The Collections Manager will lead B2B Collections operations within a Contact Centre, ensuring performance against KPIs and operational targets. Key focus includes: Lead B2B Collections operations wit…
BIGO
Taguig, NCR, Philippines
The Community & Agency Management Advisor will manage family communities through communication and issue follow-up while supporting campaign planning and execution. Key focus includes: Manage family c…
Wing Assistant
NCR, Philippines
The Team Leader - Client Escalations oversees the Resolution Team to ensure effective handling of complex customer escalations and high-risk cases, while leading and coaching Resolution Specialists. K…
Okada Manila
NCR, Philippines
The Manager - Player Development is responsible for meeting sales targets, managing the HVP Patron database, and ensuring exceptional customer experiences for casino guests. Key focus includes: Meet s…
TELUS Digital
Taguig, NCR, Philippines
The Shift Supervisor is responsible for leading projects and managing metrics to enhance customer experience and operational efficiency. Key focus includes: Lead projects to enhance customer experienc…
Outsourced Global
NCR, Philippines
The Senior Customer Care Executive will handle client servicing and operational cases end-to-end, ensuring accuracy and compliance while supporting process improvement projects and guiding junior team…