Customer Service Jobs in Kathmandu, Nepal

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Kathmandu, Nepal on CareerHub.

Senior Travel Consultant

Swotah Travel and Adventure

Kathmandu, Bagmati Province, Nepal

In-OfficeFull TimeMid-Level

The Senior Travel Consultant will lead business development and global partnerships to expand market reach for an adventure travel company, managing OTA platforms and coordinating with internal teams …

Mid-Level Customer Support (Night Shift)

Codewing Solutions

Kathmandu, Bagmati Province, Nepal

In-OfficeFull TimeMid-Level

The Mid-Level Customer Support role involves providing professional customer support via email and live chat, addressing complex issues across the product ecosystem. Key focus includes: Provide profes…

Relationship Officer

Sathi Edtech

Kathmandu, Bagmati Province, Nepal

In-OfficeFull TimeEntry-Level

The Relationship Officer is responsible for managing and strengthening relationships with restaurant partner accounts to drive business growth and partner satisfaction. Key focus includes: Manage and …

GL - Customer Relationship Officer - EAST - Micro Banking

Ujjivan Small Finance Bank

Sagauli, BR, India

In-OfficeFull TimeEntry-Level

The Customer Relationship Officer manages banking relationships with families, acquires new customers for Group Lending, and services existing customers. Key focus includes: Manage banking relationshi…

Customer and Sales Engagement Specialist

TalentPop App

Kathmandu, Bagmati Province, Nepal

RemoteFull TimeEntry-Level

Engage customers through various communication channels, assist with inquiries, and drive sales through upselling and cross-selling. Key focus includes: Engage customers through various communication …

Digital Lead Analyst

Entegra Sources Pvt. Ltd.

Kathmandu, Bagmati Province, Nepal

In-OfficeFull TimeEntry-Level

The Digital Lead Analyst manages client communications via chat and written channels to resolve inquiries and ensure high service quality. Key focus includes: Manage client communications via chat and…

Outbound Holiday Manager

Buddha Travel & Tours

Kathmandu, Bagmati Province, Nepal

In-OfficeFull TimeMid-Level

The Outbound Holiday Manager is responsible for planning international holiday packages, coordinating itineraries, and managing relationships with airlines and hotels. Key focus includes: Planning int…

Customer Care Executive

Suvidha Holding

Kathmandu, Bagmati Province, Nepal

In-OfficeFull TimeEntry-Level

The role involves coordinating spare parts operations, processing purchase orders, and managing service center documentation and claims. Key focus includes: Coordinating spare parts operations

E-Commerce Sales Support Specialist

TalentPop App

Kathmandu, Bagmati Province, Nepal

RemoteFull TimeEntry-Level

Assist customers with inquiries and promote a positive shopping experience in an e-commerce environment. Key focus includes: Assist customers with inquiries

Client Support Executive

Suvidha Holding

Kathmandu, Bagmati Province, Nepal

In-OfficeFull TimeEntry-Level

The role involves resolving customer concerns promptly and maintaining accurate records in the CRM system. The executive will collaborate with internal teams to improve the overall customer experience…

Assistant Client Servicing Executive

Hiring Nepal

Kathmandu, Bagmati Province, Nepal

In-OfficeFull TimeMid-Level

The Assistant Client Servicing Executive supports the client servicing team in managing communications and coordinating marketing campaigns. Key focus includes: Assist the client servicing team in man…

Customer Service Specialist

Digmarit Ltd

Nepal

RemoteFull TimeEntry-Level

The Customer Service Specialist will respond to users via chat to answer questions and resolve product-related issues while collaborating with the team to maintain high service standards. Key focus in…

CSR Cum Admission Officer

Yes Informatics

Kathmandu, Bagmati Province, Nepal

In-OfficeVolunteerMid-Level

The role involves communicating with customers via phone, email, and chat to provide information on services and pricing, while handling data entry and creating marketing content to convert customers …

Technical Support Executive

AccessWorld Tech Pvt Ltd

Kathmandu, Bagmati Province, Nepal

In-OfficeFull TimeEntry-Level

The Technical Support Executive provides first-line technical support to corporate clients, resolving common IT issues and escalating complex incidents as necessary. Key focus includes: Provide first-…

E-Commerce Sales Support Specialist

TalentPop App

Nepal

RemoteFull TimeEntry-Level

The E-Commerce Sales Support Specialist assists customers with inquiries and promotes a positive shopping experience while driving sales through upselling and recovering abandoned carts. Key focus inc…

Senior Ticketing Officer

OntaTrip.com

Kathmandu, Bagmati Province, Nepal

In-OfficeFull TimeMid-Level

The Senior Ticketing Officer is responsible for managing daily airline reservations and ticketing operations, ensuring efficient handling of fare quotations, reissues, and refunds. Key focus includes:…

Customer Service Caller

JD Group Plc

Kathmandu, Bagmati Province, Nepal

In-OfficeFull TimeEntry-Level

The Customer Service Caller is responsible for making outbound calls to U.S. customers regarding insurance policy updates and reminders. Key focus includes: Making outbound calls to U.S. customers reg…

Assistant- CRM

MAW Hire Purchase Pvt. Ltd.

Lalitpur, Bagmati Province, Nepal

In-OfficeFull TimeEntry-Level

The Assistant – CRM will follow up with customers on pending EMIs and assist them throughout the loan process, maintaining customer records and coordinating with internal teams for service delivery. K…

Insurance & claim support

Khalti Suraksha

Kathmandu, Bagmati Province, Nepal

In-OfficeFull TimeEntry-Level

>Assist clients with insurance policy inquiries and guide them through the claim submission process. Coordinate with insurers and maintain accurate records to ensure efficient issue resolution. Key fo…

Technical Customer Service Support

PROSHORE

Kathmandu, Bagmati Province, Nepal

In-OfficeFull TimeEntry-Level

Provide technical support to customers by identifying and troubleshooting issues, while coordinating with internal teams for escalations. Key focus includes: Identify and troubleshoot technical issues…

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