Remote Customer Service Jobs in Austin, TX

Engages directly with clients to resolve issues, answer inquiries, and ensure satisfaction. Explore open remote Customer Service roles hiring in Austin, TX — work from home, no commute.

Member Experience Escalation Advisor/Team Lead

TML Multistate Intergovernmental Employee Benefits Pool d b a TML Health Benefits Pool

Austin, TX, United States

RemoteFull TimeSenior-Level

>The role involves resolving complex service escalations and acting as a subject matter expert for benefits administration. The incumbent will also support leadership by training staff, identifying pr…

Principal Engagement Manager, Professional Services

Procore Technologies

Austin, TX, United States

RemoteFull TimeSenior-Level

Lead complex, multi-solution SaaS engagements and establish programmatic frameworks to drive measurable value for global enterprise accounts. Key focus includes: Lead complex, multi-solution SaaS enga…

Remote Client Experience Specialist

JAK Travel Agency

San Antonio, TX, United States

RemoteFull TimeEntry-Level

The Client Experience Specialist will manage client communications and support requests while coordinating schedules and appointment-related tasks. Key focus includes: Manage client communications and…

Collections Specialist

American Coradius International

San Antonio, TX, United States

RemoteFull TimeMid-Level

The Collections Specialist is responsible for managing a high volume of communications to recover past-due account balances while maintaining detailed documentation of account activities. Key focus in…

Customer Success Manager - Guided

n8n

Austin, TX, United States

RemoteFull TimeMid-Level

The Customer Success Manager will manage a portfolio of approximately 30 enterprise accounts, guiding them from onboarding through adoption and renewal to drive net revenue retention. Key focus includ…

Content Moderator, Bilingual English/Italian

Bazaarvoice

Austin, TX, United States

RemotePart TimeSenior-Level

Content Moderators analyze and apply codes to large volumes of user-generated content including text, images, and videos in English and Italian. They must maintain performance metrics, attend coaching…

Seasonal Customer Care Associate

Kendra Scott

Austin, TX, United States

RemoteTemporaryEntry-Level

The Seasonal Customer Care Associate is responsible for promptly responding to customer calls and emails to resolve issues and ensure satisfaction while suggesting process improvements and collaborati…

Customer Experience Success Specialist - Splunk

Cisco

Austin, TX, United States

RemoteFull TimeMid-Level

The role drives strategic technical adoption strategies across large customer segments, ensuring successful onboarding and renewals. It also acts as a trusted advisor to senior customer leaders, align…

Overnight Dispatcher / Client Manager

Qualified Maintenance and Construction

San Marcos, TX, United States

RemoteFull TimeMid-Level

Manage overnight dispatch operations, coordinate logistics, and serve as the primary point of contact for clients. Key focus includes: Manage overnight dispatch operations

Remote Customer Support Manager

val's services

Austin, TX, United States

RemoteFull TimeMid-Level

The Customer Support Manager will lead and build support operations for a partner ecosystem, defining support strategy and managing infrastructure. Key focus includes: Lead and build support operation…

Remote Travel Coordinator

Alegria Travel Services

Austin, TX, United States

RemoteFull TimeEntry-Level

Assist clients with planning and booking travel experiences, including flights, hotels, and vacation packages. Key focus includes: Assist clients with planning and booking travel experiences

Inbound Retention Specialist - Sales

Yelp

San Antonio, TX, United States

RemoteFull TimeEntry-Level

The role focuses on strengthening revenue retention by consulting with Yelp advertisers via an inbound phone queue to demonstrate investment value. Key focus includes: Handling escalated clients

Enterprise Customer Success Manager

Connecteam

Austin, TX, United States

RemoteFull TimeMid-Level

The Enterprise Customer Success Manager is responsible for overseeing Connecteam’s Large business and Enterprise customers, ensuring their sustained success. Key focus includes: Developing customer su…

Customer Success - Customer Ambassador (SaaS)

Nirvana Systems

Austin, TX, United States

RemoteFull TimeEntry-Level

The Customer Ambassador will guide new customers through the onboarding process and provide personalized support to ensure they successfully utilize the OmniFunds platform. Key focus includes: Guide n…

Customer Care Representative

TEKsystems

San Antonio, TX, United States

RemoteContractEntry-Level

The Customer Care Representative will provide support across multiple channels including phone, chat, and email to resolve customer inquiries. Key focus includes: Assist with package tracking

Customer Experience Customer Success Specialist - Splunk

Cisco

Austin, TX, United States

RemoteFull TimeMid-Level

The role drives strategic adoption strategies across large customer segments, ensuring successful onboarding and renewals. It also acts as a trusted advisor, aligning Cisco technologies with customer …

Collections Specialist

American Coradius International

San Antonio, TX, United States

$17 – $18

RemoteFull TimeMid-Level

Join a reputable, compliance-driven collections agency as a Collections Specialist, working remotely in the San Antonio, TX area. Key focus includes: Receive/make a high volume of incoming/outgoing co…

HAAM Specialist

Foundation Communities Inc

Austin, TX, United States

RemoteFull TimeMid-Level

The HAAM Specialist provides efficient intake and enrollment assistance to HAAM members regarding Marketplace health insurance while maintaining accurate data entry and protecting confidential consume…

Remote Customer Service

Nowsite

Austin, TX, United States

RemoteFull TimeEntry-Level

Assist clients with planning and booking travel experiences, providing accurate information on destinations and pricing. Key focus includes: Assist clients with planning and booking travel experiences

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