Remote Customer Service Jobs in North America

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open remote Customer Service roles hiring in North America — work from home, no commute.

Member Experience Escalation Advisor/Team Lead

TML Multistate Intergovernmental Employee Benefits Pool d b a TML Health Benefits Pool

Austin, TX, United States

RemoteFull TimeSenior-Level

>The role involves resolving complex service escalations and acting as a subject matter expert for benefits administration. The incumbent will also support leadership by training staff, identifying pr…

Senior Manager, Customer Success

inkle is EXPELLED!

United States

RemoteFull TimeSenior-Level

Lead and develop a team of Customer Success Managers across various levels and geographies, ensuring accountability for renewal outcomes. Key focus includes: Lead and develop a team of Customer Succes…

Sr. Account Manager

Remote Legal Staff

United States

RemoteFull TimeSenior-Level

Manage a portfolio of high-complexity B2B client accounts while leading and developing a small team of Account Managers. Key focus includes: Manage a portfolio of high-complexity B2B client accounts

Success Manager (PDT)

Live Story

United States

RemoteFull TimeEntry-Level

The Success Manager will drive the success of customers by managing their onboarding experience, feature adoption, and renewal processes. They will ensure customers derive maximum value from their inv…

VIP Manager

Pulse Games

United States

RemoteFull TimeMid-Level

The VIP Manager will own a portfolio of high-value players, building long-term relationships and delivering personalized experiences to drive engagement and retention. Key focus includes: Own a portfo…

VIP Manager

Pulse Games

Turkey, TX, United States

RemoteFull TimeMid-Level

Manage a portfolio of high-value players by building long-term relationships and delivering personalized experiences to drive engagement and loyalty. Key focus includes: Manage a portfolio of high-val…

Success Manager (PDT)

Live Story

United States

RemoteFull TimeEntry-Level

Driving the success of customers, including their onboarding experience and feature adoption. Ensuring customers derive maximum value from their investment in Live Story and optimally use their subscr…

Success Manager (PDT)

Live Story

United States

RemoteFull TimeEntry-Level

The Success Manager will drive the success of customers by managing their onboarding experience, feature adoption, and renewal processes. They will ensure customers derive maximum value from their inv…

Team Lead, Customer Onboarding Manager I LATAM

Deel

PA, United States

RemoteFull TimeMid-Level

Lead and develop a team of Implementation Managers to enhance the customer onboarding experience in the LATAM region. Key focus includes: Lead and develop a team of Implementation Managers through coa…

Guest Experience Manager

Remote Hunter

United States

RemoteFull TimeMid-Level

Oversee the end-to-end travel experience for charity trip winners, including itinerary management and vendor coordination. Key focus includes: Oversee the end-to-end travel experience for charity trip…

Experienced Commercial Collector

ACCESS Receivables Management

United States

$18 – $22

RemoteFull TimeMid-Level

The Experienced Commercial Collector will manage a portfolio of commercial collection accounts, negotiate payment arrangements, and communicate with business owners while maintaining accurate account …

Director of Customer Success

Ladders

United States

RemoteFull TimeSenior-Level

Lead and develop a team of Customer Success Managers while owning renewal metrics and strategies to reduce churn. Key focus includes: Lead and develop a team of Customer Success Managers

Senior Luxury Travel Advisor

Marchay

New York, NY, United States

RemoteFull TimeSenior-Level

>The Senior Luxury Travel Advisor will lead and mentor a team of travel professionals to deliver bespoke, high-end travel experiences for discerning members. Key focus includes: Lead and mentor a team…

Success Manager

Jobgether

Mexico, MO, United States

RemoteFull TimeMid-Level

The Success Manager is responsible for managing the post-sale client experience for multiple clients, ensuring onboarding, retention, and long-term success. Key focus includes: Own the end-to-end post…

Client Experience Manager

Traveling with Mchaila

Kissimmee, FL, United States

RemoteFull TimeMid-Level

The Client Experience Manager will oversee ongoing client communications, service workflows, and scheduling to ensure a seamless and professional experience. Key focus includes: Oversee ongoing client…

Player Experience Manager

Gains.com

United States

RemoteFull TimeSenior-Level

The Player Experience Manager will serve as the central point of contact for player communication and resolve player issues end-to-end. They will also collect and synthesize player feedback to influen…

Contact Center Manager

Remote Hunter

United States

RemoteFull TimeMid-Level

Lead the Virtual Branch team to deliver exceptional member service across phone and video chat channels. Key focus includes: Lead the Virtual Branch team to deliver exceptional member service across p…

Customer Experience Team Manager

Quince

San Francisco, CA, United States

RemoteFull TimeMid-Level

The Customer Experience Team Manager will lead a high-volume remote team to enhance customer satisfaction and retention through effective management of customer experience initiatives. Key focus inclu…

Senior Customer Success Manager, Enterprise

Sword Health

United States

RemoteFull TimeMid-Level

Manage a portfolio of enterprise employer relationships focusing on retention, renewals, and proactive risk mitigation. Key focus includes: Manage a portfolio of 20-30 enterprise employer relationship…

Contact Center Manager

Remote Hunter

United States

RemoteFull TimeMid-Level

Lead the Virtual Branch team to deliver exceptional member service via phone and video chat while overseeing lending pipelines. Key focus includes: Lead the Virtual Branch team to deliver exceptional …

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