Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open remote Customer Service roles hiring in Australia — work from home, no commute.
Novum Global
Sydney, NSW, Australia
The Customer Success Manager will own relationships with small and mid-market accounts, driving product adoption and retention while acting as a trusted advisor to identify growth opportunities and so…
she.com
Gold Coast, QLD, Australia
The Customer Service Manager will lead a small team to handle member escalations and ensure effective communication with members. Key focus includes: Lead a small team to handle member escalations
Jobgether
Australia
The Customer Experience Associate will manage customer inquiries regarding subscriptions, memberships, and billing, while troubleshooting platform issues and collaborating with internal teams to enhan…
Alegria Travel Services
Melbourne, VIC, Australia
The Guest Experience Specialist coordinates client reservations, researches accommodations, and manages service requests to ensure a positive guest experience through clear communication and dependabl…
TELUS Digital AI Data Solutions
Brisbane, QLD, Australia
Evaluate search results and AI-generated content for quality, relevance, and accuracy to improve AI model performance. Key focus includes: Evaluate search results and AI-generated content for quality,…
Ignite Your Success
Australia
The role involves building genuine relationships with prospective clients and conducting structured conversations to understand their goals. You will introduce clients to professional development path…
Crossover
Sydney, NSW, Australia
$60,000 – $60,000
The Escalation Engineer will diagnose and resolve complex, escalated support tickets from students, parents, and guides, ensuring efficient restoration of functionality. Key focus includes: Diagnose a…
Crossover
Australia
$60,000 – $60,000
Resolve complex, escalated tickets from students, parents, and guides that could not be closed by AI and L1 support. Key focus includes: Resolve complex, escalated tickets from students, parents, and …
Alegria Travel Services
Adelaide, SA, Australia
>The Hospitality Experience Coordinator is responsible for researching travel services and coordinating arrangements to ensure a smooth client experience. They manage reservations, maintain client rec…
License & Scale
Australia
The Customer Success Manager will manage a portfolio of customers, guiding them through onboarding, implementation, and ongoing adoption of License & Scale’s solutions. Key focus includes: Conducting …
Crossover
Australia
$60,000 – $60,000
The Escalation Engineer is responsible for diagnosing and resolving complex, escalated support tickets from students, parents, and guides, ensuring a high level of customer satisfaction. Key focus inc…
St.George Bank
Sydney, NSW, Australia
Provide outstanding customer service by assisting customers with banking inquiries in a fast-paced inbound contact centre. Resolve complex product issues and identify opportunities to promote relevant…
Alegria Travel Services
Sydney, NSW, Australia
The role focuses on assisting clients with planning details, reservations, and service requests to ensure a positive guest experience. Key focus includes: Coordinating with service providers
Westpac Institutional and Business
Adelaide, SA, Australia
Provide high-quality customer service and support for everyday banking needs via a virtual contact centre. Resolve customer issues and identify appropriate banking products and services to meet custom…
TELUS Digital AI Data Solutions
Mackay, QLD, Australia
Conduct analytical assessments of search results and AI-generated content to improve model performance and search quality. Key focus includes: Conduct analytical assessments of search results and AI-g…
Natterbox
Sydney, NSW, Australia
The Technical Account Manager will serve as a primary technical partner for a portfolio of customers, ensuring they maximize the value from the Natterbox platform. Key focus includes: Serve as a prima…
Taskrabbit
QLD, Australia
Provide exceptional, customer-obsessed support to Clients, Taskers, and Partners to ensure a seamless experience. Key focus includes: Provide exceptional, customer-obsessed support to Clients, Taskers…
Westpac
Adelaide, SA, Australia
>Assist customers with everyday banking enquiries and problem-solving over the phone. Identify opportunities to provide tailored products and services to strengthen customer relationships. Key focus i…
CXG
Brisbane, QLD, Australia
Conduct Customer Experience evaluations for premium and luxury brands as a freelance evaluator in Australia. Key focus includes: Select assignments based on availability and location.
Mercor
Sydney, NSW, Australia
The Customer Success Operations Evaluator is responsible for evaluating AI-generated artifacts against quality rubrics and providing structured feedback to ensure high-quality deliverables. Key focus …