Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open Customer Service roles in Dongguan, China on CareerHub.
HSBC
Kowloon, Hong Kong
The Manager, Customer Experience will support the CX roadmap by coordinating and delivering assigned initiatives, tracking progress, and facilitating journey mapping and service design workshops. Key …
Cathay Group
Hong Kong Island, Hong Kong
The Assistant Manager Channel Experience will provide guidance on quality evaluations and coaching practices to ensure service excellence while analyzing customer feedback and collaborating with stake…
ЕВН Македонија
Jiangmen, Guangdong Province, China
The 客户经理 (Customer Manager) is responsible for managing client relationships and ensuring customer satisfaction in the region. Key focus includes: Perform key responsibilities as assigned.
China Pacific Insurance Company
Jiangmen, Guangdong Province, China
负责车险续保业务，确保客户满意度。需要具备客户服务和沟通能力。处理客户续保请求。与团队合作提升服务质量。分析客户需求并提出建议。管理续保流程和文档。与保险公司沟通协调。确保续保活动符合公司标准和目标。 Key focus includes: 负责车险续保业务
Cathay Pacific
Hong Kong Island, Hong Kong
The Cabin Crew Service Excellence Manager is responsible for leading and engaging cabin crew to ensure service excellence and high performance. Key focus includes: Leading and engaging cabin crew to e…
HSBC
Kowloon, Hong Kong
The Assistant Manager AMO will assist the Area Manager in managing branches to achieve KPIs and implement business strategies for customer service and operational efficiency. Key focus includes: Assis…
Maersk
Shenzhen, Guangdong Province, China
The Client Program Manager is responsible for managing customer experience activities, including onboarding, relationship management, and dispute resolution, while leading teams to address operational…
ЕВН Македонија
Jiangmen, Guangdong Province, China
The primary responsibility is to contact users whose subscriptions are about to expire and facilitate the renewal process. Key focus includes: Contact users whose subscriptions are about to expire
Sun Life
Hong Kong
The Policy Administration Manager oversees daily operations of policy administration, ensuring service level accuracy and enhancing client experience. Key focus includes: Oversee daily operation of po…
ЕВН Македонија
Jiangmen, Guangdong Province, China
The delivery personnel will complete the company's delivery tasks under the supervision of the station manager and ensure logistical support. Key focus includes: Complete delivery tasks under supervis…
ЕВН Македонија
Foshan, Guangdong Province, China
The role involves managing customer relationships and providing precise resources to enhance client satisfaction and business outcomes. Key focus includes: Perform key responsibilities as assigned.
FWD Insurance
Hong Kong Island, Hong Kong
The Vice President of Customer Management will lead and drive the end-to-end customer strategy, experience, and value management across the insurance value chain for the Group. Key focus includes: Lea…
Payoneer
Shenzhen, Guangdong Province, China
The Senior Customer Success Manager-KA will drive adoption and growth of Payoneer solutions in China by managing key customers and building strong relationships, focusing on scalable customer engageme…
Third Bridge
Hong Kong
The Associate, Client Service role involves engaging industry experts to provide insights for clients, managing projects, and scheduling expert calls under tight deadlines. Key focus includes: Find, c…
Payoneer
Shenzhen, Guangdong Province, China
You will drive adoption and growth of Payoneer solutions in China by managing key customers and building strong relationships, with a focus on scalable customer engagement. Key focus includes: Oversee…
hktservice
Hong Kong Island, Hong Kong
Lead a team to handle and resolve customer complaints related to eMPF, ensuring compliance and timely resolution. Key focus includes: Oversee and conduct investigations into customer complaints.
EcoVadis
Hong Kong Island, Hong Kong
Support EcoVadis subscribers to maximize customer satisfaction, retention, revenue, and value perception. Key focus includes: Manage existing APJ market maximizing revenue and improving customer exper…
West Kowloon Cultural District Authority
Hong Kong Island, Hong Kong
This is a fixed-term contract position of 2-year with possibility for renewal subject to organisational needs and individual performance. The job holder will be responsible for managing the accessibil…
ЕВН Македонија
Jiangmen, Guangdong Province, China
The 客户经理 (Customer Manager) is responsible for managing client relationships and ensuring customer satisfaction. Key focus includes: Manage client accounts and relationships
ЕВН Македонија
Foshan, Guangdong Province, China
The role involves managing post-loan processes and ensuring timely collections. Key focus includes: Managing post-loan processes