Customer Service Jobs in Kuala Lumpur, Malaysia

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Kuala Lumpur, Malaysia on CareerHub.

Branch Manager

CIMB Group Malaysia

Petaling Jaya, Selangor, Malaysia

In-OfficeFull TimeMid-Level

Lead and manage all branch staff to deliver consistent Customer Experience and achieve optimal profitability and business targets in line with CIMB Bank's strategic objectives. Key focus includes: Lea…

Branch Manager

CIMB Group Malaysia

Petaling Jaya, Selangor, Malaysia

In-OfficeFull TimeSenior-Level

Lead and manage all branch staff to deliver consistent Customer Experience and to achieve optimal profitability as well as business targets in line with CIMB Bank's strategic objectives. Key focus inc…

Senior Executive, Customer Experience

Prudential Services Asia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

In-OfficeFull TimeExecutive

The Senior Executive, Customer Experience is responsible for enhancing customer satisfaction and improving service delivery. Key focus includes: Perform key responsibilities as assigned.

Delivery Experience Coordinator

PRISM+

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

In-OfficeFull TimeMid-Level

The Delivery Experience Coordinator will coordinate delivery schedules, monitor vendor performance, and address customer inquiries related to order scheduling and delivery. Key focus includes: Coordin…

Branch Manager (Klang Valley)

CIMB

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

In-OfficeFull TimeMid-Level

The Branch Manager will oversee sales, service, and compliance to ensure the branch performs excellently. They will also inspire and motivate their team to achieve shared goals while building strong r…

Gestionnaire Santé

Henner

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

HybridFull TimeEntry-Level

Notre Direction des Opérations recrute son futur « Gestionnaire Santé F/H » en CDI. Nos équipes accompagne au quotidien les bénéficiaires et les professionnels de santé, en apportant des réponses conc…

Assistant Manager, Journeys Management

CIMB

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

In-OfficeFull TimeMid-Level

Develop and execute a comprehensive customer experience strategy for Consumer Banking in Malaysia, analyzing data to improve customer journeys. Key focus includes: Develop and execute customer experie…

Team Supervisor / Assistant Manager

Scicom MSC Berhad

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

$11,000 – $15,000

In-OfficeFull TimeMid-Level

As TSM / AM, you will coach, mentor, and motivate your team to achieve operational, quality, and performance targets. Key focus includes: Manage, supervise and lead a team of Technical Support Executi…

Executive, Claims

Prudential Services Asia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

In-OfficeFull TimeMid-Level

Provide dedicated claims services to claimants and Financial Service Consultants, ensuring efficient and effective claims management. Key focus includes: Adjudicate claims

Branch Manager

CIMB

Seremban, Negeri Sembilan, Malaysia

In-OfficeFull TimeMid-Level

The Branch Manager will oversee sales, service, and compliance to ensure top-notch performance. They will also guide and motivate their team to achieve shared goals while developing strong relationshi…

Executive, Contact Centre

Prudential Services Asia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

In-OfficeFull TimeExecutive

The incumbent is responsible for delivering world-class customer service via telephone and managing customer expectations. Key focus includes: Deliver world-class customer service via telephone

Senior Officer, Major Claims

Prudential Services Asia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

In-OfficeFull TimeSenior-Level

The Senior Officer, Major Claims will assess major claims, assist in approvals exceeding assessors' authority, and supervise daily operations. Key focus includes: Assess major claims

Membership Experience Manager

Responsible Business Alliance

Malaysia

In-OfficeFull TimeMid-Level

The Membership Experience Manager will provide direct support to corporate members regarding RBA tools and services, ensuring smooth onboarding and engagement. Key focus includes: Provide direct suppo…

Senior Executive, Policy Servicing

Prudential Services Asia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

In-OfficeFull TimeSenior-Level

The Senior Executive in Policy Servicing will process customer requests under the Shield function according to guidelines and service standards, ensuring escalation cases are flagged and worked toward…

Executive, Customer Experience Management

Takaful IKHLAS

Malaysia

In-OfficeFull TimeExecutive

>The Executive in Customer Experience Management will handle end-to-end customer interactions across various channels, ensuring timely and courteous responses. They will also process endorsements and …

Executive, Contact Centre

Prudential Services Asia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

In-OfficeFull TimeExecutive

The incumbent is responsible for delivering world-class customer service via telephone and managing customer expectations. Key focus includes: Deliver world-class customer service via telephone

TIS Manager

LRQA

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

In-OfficeFull TimeMid-Level

To manage full TIS (Training & Improvement Services) process, with autonomy over workload to meet business needs, in line with agreed Area and country's strategies and budgets to achieve commercial an…

Branch Manager

Hong Leong Bank Berhad

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

In-OfficeFull TimeMid-Level

As a Branch Manager, you will drive impact and influence through networking and strategic planning while maintaining relationships with customers and business partners. You will also lead and develop …

Relationship Manager/Client Success Manager (French Speaking)

VT Markets

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

In-OfficeFull TimeMid-Level

The Relationship Manager will generate and develop new trading clients while maintaining regular contact through various communication channels. They will build and nurture long-term relationships to …

Search all Customer Service Jobs in Kuala Lumpur, Malaysia →