Remote Customer Service Jobs in Portugal

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open remote Customer Service roles hiring in Portugal — work from home, no commute.

Freelance Commercial Setter H/F

Sqwad

Lisbon, Lisbon, Portugal

RemoteFull TimeEntry-Level

The Setter is responsible for contacting qualified leads via outbound calls to schedule hearing aid equipment trials in-store and guide prospects through their journey. Key focus includes: Contact qua…

Ambassadeur de la Relation Client Réseau Global

TalentPop App

Portugal

RemoteFull TimeEntry-Level

Enhance the customer experience by assisting users through digital channels and diagnosing order or account issues. Key focus includes: Enhance customer experience through digital channels.

Customer Success Manager (Individual Contributor)

THE/STUDIO

Lisbon, Lisbon, Portugal

RemoteFull TimeMid-Level

The CSM owns the post-sales relationship, guiding clients through the custom manufacturing process from concept to final delivery. Key focus includes: Own the post-sales relationship with clients

Senior Customer Support Executive, Italian & French Speaking

Nivoda

Lisbon, Lisbon, Portugal

RemoteFull TimeSenior-Level

The role involves resolving customer inquiries via live chat, WhatsApp, and email while handling logistics and order issues. Additionally, the executive will onboard new joiners, coach colleagues, and…

Virtual Assistant

Persona

Lisbon, Lisbon, Portugal

RemoteFull TimeEntry-Level

Virtual Assistants will help clients run and grow their businesses by providing business support and light personal/executive support. Key focus includes: Managing communications

Jr CS Account Manager (German Speaker)

WorkMotion

Lisbon, Lisbon, Portugal

RemoteFull TimeEntry-Level

. Company: WorkMotion. Responsibilities: You will manage a high-value client portfolio by driving proactive engagement, account planning, and identifying growth opportunities. Additionally, you will c…

Customer Success Manager

Jobgether

Lisbon, Lisbon, Portugal

RemoteFull TimeMid-Level

Manage a portfolio of customers to ensure high engagement and long-term retention through the platform. Key focus includes: Manage a portfolio of customers to ensure high engagement, satisfaction, and…

Retention Customer Support Advisor - German Speaker (M/F/X)

Randstad Portugal

Lisbon, Lisbon, Portugal

RemoteFull TimeEntry-Level

The advisor is responsible for handling incoming calls to ensure long-term customer loyalty and high satisfaction rates. Key focus includes: Handling incoming calls to ensure customer loyalty

Backoffice & Scheduling Specialist - Dutch Speaker

HCLTech

Portugal

RemoteFull TimeEntry-Level

The specialist will monitor and balance client call activity and the workload of external service providers, identifying barriers to efficiency and communicating with management to resolve service iss…

Customer Success Manager

Easygenerator

Lisbon, Lisbon, Portugal

RemoteFull TimeMid-Level

Manage a portfolio of accounts to ensure high customer satisfaction, retention, and growth. Act as a trusted advisor and the voice of the customer to influence the product roadmap. Key focus includes:…

Guest Experience Specialist

Jobgether

Lisbon, Lisbon, Portugal

RemoteFull TimeEntry-Level

The Guest Experience Specialist creates personalized travel itineraries, manages bookings and logistics, provides end-to-end customer support, and uses social media and networking to grow the client b…

Chargé de Clientèle Bilingue (Anglais/Français)

TalentPop App

Lisbon, Lisbon, Portugal

RemoteFull TimeEntry-Level

Provide high-quality customer support via email, chat, and phone in both French and English. Manage product, order, and account inquiries while documenting all interactions in CRM platforms. Key focus…

Chargé de Clientèle Bilingue (Anglais/Français)

TalentPop App

Lisbon, Lisbon, Portugal

RemoteFull TimeEntry-Level

Provide high-quality customer support via email, chat, and phone in both French and English. Manage product, order, and account inquiries while documenting all interactions in CRM platforms. Key focus…

Italian-Speaking Order Specialist

Kats Recruitment

Lisbon, Lisbon, Portugal

RemoteFull TimeEntry-Level

The role involves managing, verifying, and tracking orders for Italian-speaking customers, ensuring a smooth transaction process. Key focus includes: Managing, verifying, and tracking orders for Itali…

Italian-Speaking Order Specialist

Kats Recruitment

Lisbon, Lisbon, Portugal

RemoteFull TimeEntry-Level

The role involves managing, verifying, and tracking orders for Italian-speaking customers, ensuring a smooth transaction process. Key focus includes: Managing, verifying, and tracking orders for Itali…

Customer Service Agent- Italian / French speaker

RECRUITERS

Lisbon, Portugal

RemoteFull TimeMid-Level

Support customers and manage incoming contacts through various channels, including upselling during exchanges and order processes. Key focus includes: Support customers and manage incoming contacts th…

Interpreter (Ukrainian speaking)

Product Pulse

Lisbon, Lisbon, Portugal

RemoteFull TimeEntry-Level

Provide accurate translations between Ukrainian and English while managing call flow and adhering to customer service protocols. Key focus includes: Provide accurate translations between Ukrainian and…

Chargé de Clientèle Bilingue (Anglais/Français)

TalentPop App

Lisbon, Lisbon, Portugal

RemoteFull TimeEntry-Level

Assist clients as a Bilingual Customer Support Specialist, ensuring high-quality customer experience. Key focus includes: Provide support via email, chat, and phone

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